Issues, bugs and glitches on ba.com

Old Nov 9, 07, 9:03 am
  #1  
Company Representative - British Airways
Original Poster
 
Join Date: Nov 2001
Posts: 834
Issues, bugs and glitches on ba.com

To help you with your more specific and sometimes technical questions about ba.com, I have enlisted the help of one of my colleagues – Dilshad Caffoor, a member of our ba.com support team. Dilshad will be monitoring Flyertalk and posting information specifically about ba.com issues, leaving me to continue to handle your Executive Club membership queries.

Specifically, Dilshad will be working on the following areas:-

Manage My Booking
Online Check-in
Seating
Booking processes
Fare Quotes
Payment Issues
Taxes/Fees/Surcharges

You can also contact him personally via PM from next week on the username ‘ba.com helper’ which we are in the process of changing from his original less specific username ‘BA Lurker’.

If you’re unsure who to direct your question to, please don’t worry – send it to one of us as we’ll be in regular contact with each other, and will pass on any issues according to our expertise.

I hope you will all find this useful – have a great weekend,
Lyndsay
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Old Nov 9, 07, 9:08 am
  #2  
 
Join Date: Jan 2006
Programs: Mucci, BA Gold, HHonours Diamond, BA AMEX PremPlus
Posts: 5,130
Originally Posted by BA Executive Club View Post
To help you with your more specific and sometimes technical questions about ba.com, I have enlisted the help of one of my colleagues – Dilshad Caffoor, a member of our ba.com support team. Dilshad will be monitoring Flyertalk and posting information specifically about ba.com issues, leaving me to continue to handle your Executive Club membership queries.

Specifically, Dilshad will be working on the following areas:-

Manage My Booking
Online Check-in
Seating
Booking processes
Fare Quotes
Payment Issues
Taxes/Fees/Surcharges

You can also contact him personally via PM from next week on the username ‘ba.com helper’ which we are in the process of changing from his original less specific username ‘BA Lurker’.

If you’re unsure who to direct your question to, please don’t worry – send it to one of us as we’ll be in regular contact with each other, and will pass on any issues according to our expertise.

I hope you will all find this useful – have a great weekend,
Lyndsay
Thanks Lyndsay - a fantastic resource to have on tap here! ^
Teece is offline  
Old Nov 9, 07, 9:10 am
  #3  
 
Join Date: Feb 2007
Location: London, UK & Oslo, Norway
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Posts: 566
^ Thats great news Lyndsay - thanks for that. Oh and a belated welcome to Dilshad.
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Old Nov 9, 07, 9:12 am
  #4  
 
Join Date: Nov 2006
Location: San Diego
Posts: 2,487
Brilliant news!

Thanks to both of you for taking the time to do this. ^
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Old Nov 9, 07, 9:16 am
  #5  
FlyerTalk Evangelist
 
Join Date: Jul 2004
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Great news - thanks to you both ^
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Old Nov 9, 07, 9:19 am
  #6  
 
Join Date: May 2007
Location: Oily Places
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Thanks for the support
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Old Nov 9, 07, 9:26 am
  #7  
 
Join Date: Nov 2006
Location: Aberdeenshire
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Originally Posted by SwindonOil View Post
Thanks for the support
Seventh'd - thanks Lyndsay and welcome Dilshad.
^
EB

Last edited by expatboy; Nov 9, 07 at 9:32 am Reason: SwindonOil beat me to it with the 6th response
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Old Nov 9, 07, 9:27 am
  #8  
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Great, thanks! ^
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Old Nov 9, 07, 9:28 am
  #9  
 
Join Date: Jun 2006
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Thanks.
braefoot is offline  
Old Nov 9, 07, 9:30 am
  #10  
Formerly ItalyBAGold
 
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Great!
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Old Nov 9, 07, 9:54 am
  #11  
 
Join Date: Jun 2005
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Thanks Lyndsay and Dilshad.

As ever, your help and input is so much appreciated. ^
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Old Nov 9, 07, 10:06 am
  #12  
 
Join Date: Aug 2004
Location: EDI, LON and anywhere in between
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Posts: 454
That's excellent news ^^^

Well done for those who comissioned the idea.

-Subhi
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Old Nov 9, 07, 10:28 am
  #13  
 
Join Date: May 2003
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Sounds like a very positive development ^

Thanks Lyndsay and welcome Dilshad!
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Old Nov 9, 07, 10:36 am
  #14  
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^ Excellent news
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Old Nov 9, 07, 10:36 am
  #15  
 
Join Date: Jul 2007
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Excellent news and a step in the right direction to help all FT members.
Euan is offline  

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