Issues, bugs and glitches on ba.com
Nov 9, 2007, 11:15 am
#16
Join Date: Aug 2004
Location: WD5, UK
Programs: BA, QR, OW loyal.
Posts: 1,415
^ ^ ^
Nov 9, 2007, 11:30 am
#17
Join Date: Oct 2003
Location: EDI
Programs: BA Silver / Bonyoy Platinum
Posts: 1,919
^^
Brilliant news and very much appreciated! And remember we never moan here at FT we just "make suggestions for imrpovement!
Can I start the ball rolling with 2 things...
1. When I click the "Exit Booking" after viewing a booking on MMB the page it goes to is a search page requiring the Booking Ref and Surname. Can the linkl be changed so it goes back to the list if actual bookings against my Exec number?
2. I use a Nokia Internet pad and have just bought the newer N800 version but it won't let me log in to ba.com. When I click the field to type in my Exec Number it causes the ba.com page to refresh. I am not sure if this is a browser fault on the device or a fault with how ba.com is coded? As it did the same thing on 2 different versions of the device and no other website does this I wonder if it is more likely a ba.com fault? If I can log in to ba.com with this device then I can stop taking my laptop with me on my travels which would be great!
Thanks for setting this up Lyndsay and co!
Rich
Brilliant news and very much appreciated! And remember we never moan here at FT we just "make suggestions for imrpovement!
Can I start the ball rolling with 2 things...
1. When I click the "Exit Booking" after viewing a booking on MMB the page it goes to is a search page requiring the Booking Ref and Surname. Can the linkl be changed so it goes back to the list if actual bookings against my Exec number?
2. I use a Nokia Internet pad and have just bought the newer N800 version but it won't let me log in to ba.com. When I click the field to type in my Exec Number it causes the ba.com page to refresh. I am not sure if this is a browser fault on the device or a fault with how ba.com is coded? As it did the same thing on 2 different versions of the device and no other website does this I wonder if it is more likely a ba.com fault? If I can log in to ba.com with this device then I can stop taking my laptop with me on my travels which would be great!
Thanks for setting this up Lyndsay and co!
Rich
Nov 9, 2007, 12:44 pm
#18
Join Date: Jan 2001
Location: UK
Posts: 2,483
^^ fab news
this may not be the right thread for enhancement requests....but...
1 - Fare Rules - a link to the actual Fare Code/Basis and Fare Rules would be very useful
2 - Ability to book in specific fare classes
Nice to have another (semi-)official BA person onboard....
this may not be the right thread for enhancement requests....but...
1 - Fare Rules - a link to the actual Fare Code/Basis and Fare Rules would be very useful
2 - Ability to book in specific fare classes
Nice to have another (semi-)official BA person onboard....
Nov 9, 2007, 1:07 pm
#19
Join Date: Jun 2005
Location: SAN
Programs: AS MVP Gold, Marriott Plat, ICH Plat, HH Gold
Posts: 4,382
Great news 
^
I used to have the same problem with the regular Nokia S60 browser. However I retried last week, and this suddenly did work. Caveat is that I can't remember if it was the same phone - I have an N73 and an E51, and it may only have worked in the newest.
Now unfortunately the browser in the N800 is not based on the same code as the one in the Nokia S60 phones. But if this is indeed a browser problem it may be fixed in the future (or you can fix it yourself as it should be open source
).
^2. I use a Nokia Internet pad and have just bought the newer N800 version but it won't let me log in to ba.com. When I click the field to type in my Exec Number it causes the ba.com page to refresh. I am not sure if this is a browser fault on the device or a fault with how ba.com is coded? As it did the same thing on 2 different versions of the device and no other website does this I wonder if it is more likely a ba.com fault? If I can log in to ba.com with this device then I can stop taking my laptop with me on my travels which would be great!
Now unfortunately the browser in the N800 is not based on the same code as the one in the Nokia S60 phones. But if this is indeed a browser problem it may be fixed in the future (or you can fix it yourself as it should be open source
).
Nov 9, 2007, 5:05 pm
#20
Join Date: Oct 2005
Location: YVR but often E1
Programs: BA Silver, FI, AC
Posts: 1,243
Splendid news. I hope this means I can keep the 
-inducing contact with EC North America to a minimum.
From Canada, thanks to Lyndsay and welcome to Dilshad!
-inducing contact with EC North America to a minimum.From Canada, thanks to Lyndsay and welcome to Dilshad!
Nov 9, 2007, 5:41 pm
#21
Join Date: Jul 2002
Location: Dallas, Texas
Programs: AA Exp. Bonvoy Gold, Hilton Gold, IHG Platinum.
Posts: 1,186
Good news!
Route map does not work on Mac OS 10.5 using safari or firefox . I have to abort the process as it runs too slowly in flash player. I have the latest version of flash installed.
Route map does not work on Mac OS 10.5 using safari or firefox . I have to abort the process as it runs too slowly in flash player. I have the latest version of flash installed.
Nov 9, 2007, 6:18 pm
#22
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,211
Nov 9, 2007, 7:28 pm
#23
Join Date: Aug 2007
Location: Calgary, AB for the next year...
Programs: AC Elite, Qantas Gold, Royal Orchid Silver
Posts: 52
Nov 10, 2007, 3:05 am
#25
Join Date: Jan 2003
Location: London, UK
Posts: 5,656
But BA.com does seem to work well on an iPhone including MMB and selecting seats, but I haven't had a chance to OLCI yet.
Nov 12, 2007, 1:39 pm
#26
Company Representative - British Airways
Join Date: Aug 2007
Location: UK
Posts: 818
Hi guys.... Thank you to everyone for the really warm welcome..... I'll do my best to help everyone out. I'm going to be looking at each of the queries you have raised in this thread and come back with a response.
Can I ask when you report a problem with retrieving a booking/pnr, please note the date/time of when you tried to do this as it'll help the IT dept to find and pull up the logs when they look into any problems.
Thanks,
Dilly
Can I ask when you report a problem with retrieving a booking/pnr, please note the date/time of when you tried to do this as it'll help the IT dept to find and pull up the logs when they look into any problems.
Thanks,
Dilly
Nov 12, 2007, 1:51 pm
#27
Join Date: Jul 2007
Location: ARN
Posts: 32
Well, if everyone else is going to chicken out...
Dilshad, could I pretty please (with Aspartame on top) get seat 0A (I assume this would be the cockpit?) on BA9, Nov 27th?
j/k, but welcome!
Dilshad, could I pretty please (with Aspartame on top) get seat 0A (I assume this would be the cockpit?) on BA9, Nov 27th?
j/k, but welcome!
Nov 12, 2007, 2:22 pm
#28
Company Representative - British Airways
Join Date: Aug 2007
Location: UK
Posts: 818
Sure.... as long as you can send my your pilot's licence
Thanks for the welcome
Thanks for the welcome
Nov 12, 2007, 2:29 pm
#29
FlyerTalk Evangelist
Join Date: Jul 2002
Location: SE1, London
Posts: 23,444
^^^ Excellent idea, and welcome.
Now, did anyone mention fare classes?
Now, did anyone mention fare classes?
Nov 12, 2007, 2:32 pm
#30
Company Representative - British Airways
Join Date: Aug 2007
Location: UK
Posts: 818