Questions on Redemption Upgrade
Mar 5, 2010 | 2:28 am
#1
Original Poster
Join Date: Feb 2010
Posts: 315
Questions on Redemption Upgrade
Hi there,
This my very 1st post here!
To redeem upgrade fr Y to J, you need to have a booking on eligible class (Y, B, H, K) on hand before MPC to hold you a J seat.
Now I have 2 booking references, one is for K Class with a deadline on 9 Mar and the other is for J upgrade with a deadline on 20 Mar.
What if I do not pay for the K class ticket after 9 Mar and re-book again before 20 Mar, can I still get the upgrade?
Cheers!
This my very 1st post here!
To redeem upgrade fr Y to J, you need to have a booking on eligible class (Y, B, H, K) on hand before MPC to hold you a J seat.
Now I have 2 booking references, one is for K Class with a deadline on 9 Mar and the other is for J upgrade with a deadline on 20 Mar.
What if I do not pay for the K class ticket after 9 Mar and re-book again before 20 Mar, can I still get the upgrade?
Cheers!
Mar 5, 2010 | 4:31 am
#3
Suspended
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
Hi there,
This my very 1st post here!
To redeem upgrade fr Y to J, you need to have a booking on eligible class (Y, B, H, K) on hand before MPC to hold you a J seat.
Now I have 2 booking references, one is for K Class with a deadline on 9 Mar and the other is for J upgrade with a deadline on 20 Mar.
What if I do not pay for the K class ticket after 9 Mar and re-book again before 20 Mar, can I still get the upgrade?
Cheers!
This my very 1st post here!
To redeem upgrade fr Y to J, you need to have a booking on eligible class (Y, B, H, K) on hand before MPC to hold you a J seat.
Now I have 2 booking references, one is for K Class with a deadline on 9 Mar and the other is for J upgrade with a deadline on 20 Mar.
What if I do not pay for the K class ticket after 9 Mar and re-book again before 20 Mar, can I still get the upgrade?
Cheers!
What you need to do to ticket for your upgrade is to give MPO a YBHK-class ticket number (to prove u've got an eligible ticket & the fact that you've got a ticket confirmed on that flight* for ur upgrade). The original booking (the K-class ticket having a deadline on 9 Mar, in your case) has nothing to do with the upgrade at this point.
*For this part I'm not so sure, I've once been told you *could* get on another flight provided that you satisfy the change requirement of your underlying ticket (change fee, blackout dates etc) regardless to that sub-class' availability.
Mar 5, 2010 | 7:44 am
#4
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
What you need to do to ticket for your upgrade is to give MPO a YBHK-class ticket number (to prove u've got an eligible ticket & the fact that you've got a ticket confirmed on that flight* for ur upgrade). The original booking (the K-class ticket having a deadline on 9 Mar, in your case) has nothing to do with the upgrade at this point.
Mar 5, 2010 | 8:22 am
#5
Original Poster
Join Date: Feb 2010
Posts: 315
Here is the problem: My K & U booking itin. are the same now, say CX123 & CX124. But I'll travel on Easter period, if I give up on the K booking which is the cheapest class for upgrade. Later then CX123 & CX124 only available on Y which is more expensive! What if CX125 & CX126 on the same day but different dept. time availiable the cheapest K class. Can I buy it then redeem my original U booking i.e. CX123 & CX124?
Thx again to all!
Mar 5, 2010 | 9:19 am
#6
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
While you can decouple the upgrade from the original booking, the upgrade is only valid if the current underlying ticket is valid. CX knows your underlying ticket. When you receive your upgrade confirmation, the e-ticket on the upgrade will show the amount for the underlying ticket.
You can try though, even at the airport on the day of departure.
You can try though, even at the airport on the day of departure.
Mar 6, 2010 | 12:41 am
#7
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Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
Anyway, if my memory serves right, i think OP can ticket K class on CX125/126, and then pay for change fees and such (and subject to blackouts) for the U class upgrade on CX123/124
Mar 6, 2010 | 1:38 am
#8
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
ticket another ticket: like what OP said in his example, a to get a Y ticket after ticketing deadline.
