BA2673 LCA-LGW Cancelled Help Please
Jul 3, 2022, 8:15 am
#76
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I think Larnaca, Athens and Istanbul were among the last places to routinely cater downroute. There was an obvious efficiency prize there. But actually under EC261 there is a provision for all passengers - including those in EuroTraveller - to buy their own food and drink, and then charge it to BA. It's just got to be proportionate and reasonable. So in a way giving out vouchers probably limits BA's spend, but in reality if you went beyond the amount on the voucher, or didn't get one, BA would be more or less bound to pay. And in reality they do pay food and drink claims.
Jul 3, 2022, 8:46 am
#78
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I think Larnaca, Athens and Istanbul were among the last places to routinely cater downroute. There was an obvious efficiency prize there. But actually under EC261 there is a provision for all passengers - including those in EuroTraveller - to buy their own food and drink, and then charge it to BA. It's just got to be proportionate and reasonable. So in a way giving out vouchers probably limits BA's spend, but in reality if you went beyond the amount on the voucher, or didn't get one, BA would be more or less bound to pay. And in reality they do pay food and drink claims.
Jul 3, 2022, 10:58 am
#80
Join Date: Dec 2007
Posts: 3,596
Thank the Irish skinhead for this money saving initiative. All contracts with downroute caterers was stopped way before the brexit vote to give it some historical context.... When push comes to shove, I think the handling agents may be able to procure the basics but not a full on tray meal service. (500ml bottles of coke, fanta etc when the proverbial really hits the fan) I've seen this happen in PFO and KLX before.... 4-5 white carrier bags of pop being slung in to the galley by the dispatcher before they closed the door.
Jul 3, 2022, 11:12 am
#82
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I was going to suggest looking into LCA-TLV with a non-OneWorld carrier and then TLV-LHR on BA which has the benefit of being a flat bed Club World route. LCA-TLV is only about an hour flight.
Depending on the day of the week looks like there are LCA-TLV nonstops on Cyprus Airways, El Al, Arkia and Wizz Air. Would BA rebook on those and then on BA TLV-LHR?
But when I read this yesterday it seemed like your flight would go earlier so I didn’t bother mentioning it. Wish I had, since you had the awful delay! I guess it might be helpful for future reference
Depending on the day of the week looks like there are LCA-TLV nonstops on Cyprus Airways, El Al, Arkia and Wizz Air. Would BA rebook on those and then on BA TLV-LHR?
But when I read this yesterday it seemed like your flight would go earlier so I didn’t bother mentioning it. Wish I had, since you had the awful delay! I guess it might be helpful for future reference
Jul 3, 2022, 11:22 am
#83
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You will be waiting a long time for Cyprus Airways, they folded in 2015.
Sorry just seen there is a new Cyprus Airways.
Sorry just seen there is a new Cyprus Airways.
Last edited by Can I help you; Jul 3, 2022 at 11:24 am Reason: Update
Jul 3, 2022, 11:25 am
#84
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Jul 3, 2022, 11:34 am
#86
Join Date: Sep 2012
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36hrs late - must be approaching a record for a BA shorthaul!
The BA672 2nd / BA673 3rd also had a drama - diverted to Paphos on the inbound along with a couple of Wizzair. The BA673 outbound this morning was then was delayed couple of hours whilst the aircraft was positioned into Larnaca (presumably by taxiing the fresh crew across)
The BA672 2nd / BA673 3rd also had a drama - diverted to Paphos on the inbound along with a couple of Wizzair. The BA673 outbound this morning was then was delayed couple of hours whilst the aircraft was positioned into Larnaca (presumably by taxiing the fresh crew across)
Jul 3, 2022, 2:20 pm
#88
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Because the LGW service was cancelled due to crew (sickness I suspect) then you are good for EC261. Your flight is a mere 24 km into the maximum band, so 600€ / £520 per person. It's possible the coach option will still be available, in which case BA will in their rights not to pay a taxi, but they would probably (not definitely) pay £50 towards it. You can claim downgrade too, that's the Mennens formula in the main EC261. But you may find it easier to reclaim the Avios difference and ask BA for some Avios extra so that you won't claim specifically for the downgrade. Don't forget to get some receipts for food and drink tomorrow, that's covered.
ba.com/complaints
ba.com/complaints
If you are right I have some historical claims to re-open.
Jul 3, 2022, 2:31 pm
#89
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Jul 3, 2022, 2:42 pm
#90
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No worries CWS - I was thrown by the LGW destination in the op's case but if anything that will be slightly shorter in any event.