Some Thoughts on New Pearson Express
#46


Join Date: Mar 2007
Posts: 4,795
Just rode it (free ticket) tonight at midnight, with my kids
YYZ - Weston (elevator down, walk to the other side, go up to Track 3) - back to YYZ
I liked the overall feeling, very clean, staff (MANY of them) are friendly & kind
I notice each train has a Female staff? wearing a cute hat/cap
Only got checked ticket on YYZ-Weston
Trains are a bit bumpy/shaky
Seats have AC outlets besides them
Big luggage racks
SUPER BIG handicap-accessible washroom (like the ones in Europe trains) with diaper change table
LCD Screens inside, not sure if it shows the STATION name though
Didn't get a paper train though @@
YYZ - Weston (elevator down, walk to the other side, go up to Track 3) - back to YYZ
I liked the overall feeling, very clean, staff (MANY of them) are friendly & kind
I notice each train has a Female staff? wearing a cute hat/cap
Only got checked ticket on YYZ-Weston
Trains are a bit bumpy/shaky
Seats have AC outlets besides them
Big luggage racks
SUPER BIG handicap-accessible washroom (like the ones in Europe trains) with diaper change table
LCD Screens inside, not sure if it shows the STATION name though
Didn't get a paper train though @@
#49
FlyerTalk Evangelist




Join Date: Sep 1999
Location: Toronto, Ontario, Canada
Programs: OWEmerald; STARGold; BonvoyPlat; IHGPlat/Amb; HiltonGold; A|ClubPat; AirMilesPlat
Posts: 38,190
"At Pearson, its very easy to get from the train to your light. Either walk to Terminal 1, or take the free LINK train to terminals 2 and 3. But while the train is ready and willing to shuttle travellers, most "
http://www.thestar.com/news/gta/2015...he-public.html
Getting "from the train to your light" is worth the price. Connecting to Terminal 2 - priceless.
http://www.thestar.com/news/gta/2015...he-public.html
Getting "from the train to your light" is worth the price. Connecting to Terminal 2 - priceless.
#50
FlyerTalk Evangelist




