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-   -   Complaints about Customs (https://www.flyertalk.com/forum/canada/810328-complaints-about-customs.html)

zedhead Apr 12, 2008 11:54 pm


Originally Posted by taupo (Post 9560447)
CBSA members have to wear the vests. They have a militant union that pushes for such things as well as an employer that pushes officer safety.
Zedhead, if you had ever spent an 8-12 hour shift wearing a vest, you would then know that no one actually likes wearing them. They are hot, heavy and cumbersome.

CBSA members are controlled by militant union?

I've worked 8-12 hours shifts and more in all ramp conditions. I know hot and heavy. I also know bs.

YOWkid Apr 13, 2008 12:43 am

Actually, taupo isn't BSing on this one.

Also, the union representing FBs is relatively militant -- not as militant as the ones that represent Correctional Service officers and the like, but not as nice as the ones that represent some of the other occupational groups in the federal government.

YOWkid Apr 13, 2008 12:46 am


Originally Posted by tomh009 (Post 9561360)
Yes, I know that. That's why I had an "or" in there -- UK is not part of either Schengen or Eurozone. :rolleyes:

Yes, but not everyone knows the difference and may misuse the terms.

YOWkid Apr 13, 2008 12:47 am


Originally Posted by Stranger (Post 9561370)
Ireland and the UK run a single immigration area.

I am pretty sure they have a form, probably the same as the UK.

Actually, it's a different form. A more colourful one if I remember correctly.

YOWkid Apr 13, 2008 12:51 am


Originally Posted by highflyer88
While not 100% true, out of all the customs/immigration agencies I've cleared, no one puts more emphasis on enforcing shopping goods, booze and smokes than the CBSA.


There is nothing wrong with asking you what you are importing. Why? Because too many people lie. I've heard stories of passengers coming in from certain countries saying they have nothing on them -- both to the primary AND secondary officers. And then when the secondary officer opens the bag, the whole bag is full of cigarettes -- way beyond the limit.

YOWkid Apr 13, 2008 12:56 am


Originally Posted by The Winger
As I have said earlier, it's not very often I actually purchase things abroad but I find it easier to just lie and say I did so I show a value in the all important box that asks how much you have spent because they don't believe you when you say nothing.

I agree with you that it's stupid to have to do that. But I think from CBSA's experience, many who have claimed $0 are up to something suspicious.

YOWkid Apr 13, 2008 1:03 am


Originally Posted by ylwae (Post 9563139)
Exactly. The nickel-and-diming is painful--is there some sort of quota each CBSA person has to fulfill? Some of the amounts I've had to pay couldn't possibly be worth the time and effort it took to collect them.

Maybe the agents were bored. :D

I just returned from NZ the other day and thought I was guaranteed to pay duty on the goods I imported since I was over (and I declared) and I was going through a certain station. In the end, I was just waived on when the officer saw what the duty to be paid would be.

Maybe it's luck of the draw (probably), but at least from my experience over the last six years since I started international travel, I have not had any problems with paying duty. Knock on wood.

Of course, I have other issues with CBSA, but I'll keep those to myself.

yyz_atc_lj Apr 13, 2008 1:19 am

I almost always claim more than I've purchased to be on the safe, what with me not being able to figure out an accurate exchange rate on the 2 or more countries(and currency's) I've been to on various trips. However on my last trip (MEX) claimed $0, brought nothing back, the only things I purchased where consumed in country (beer & way too much good food).
I didn't get a second look from those behind the desks and moved happily on my way.

CBSAguy Apr 13, 2008 2:08 am


Originally Posted by YOWkid (Post 9563455)
There is nothing wrong with asking you what you are importing. Why? Because too many people lie. I've heard stories of passengers coming in from certain countries saying they have nothing on them -- both to the primary AND secondary officers. And then when the secondary officer opens the bag, the whole bag is full of cigarettes -- way beyond the limit.

Thank you. This happens every single day of the year. So many people lie to me every day, but I learned very quickly to remember they are not lying to me; they are lying to the government. Therefore, I don't take it personally. I just do my job, whether than involves a seizure, etc.

CBSAguy Apr 13, 2008 2:11 am


Originally Posted by Phrantic (Post 9560600)
I'd rather the CBSA spend taxpayer money on protective vests then relying on airport screeners from Lahore, Pakistan. A direct flight to terminal 3.

Indeed! Switchblades, firearms, throwing stars, etc. are all found in baggage all the time.

I should also add that whether I am wearing a vest, looking "intimidating", or not does not have any influence of how I do my job.

CBSAguy Apr 13, 2008 2:14 am


Originally Posted by acysb87 (Post 9561041)
Would the officer be able to claim compensation (if injured due to an injury where wearing a vest would have prevented injury) should the individual not have a vest on when the job requirement demands it be so?

Whether Canadian ,American or whoever,the people asking questions are going to have good and bad days.I have experienced all of them,it is part of the travel experience and I try;) to not take it peronally.:)

I'm sure an officer not wearing a vest, contrary to policy, would have some bearing on potential liability in case of injury.

Everyone has their good days and their bad. On my bad days, you may not get a hearty smile, but you'll still get a respectful interaction.

CBSAguy Apr 13, 2008 2:17 am


Originally Posted by highflyer88 (Post 9561798)
While not 100% true, out of all the customs/immigration agencies I've cleared, no one puts more emphasis on enforcing shopping goods, booze and smokes than the CBSA.

This may be true, but it is not our primary motivator. Those who think we should be putting less emphasis on alcohol/tobacco, please let your MP know. I enforce the laws as they are passed by Parliament and interpreted by the judiciary.

CBSAguy Apr 13, 2008 2:20 am


Originally Posted by Crampedin13A (Post 9562812)
So how does CBSA dole out the daily body cavity search duties? Shortest straw or do they pass it along to the RCMP, Peel Regional Police etc.?

We have no authority whatsoever to conduct such a search. An officer who has reasonable grounds to suspect someone is smuggling drugs under their clothes or within their bodies may conduct an examination pursuant to Section 98 of the Customs Act as interpreted the by Supreme Court. This may involve a personal (strip) search and/or "loo" search.

CBSAguy Apr 13, 2008 2:23 am


Originally Posted by tomh009 (Post 9563080)
Not one secondary for me at any Canadian airport yet. Even though I declare nothing from time to time. And have never yet had to pay tax/duty yet even when I slightly exceeded the limits (and declared the excess).

Lots of people, especially business people, travel without purchasing anything. We do understand this. Purchasing nothing on a trip abroad does not mean an automatic trip to Secondary.

Simon Apr 13, 2008 8:40 am


Originally Posted by ylwae (Post 9563139)
Exactly. The nickel-and-diming is painful--is there some sort of quota each CBSA person has to fulfill? Some of the amounts I've had to pay couldn't possibly be worth the time and effort it took to collect them.

Many FTers will remember the anecdote posted of a fellow member who returned from the US, and had a bottle of water. He declared nothing, the agent questioned him about the water, sent him to secondary, and they charged him 38 cents or some such.

If that's not vindictive nonsense, I don't know what is.

Oh, but maybe there were "weapons" or "drugs" in the water that needed seizing. :rolleyes:

Simon


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