Nov 17, 2021, 7:37 am
Last edit by: Prospero
BUGS
1. Promotion to Gold Guest List (Markie)
2. More Gold Upgrades for 2 than there should be (Markie)
3. Flight details have same date for posting as for flight (Markie)
4. American Airline reward flights do not show and cannot be booked online(not sure if they can be booked by phone)
5. Combining avios points with IB is not possible. (alexphj)
6.TP collection year end on landing page shows card expiry date (i.e. end of following month). Correct under 'My Account' sub-menu. (NWIFlyer)
7. No household account although underlying data appears to still be there (many)
8. language set to english (german not available) (Nephoi)
9. AA Business R class domestic flight shows as Economy(R), but properly credits Avios+TP (El_Duderito)
10. Booking reference doesn’t display for partner flights eve though the tag is there (MaxFlyer)
11. Adding/editing contact phone number (for pax and/or additional contact) to 'Australia (+61)' once saved becomes 'Christmas Island (+61)'. (paulieuk)
12. Unable to logon using username - have to use BAEC number instead. (bakera)
'FEATURES'
1. Bronze/Silver/Gold members have some text formatted in Bronze/Silver/Gold text as applicable. Consensus seems to be that it's pretty, but hard to see…
ENHANCEMENTS
1. Additional detail of flights on Front Page (Markie)
2. Scroll back of transactions goes to October 2018 (Markie)
3. Household account redemptions appear differently, with pro-rate Avios transferred from other members into the head of HHA/redeeming member's account, then the total deducted. (sunshinebob) https://www.flyertalk.com/forum/33741742-post407.html
2. More Gold Upgrades for 2 than there should be (Markie)
3. Flight details have same date for posting as for flight (Markie)
4. American Airline reward flights do not show and cannot be booked online(not sure if they can be booked by phone)
5. Combining avios points with IB is not possible. (alexphj)
6.
8. language set to english (german not available) (Nephoi)
9. AA Business R class domestic flight shows as Economy(R), but properly credits Avios+TP (El_Duderito)
10. Booking reference doesn’t display for partner flights eve though the tag is there (MaxFlyer)
11. Adding/editing contact phone number (for pax and/or additional contact) to 'Australia (+61)' once saved becomes 'Christmas Island (+61)'. (paulieuk)
12. Unable to logon using username - have to use BAEC number instead. (bakera)
'FEATURES'
1. Bronze/Silver/Gold members have some text formatted in Bronze/Silver/Gold text as applicable. Consensus seems to be that it's pretty, but hard to see…
ENHANCEMENTS
1. Additional detail of flights on Front Page (Markie)
2. Scroll back of transactions goes to October 2018 (Markie)
3. Household account redemptions appear differently, with pro-rate Avios transferred from other members into the head of HHA/redeeming member's account, then the total deducted. (sunshinebob) https://www.flyertalk.com/forum/33741742-post407.html
13Nov pm - 17Nov am : BAEC account maintenance - cannot login or spend Avios
Nov 20, 2021, 7:11 am
#527
Join Date: Dec 2006
Location: in a cabin
Posts: 6,522
They have failed on the most basic thing also. Whenever you execute a function in the app that requires interfacing with the website, the ”open BA app” banner pops up within the browser that is now running within the app.Yes, it’s a default call in the code. It is also very lazy coding.
all of this stinks of lowest bidder won the project. Or worse…
all of this stinks of lowest bidder won the project. Or worse…
Nov 20, 2021, 8:31 am
#528
Join Date: Dec 2017
Posts: 833
Neither an enhancement, or defect, just an observation. I'm still seeing the reduced tier point thresholds (Nov reset) in both app and web. No indication that the reduced tier points need to be achieved by 30th June 2022. I wondered if they might use this release to "fix" this.
Nov 20, 2021, 8:37 am
#529
Join Date: Nov 2010
Posts: 5,596
So the farce continues.I thought the guy at nectar I spoke too was taking the pi$$ when he said I wouldn't be able to transfer any points until next week.
With black Friday coming and the Estore still unavailable,I think we will cut our losses and do our shopping through Virgin shops away.