Join Date: Sep 1999
Location: Toronto, Ontario, Canada
Programs: OWEmerald; STARGold; BonvoyPlat; IHGPlat/Amb; HiltonGold; A|ClubPat; AirMilesPlat
Posts: 38,190
Also took advantage of the comp ride, and a couple of free beers from Mill Street and Union before and after...
Very pleasant ride (smooth except for the first bit out of Union to about King Street) and it is certainly a fast way to get out to T1. Trains are spacious and seating comfortable as advertised. Seemed to be a fair number of arriving and departing people with luggage using the train today. The price didn’t seem to be a deterrent to those riders. The Union Station platform is airy and spacious, coffee bar (Balzac) and a Mill Street pub along side. Lots of staff on hand at both ends, and on the trains, though this is likely not to be the case on normal days...otherwise they're way overstaffed!
The YYZ platform runs north of the inter-terminal train….there’s an inclined walkway from the end of that platform up to the UPX area. Nice views from the elevated tracks leaving and arriving YYZ. Tickets can be bought online and either printed on captured on a smart phone or tablet like a boarding pass. Using a Presto card you tap it on one of the units by the platform entry. On the train, an attendant will scan the card to see if it was tapped. (Attendant also scans paper or mobile ticket.) On leaving the platform at the other end, you tap the card on a Presto unit. Lots of ticketing machines at both ends, a staffed ticketing/help desk at Union, Presto units at both entry/exit points.
I live city centre, about a 20-minute walk to Union station. Will use it if I have early morning flights, particularly on Sundays since the subway doesn’t run until 9a (first UPX train is 5:30a), and when I get in really late at night to get home quickly (last train from YYZ 1a). However, the TTC is still more convenient and a lot cheaper. Generally takes me a bit over an hour from hopping my local bus or streetcar to the subway, get to Kipling and onto the 192.
I can see heavy use in bad weather and during rush hour periods when even expense account types can make it to/from YYZ without the hassle of a limo crawling through traffic, and if within the city they can use the PATH system to get to offices or hotels.
Like AC, PD and now YYZ, there is also a UPX magazine designed by the folks who did the PD one -- and similar to the AC YYZ-YUL mini-mag and the new YYZ one -- and handled the overall design elements for the UPX, Winnipeg expat Tyler Broul's WINKEATIVE (Monocle, Wallpaper). PD even ran a "welcome" ad in the Toronto dailies yesterday.
Station at Bloor and Weston are not finished yet and it looks like it will be at least another year before there's a weather-protected walkway between the Bloor station and the Dundas West subway station. This is a huge oversight since the entire purpose of the Bloor station was to provide an easy/fast connection between the two systems. And the Mill Street lounge upstairs overlookng the Union platform is still not finished. Though question who'd want to spend an hour in the lounge if the whole point is getting to YYZ quickly? (Maybe if you're waiting for friends at Union instead of going out to the airport to meet them?)
I suppose time will tell how many riders will be taking the train, though with no dedicated airport bus to downtown any longer, there'll be a few hundred at day. Check back in 6 months' time.
From the Toronto Star:
http://www.thestar.com/news/gta/2015...he-public.html
Very pleasant ride (smooth except for the first bit out of Union to about King Street) and it is certainly a fast way to get out to T1. Trains are spacious and seating comfortable as advertised. Seemed to be a fair number of arriving and departing people with luggage using the train today. The price didn’t seem to be a deterrent to those riders. The Union Station platform is airy and spacious, coffee bar (Balzac) and a Mill Street pub along side. Lots of staff on hand at both ends, and on the trains, though this is likely not to be the case on normal days...otherwise they're way overstaffed!
The YYZ platform runs north of the inter-terminal train….there’s an inclined walkway from the end of that platform up to the UPX area. Nice views from the elevated tracks leaving and arriving YYZ. Tickets can be bought online and either printed on captured on a smart phone or tablet like a boarding pass. Using a Presto card you tap it on one of the units by the platform entry. On the train, an attendant will scan the card to see if it was tapped. (Attendant also scans paper or mobile ticket.) On leaving the platform at the other end, you tap the card on a Presto unit. Lots of ticketing machines at both ends, a staffed ticketing/help desk at Union, Presto units at both entry/exit points.
I live city centre, about a 20-minute walk to Union station. Will use it if I have early morning flights, particularly on Sundays since the subway doesn’t run until 9a (first UPX train is 5:30a), and when I get in really late at night to get home quickly (last train from YYZ 1a). However, the TTC is still more convenient and a lot cheaper. Generally takes me a bit over an hour from hopping my local bus or streetcar to the subway, get to Kipling and onto the 192.
I can see heavy use in bad weather and during rush hour periods when even expense account types can make it to/from YYZ without the hassle of a limo crawling through traffic, and if within the city they can use the PATH system to get to offices or hotels.
Like AC, PD and now YYZ, there is also a UPX magazine designed by the folks who did the PD one -- and similar to the AC YYZ-YUL mini-mag and the new YYZ one -- and handled the overall design elements for the UPX, Winnipeg expat Tyler Broul's WINKEATIVE (Monocle, Wallpaper). PD even ran a "welcome" ad in the Toronto dailies yesterday.
Station at Bloor and Weston are not finished yet and it looks like it will be at least another year before there's a weather-protected walkway between the Bloor station and the Dundas West subway station. This is a huge oversight since the entire purpose of the Bloor station was to provide an easy/fast connection between the two systems. And the Mill Street lounge upstairs overlookng the Union platform is still not finished. Though question who'd want to spend an hour in the lounge if the whole point is getting to YYZ quickly? (Maybe if you're waiting for friends at Union instead of going out to the airport to meet them?)
I suppose time will tell how many riders will be taking the train, though with no dedicated airport bus to downtown any longer, there'll be a few hundred at day. Check back in 6 months' time.
From the Toronto Star:
http://www.thestar.com/news/gta/2015...he-public.html
Last edited by Shareholder; Jun 8, 2015 at 6:25 am Reason: Add link
#51
Join Date: Oct 2007
Location: Left
Programs: FT
Posts: 7,281
so if the first train is supposed to start from Union at 5:30 am, then why when I showed up at 5:12am today, did it say next train in 33 minutes.
if you are going to advertise something, make sure it is right. GO may have gotten away with operating with a schedule that really did not mean much, but this is an airport train that should run on time, all the time.
also, why have your cafe open at exactly the same time as the first departure. how can someone get a coffee for the 5:30 train if you say you don't open until 5:30.....
15 minutes may seem like nothing in the am but when you are on a 7am flight, 15 minutes actually means a lot.
if you are going to advertise something, make sure it is right. GO may have gotten away with operating with a schedule that really did not mean much, but this is an airport train that should run on time, all the time.
also, why have your cafe open at exactly the same time as the first departure. how can someone get a coffee for the 5:30 train if you say you don't open until 5:30.....
15 minutes may seem like nothing in the am but when you are on a 7am flight, 15 minutes actually means a lot.
#52




