Is there a time limit for Cabana use?
Jul 30, 2013 | 10:47 pm
#16
Original Poster
Join Date: May 2009
Posts: 6,978
Usually the Haven manager standing at the hostess table will greet incoming pax from J side and politely ask them to show their BP. I've seem people asked to turn around and back to J side.
Jul 30, 2013 | 11:04 pm
#18
Join Date: Jan 2013
Posts: 35
I'm a lowly commoner and will be flying F (redemption award) for the first time in Jan and want to take advantage of all the richie rich perks coming my way!
Jul 30, 2013 | 11:06 pm
#19
Original Poster
Join Date: May 2009
Posts: 6,978
Besides, as nice as Wing is, any decent restaurant-bar in HK beats it, no since wasting time on a lounge when you have the actual HK experience.
Jul 30, 2013 | 11:08 pm
#20
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 8,187
Jul 30, 2013 | 11:14 pm
#21
Original Poster
Join Date: May 2009
Posts: 6,978
Yeah, unfortunately I've also seen people poking around and wonder in and no one checked them. Maybe they are F-eligible, but it sure look like a big hole in lounge management. The old F-Wing used to have this little desk that is manned all the time and it can do some tasks for pax. Maybe they should revived this little desk at the open F-J portion.
Jul 31, 2013 | 12:57 am
#22
Join Date: Jan 2013
Posts: 35
Well, to get to Wing lounge you need an onward boarding pass because Wing is at Departure side of the airport. Only way to get there is for you to have an onward boarding pass going elsewhere, traveling in F, being CX DM, or OW-EM.
Besides, as nice as Wing is, any decent restaurant-bar in HK beats it, no since wasting time on a lounge when you have the actual HK experience.
Besides, as nice as Wing is, any decent restaurant-bar in HK beats it, no since wasting time on a lounge when you have the actual HK experience.
Bummer. Thanks for the info though.
Jul 31, 2013 | 3:24 am
#23
Suspended
Join Date: Jan 2012
Location: Here there and everywhere
Programs: Too many to list
Posts: 1,648
I think one hour should be max and then do like Thai have in their first class lounges, a room for sleeping with partitions etc and all very soft lighting and very quiet. Spending 2 or 3 hrs in a cabana is selfish. The sleeping rooms in BKK are great and they come and wake you up so nicely with a drink and fruit and hot towel.
Aug 1, 2013 | 2:23 am
#24
Join Date: Dec 2006
Location: Fort Worth, TX
Programs: AA PLT 2MM
Posts: 254
For the record, the 1.5-hr limit reads like a recommendation, "as a courtesy to fellow flyers" or some such. I would hardly call it official. Who knows how it would be enforced if it all.
On a related note, this blog post was delighted to announce earlier this year that "...there's still no time limit on the cabanas, so once you grab one it's yours until your flight leaves." Was it really understood that you were entitled to camp out indefinitely?
http://www.ausbt.com.au/first-look-p...unge-hong-kong
On a related note, this blog post was delighted to announce earlier this year that "...there's still no time limit on the cabanas, so once you grab one it's yours until your flight leaves." Was it really understood that you were entitled to camp out indefinitely?
http://www.ausbt.com.au/first-look-p...unge-hong-kong
Aug 1, 2013 | 2:42 pm
#25
Original Poster
Join Date: May 2009
Posts: 6,978
For the record, the 1.5-hr limit reads like a recommendation, "as a courtesy to fellow flyers" or some such. I would hardly call it official. Who knows how it would be enforced if it all.
On a related note, this blog post was delighted to announce earlier this year that "...there's still no time limit on the cabanas, so once you grab one it's yours until your flight leaves." Was it really understood that you were entitled to camp out indefinitely?
http://www.ausbt.com.au/first-look-p...unge-hong-kong
On a related note, this blog post was delighted to announce earlier this year that "...there's still no time limit on the cabanas, so once you grab one it's yours until your flight leaves." Was it really understood that you were entitled to camp out indefinitely?
http://www.ausbt.com.au/first-look-p...unge-hong-kong
I'm not against having time limit when there's a queue, but it should be clear and official, not as you said open to interpretation. If it's voluntary, fine, please don't knock on the door and asking a person to leave because a guy is yelling and screaming about wanting to use a cabana in the lounge.
Aug 1, 2013 | 4:12 pm
#26
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
Please be discreet on choice of words, and be constructive in expressing opinions - offending posts (and replies) deleted.
cxfan1960
CX Mod
cxfan1960
CX Mod
Aug 1, 2013 | 4:30 pm
#27
Join Date: Feb 2012
Location: PVG
Programs: CX DM, BA Gold refugee, TK E+, Hyatt Glob
Posts: 595
Yeah, unfortunately I've also seen people poking around and wonder in and no one checked them. Maybe they are F-eligible, but it sure look like a big hole in lounge management. The old F-Wing used to have this little desk that is manned all the time and it can do some tasks for pax. Maybe they should revived this little desk at the open F-J portion.
They did check it downstair at the J entrance.
Aug 3, 2013 | 7:18 am
#28
Original Poster
Join Date: May 2009
Posts: 6,978
Closure: MPO replied
Got a replied from MPO customer service executive. She expressed her shocked that such incident happened (a CX agent knocking on the door asking me to leave because there's a queue), and she said she will relay this to the lounge manager for better training and make sure such incidents do not happen again.
Aug 3, 2013 | 7:34 am
#29
Join Date: Apr 2013
Posts: 5
Either there are alot of DM and OWEs around or the F Lounge needs a lounge dragon Perhaps they could do what AA does in LAX TBIT, when you enter at lower floor, agent gives a swipe card for F Lounge access upstairs. When you go upstairs, swipe to open the automatic glass door and there is another agent desk to check again. Please don't flame me here CX definately has much nicer lounges than AA
Of course space is precious at The Wing F!
Aug 3, 2013 | 7:37 am
#30
Suspended
Join Date: Jun 2012
Posts: 3,513
I went to CX Wing F Lounge this week for the first time and it was actually almost impossible to find a free sofa at 2PM Monday, whilst next door a few meters away in the J Lounge it was practically empty. Either there are alot of DM and OWEs around or the F Lounge needs a lounge dragon
Perhaps they could do what AA does in LAX TBIT, when you enter at lower floor, agent gives a swipe card for F Lounge access upstairs. When you go upstairs, swipe to open the automatic glass door and there is another agent desk to check again. Please don't flame me here CX definately has much nicer lounges than AA
Of course space is precious at The Wing F!
Either there are alot of DM and OWEs around or the F Lounge needs a lounge dragon Perhaps they could do what AA does in LAX TBIT, when you enter at lower floor, agent gives a swipe card for F Lounge access upstairs. When you go upstairs, swipe to open the automatic glass door and there is another agent desk to check again. Please don't flame me here CX definately has much nicer lounges than AA
Of course space is precious at The Wing F!