Anyway, if my memory serves right, i think OP can ticket K class on CX125/126, and then pay for change fees and such (and subject to blackouts) for the U class upgrade on CX123/124
Anyway, if my memory serves right, i think OP can ticket K class on CX125/126, and then pay for change fees and such (and subject to blackouts) for the U class upgrade on CX123/124
.Yes, at least in the past, he can decouple the upgrade from the underlying booking, but the change fee can be substantial if the original booking class is not available for the rebooking. He can also try to change flight without additional cost at the airport on the departure day. It is risky.
Last edited by cxfan1960; Mar 6, 2010 at 1:45 am
Mar 6, 2010 | 2:04 am
#9
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Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
OP did not mention about a Y booking in Post #1 (that you quoted). He was merely saying about letting the K booking lapse. You read his mind .
Yes, at least in the past, he can decouple the upgrade from the underlying booking, but the change fee can be substantial if the original booking class is not available for the rebooking. He can also try to change flight without additional cost at the airport on the departure day. It is risky.
.Yes, at least in the past, he can decouple the upgrade from the underlying booking, but the change fee can be substantial if the original booking class is not available for the rebooking. He can also try to change flight without additional cost at the airport on the departure day. It is risky.
(the hint line was :re-book again before 20 Mar, can I still get the upgrade?)but i dont know, i never managed to get change fee waived on day of travel (from LHR), AND cheaper ticket + change fee is sometimes still cheaper. (and i'd thought original booking class not available does not actually matter cuz u're after a U-class seat anyway, but i may be corrected.)
Mar 6, 2010 | 2:06 am
#10
Join Date: May 2008
Programs: CX Gold
Posts: 109
I remembered back few years ago, my travel agent was able to get me a K class "standby/waitlist?" ticket for upgrade even Y is full, but J still have upgrade award available. But I haven't done that since I got CX gold guaranteed seat these couple of years.
Mar 6, 2010 | 1:26 pm
#11
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 7,226
This is no longer possible. You now need to have a confirmed (HK) Y/B/H/K booking tocketed before issuing an upgrade.
Last edited by ernestnywang; Mar 6, 2010 at 1:26 pm Reason: typo
Mar 6, 2010 | 1:30 pm
#12
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 7,226
Thx for all your useful info!
Here is the problem: My K & U booking itin. are the same now, say CX123 & CX124. But I'll travel on Easter period, if I give up on the K booking which is the cheapest class for upgrade. Later then CX123 & CX124 only available on Y which is more expensive! What if CX125 & CX126 on the same day but different dept. time availiable the cheapest K class. Can I buy it then redeem my original U booking i.e. CX123 & CX124?
Thx again to all!
Here is the problem: My K & U booking itin. are the same now, say CX123 & CX124. But I'll travel on Easter period, if I give up on the K booking which is the cheapest class for upgrade. Later then CX123 & CX124 only available on Y which is more expensive! What if CX125 & CX126 on the same day but different dept. time availiable the cheapest K class. Can I buy it then redeem my original U booking i.e. CX123 & CX124?
Thx again to all!
Mar 9, 2010 | 6:42 am
#14
Original Poster
Join Date: Feb 2010
Posts: 315
Checked w CX tkt office, they only allow 2 days extension on my booking as I said all flights are fully booked on my departure day! But my fren who will fly w me, booked through her company's travel agent can hold the K booking till next weekend! That's not fair!
Mar 9, 2010 | 6:52 am
#15
Join Date: Jan 2008
Location: Hong Kong
Programs: BA Gold, JGC Sapphire, OZ Diamond, AF Silver, CX GR, Marriott Lifetime SL
Posts: 3,598
I think there are certain factors affecting so your friend can keep the booking.
1. MPC / OW Status (if he is GO+ then he can do seat guarantee anyway)
2. TA having good relation with CX
3. Company having an account with CX
and many more factors. Though I think generally TA do has a longer ticketing deadline
1. MPC / OW Status (if he is GO+ then he can do seat guarantee anyway)
2. TA having good relation with CX
3. Company having an account with CX
and many more factors. Though I think generally TA do has a longer ticketing deadline