Join Date: Jan 2006
Location: YYZ
Programs: AC, Bonvoy, HH
Posts: 624
Three people took three different routes to the airport one morning: car, UPX and TTC. The longest and most expensive route was UPX!
http://www.thestar.com/news/gta/2015...etter-way.html
Granted, leaving from Riverdale does put UPX at a disadvantage. A fairer test would have been to leave from the core, which is the target market for this service.
http://www.thestar.com/news/gta/2015...etter-way.html
Granted, leaving from Riverdale does put UPX at a disadvantage. A fairer test would have been to leave from the core, which is the target market for this service.
#53
Join Date: Oct 2007
Location: Left
Programs: FT
Posts: 7,281
Three people took three different routes to the airport one morning: car, UPX and TTC. The longest and most expensive route was UPX!
http://www.thestar.com/news/gta/2015...etter-way.html
Granted, leaving from Riverdale does put UPX at a disadvantage. A fairer test would have been to leave from the core, which is the target market for this service.
http://www.thestar.com/news/gta/2015...etter-way.html
Granted, leaving from Riverdale does put UPX at a disadvantage. A fairer test would have been to leave from the core, which is the target market for this service.
#54


Join Date: Jan 2005
Location: Toronto, NYC, somewhere on planet Earth
Programs: UA 1K, AA ExPlat, Hyatt Diamond, SPG Plat, Marriott Gold
Posts: 8,291
The 80 min UPX doesn't add up.
20 min in taxi due to traffic
15 min wait on UPX platform (trains run every 15)
25 min to Pearson (say another 5 to get to meeting point)
where are the other 15min? walk to UPX platform, or was taxi >35 min? If so, she could have taken streetcar to Broadview and gone around in 30 min (and saved vs taxi). Also, she must have just missed the train as they run every 15 supposedly.
Finally, she could have saved by having a Presto card, but guess that did not fit the narrative of the story.
20 min in taxi due to traffic
15 min wait on UPX platform (trains run every 15)
25 min to Pearson (say another 5 to get to meeting point)
where are the other 15min? walk to UPX platform, or was taxi >35 min? If so, she could have taken streetcar to Broadview and gone around in 30 min (and saved vs taxi). Also, she must have just missed the train as they run every 15 supposedly.
Finally, she could have saved by having a Presto card, but guess that did not fit the narrative of the story.
#55
Join Date: Jul 2011
Location: YYZ
Programs: AC
Posts: 144
The 80 min UPX doesn't add up.
20 min in taxi due to traffic
15 min wait on UPX platform (trains run every 15)
25 min to Pearson (say another 5 to get to meeting point)
where are the other 15min? walk to UPX platform, or was taxi >35 min? If so, she could have taken streetcar to Broadview and gone around in 30 min (and saved vs taxi). Also, she must have just missed the train as they run every 15 supposedly.
Finally, she could have saved by having a Presto card, but guess that did not fit the narrative of the story.
20 min in taxi due to traffic
15 min wait on UPX platform (trains run every 15)
25 min to Pearson (say another 5 to get to meeting point)
where are the other 15min? walk to UPX platform, or was taxi >35 min? If so, she could have taken streetcar to Broadview and gone around in 30 min (and saved vs taxi). Also, she must have just missed the train as they run every 15 supposedly.
Finally, she could have saved by having a Presto card, but guess that did not fit the narrative of the story.
#56
FlyerTalk Evangelist




