Group 0 boarding for GGL
Mar 15, 2024, 9:55 am
#706
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,428
Nice result
Now I regret not putting in a complaint each & every time I’ve experienced similar hapless efforts at implementation of group boarding. Certainly a far better avios earn rate than anything offered on credit card deals ……. not to mention actual flying !
Mar 15, 2024, 10:10 am
#708
Join Date: Mar 2014
Location: London, UK
Programs: BAEC
Posts: 2,503
Yup it’s the standard comp for boarding cock ups. Doesn’t take many group 0-3s for it to start adding up!
Mar 15, 2024, 10:20 am
#709
Join Date: Aug 2004
Location: London, UK
Programs: BA GGL, HHonors Diamond
Posts: 914
Perhaps if there was a penalty in the contract with ground service companies for non-compliance with boarding processes it might sharpen compliance.
Mar 15, 2024, 10:30 am
#710
Join Date: Aug 2019
Programs: BAEC Gold (1w Emerald), United Platinum (*G), Marriott Plat Elite
Posts: 386
Mar 15, 2024, 12:19 pm
#711
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,428
I'm baffled why BA can't get boarding right. It makes not a jot of difference whether it's outsourced or not. ……………………………
Perhaps if there was a penalty in the contract with ground service companies for non-compliance with boarding processes it might sharpen compliance.
Perhaps if there was a penalty in the contract with ground service companies for non-compliance with boarding processes it might sharpen compliance.
It’s been consistently inconsistent from the day it was first launched - over six years ago - amidst great fanfare (and endless lively discussion here on FT).
If BA management were serious about wanting it to operate as intended, at all gates & all airports, they would have taken the necessary firm action long ago.
Prepare to be baffled for years to come ………
Mar 16, 2024, 4:31 am
#715
Join Date: Apr 2015
Programs: Some
Posts: 5,374
For a long haul flight, I am certainly in no rush to board (especially for a bus gate) so typically hang back in the lounge until as close as possible to the end of boarding. Highly likely there would be more than one GGL/Prem onboard but just they didn't bother with the Group 0 boarding process (or they were important enough not to be part of the general bus boarding process, etc). In contrast, the three times Group 0 has been successfully called on my flights between LCY and ZRH so far I have not been alone in each case. I think only one GGL onboard is pretty rare on the most status heavy short haul routes, let alone somewhere like JFK.
Mar 16, 2024, 4:47 am
#716
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,310
They scarcely cover themselves covered in glory trying to board the present groups without another thrown into the mix. Why don't they make a Group of 0 plus who are flying CE or First and who are GGL? This gets sillier as it goes on. It's bad enough at London - I can just see some Iberia Matron concerning herself with such matter as she arrives at the gate 5 mins before the pandemonium that calls itself boarding commences.
Mar 16, 2024, 5:37 am
#717
Join Date: Mar 2023
Programs: UA Global Services, BA Gold Guest List, AA MM, Delta Silver
Posts: 242
They scarcely cover themselves covered in glory trying to board the present groups without another thrown into the mix. Why don't they make a Group of 0 plus who are flying CE or First and who are GGL? This gets sillier as it goes on. It's bad enough at London - I can just see some Iberia Matron concerning herself with such matter as she arrives at the gate 5 mins before the pandemonium that calls itself boarding commences.
but in short haul group 0 is hugely valuable given the bin space fight. Sure group 1 will have space but as someone who wants to be in 1A or 1F, getting space directly above is much easier if you are elated of most in CE.
Mar 16, 2024, 5:40 am
#718
Join Date: Nov 2006
Programs: MUCCI
Posts: 1,935
I just don't understand why they cannot do this another way. Why not just tell us that if you are GGL you are welcome to come up with the pre-boards. There will be no announcements just show your boarding pass (which will your GGL status loaded) and you will be let through....
Then there is really nothing too complex about this at all......
FD.,
Then there is really nothing too complex about this at all......
FD.,
Mar 16, 2024, 5:47 am
#719
Original Poster
Join Date: Jun 2013
Location: UK
Programs: BA GGL, BA Amex Prem, Amex Plat, Hilton Diamond, Sir Crazy8534 de l'ordres des aides de Pucci
Posts: 4,557
on long haul I have no objection to a GGL/Prem/F being combined. Not going to be a lot of people plus no fight for bin space.
but in short haul group 0 is hugely valuable given the bin space fight. Sure group 1 will have space but as someone who wants to be in 1A or 1F, getting space directly above is much easier if you are elated of most in CE.
but in short haul group 0 is hugely valuable given the bin space fight. Sure group 1 will have space but as someone who wants to be in 1A or 1F, getting space directly above is much easier if you are elated of most in CE.
I think the idea of just not mentioning it at all and telling staff to allow GGL to board with the pre-boarding is a good plan. Although how many of the gate staff would read the memo, who knows? I still like my plan of putting CE in Group 2 and giving Group 1 status to Gold and OWE alone on SH would solve a lot of the perceived problems for us ‘FTerati’….!
Last edited by crazy8534; Mar 16, 2024 at 5:55 am
Mar 16, 2024, 5:52 am
#720
Join Date: Jul 2023
Posts: 99
They scarcely cover themselves covered in glory trying to board the present groups without another thrown into the mix. Why don't they make a Group of 0 plus who are flying CE or First and who are GGL? This gets sillier as it goes on. It's bad enough at London - I can just see some Iberia Matron concerning herself with such matter as she arrives at the gate 5 mins before the pandemonium that calls itself boarding commences.
Something like 30 touch points with 15-20 people, not a one-off. How they are still in business I have no idea - I’ve never been so glad to fly BA again!