Join Date: Feb 2010
Posts: 13,595
The 80 min UPX doesn't add up.
20 min in taxi due to traffic
15 min wait on UPX platform (trains run every 15)
25 min to Pearson (say another 5 to get to meeting point)
where are the other 15min? walk to UPX platform, or was taxi >35 min? If so, she could have taken streetcar to Broadview and gone around in 30 min (and saved vs taxi). Also, she must have just missed the train as they run every 15 supposedly.
Finally, she could have saved by having a Presto card, but guess that did not fit the narrative of the story.
20 min in taxi due to traffic
15 min wait on UPX platform (trains run every 15)
25 min to Pearson (say another 5 to get to meeting point)
where are the other 15min? walk to UPX platform, or was taxi >35 min? If so, she could have taken streetcar to Broadview and gone around in 30 min (and saved vs taxi). Also, she must have just missed the train as they run every 15 supposedly.
Finally, she could have saved by having a Presto card, but guess that did not fit the narrative of the story.
A couple of minutes to hail a cab
More than 20 mins in the cab according to the article - say 25.
If she got dropped off at Union station (main concourse area) add another 5 minutes walk to where the UPX is
Purchasing a ticket, say another 3 mins
There's the 15, quite easily.
#57


Join Date: Jan 2005
Location: Toronto, NYC, somewhere on planet Earth
Programs: UA 1K, AA ExPlat, Hyatt Diamond, SPG Plat, Marriott Gold
Posts: 8,291
The 80 min UPX doesn't add up.
20 min in taxi due to traffic
15 min wait on UPX platform (trains run every 15)
25 min to Pearson (say another 5 to get to meeting point)
where are the other 15min? walk to UPX platform, or was taxi >35 min? If so, she could have taken streetcar to Broadview and gone around in 30 min (and saved vs taxi). Also, she must have just missed the train as they run every 15 supposedly.
Finally, she could have saved by having a Presto card, but guess that did not fit the narrative of the story.
20 min in taxi due to traffic
15 min wait on UPX platform (trains run every 15)
25 min to Pearson (say another 5 to get to meeting point)
where are the other 15min? walk to UPX platform, or was taxi >35 min? If so, she could have taken streetcar to Broadview and gone around in 30 min (and saved vs taxi). Also, she must have just missed the train as they run every 15 supposedly.
Finally, she could have saved by having a Presto card, but guess that did not fit the narrative of the story.
A couple of minutes to hail a cab
More than 20 mins in the cab according to the article - say 25.
If she got dropped off at Union station (main concourse area) add another 5 minutes walk to where the UPX is
Purchasing a ticket, say another 3 mins
There's the 15, quite easily.
Still, I would taken streetcar/subway heading into DT core given traffic is always congested.
#58




Join Date: Sep 2008
Programs: American AAdvantage
Posts: 1,164
#59

Join Date: Feb 2015
Location: YYZ/SFO
Programs: AS MVPG, HH Diamond, Bonvoy Plat
Posts: 271
I don't think anyone would suggest a local person, living far from downtown, take the UP Express. But when my s.o. came to visit Toronto, we stayed at Trump downtown, and for him, 25 minutes from Pearson to Union for $19 is way better value than a taxi.
It's also much more convenient than the TTC, especially for someone who doesn't know the city, and who just came off an exhausting flight.
It's also much more convenient than the TTC, especially for someone who doesn't know the city, and who just came off an exhausting flight.
#60
Join Date: Oct 2007
Location: Left
Programs: FT
Posts: 7,281
I don't think anyone would suggest a local person, living far from downtown, take the UP Express. But when my s.o. came to visit Toronto, we stayed at Trump downtown, and for him, 25 minutes from Pearson to Union for $19 is way better value than a taxi.
It's also much more convenient than the TTC, especially for someone who doesn't know the city, and who just came off an exhausting flight.
It's also much more convenient than the TTC, especially for someone who doesn't know the city, and who just came off an exhausting flight.