With black Friday coming and the Estore still unavailable,I think we will cut our losses and do our shopping through Virgin shops away.
Nov 20, 2021, 8:48 am
#530
Join Date: Nov 2006
Programs: Marriott Platinum, Hilton Diamond, IHG Platinum
Posts: 3,714
Thanks to the trick, I can see my account. However, I still can't transfer Amex points to extend expiry, which is in 3 days. This is after the scammy Avios e-store refused to honor my purchase.
Nov 20, 2021, 9:12 am
#532
Join Date: Nov 2018
Location: BER
Programs: BA GGL, Hilton Diamond
Posts: 1,843
im getting a little bit lost here. can someone explain the expression "weekend" to me? i thought this means two days: Saturday and Sunday. not 8.
as a serious note: it seems we cant access until at least monday?!
Nov 20, 2021, 9:30 am
#534
Join Date: Jul 2007
Location: EWR/PHL/LGA/JFK
Programs: Northwest Plat
Posts: 130
Nov 20, 2021, 9:31 am
#535
Join Date: Nov 2021
Location: PHL
Posts: 3
Something that helped me and may help others login. I had been unable to login via the website using the workarounds described in this thread or in either of the apps, iOS or Android, even after the BA Twitter people started telling customers that at least the iOS app was working.
I did a bit of digging and found out that the site appeared to not be handling my password correctly due to an ampersand (&) in it. I'll let others on here jump into the security implications of this but suffice it to say that the combination of the way in which the form data is being submitted and an ampersand in the password is breaking the form.
Anyway, I went to the forgot password page and discovered three things:
1) When I tried to change my password to a new password with an ampersand in it, the password change failed with an error message, which helps support the hypothesis above
2) When I tried to change my password to a new password without an ampersand in it and made the change on my laptop, not only did the password change successfully, but it logged me in to Executive Club and I was able to access my EC on my laptop. This could also provide another login workaround without having to start a booking by simply changing your password
3) After changing my password to a new password without an ampersand, I am now able to login on both apps (iOS and Android) without issue
YMMV but I am now able to access my account online and in the app.
I did a bit of digging and found out that the site appeared to not be handling my password correctly due to an ampersand (&) in it. I'll let others on here jump into the security implications of this but suffice it to say that the combination of the way in which the form data is being submitted and an ampersand in the password is breaking the form.
Anyway, I went to the forgot password page and discovered three things:
1) When I tried to change my password to a new password with an ampersand in it, the password change failed with an error message, which helps support the hypothesis above
2) When I tried to change my password to a new password without an ampersand in it and made the change on my laptop, not only did the password change successfully, but it logged me in to Executive Club and I was able to access my EC on my laptop. This could also provide another login workaround without having to start a booking by simply changing your password
3) After changing my password to a new password without an ampersand, I am now able to login on both apps (iOS and Android) without issue
YMMV but I am now able to access my account online and in the app.
Nov 20, 2021, 9:41 am
#536
Join Date: Jan 2010
Location: EUG,PDX
Posts: 482
Something that helped me and may help others login. I had been unable to login via the website using the workarounds described in this thread or in either of the apps, iOS or Android, even after the BA Twitter people started telling customers that at least the iOS app was working.
I did a bit of digging and found out that the site appeared to not be handling my password correctly due to an ampersand (&
in it. I'll let others on here jump into the security implications of this but suffice it to say that the combination of the way in which the form data is being submitted and an ampersand in the password is breaking the form.
Anyway, I went to the forgot password page and discovered three things:
1) When I tried to change my password to a new password with an ampersand in it, the password change failed with an error message, which helps support the hypothesis above
2) When I tried to change my password to a new password without an ampersand in it and made the change on my laptop, not only did the password change successfully, but it logged me in to Executive Club and I was able to access my EC on my laptop. This could also provide another login workaround without having to start a booking by simply changing your password
3) After changing my password to a new password without an ampersand, I am now able to login on both apps (iOS and Android) without issue
YMMV but I am now able to access my account online and in the app.
I did a bit of digging and found out that the site appeared to not be handling my password correctly due to an ampersand (&
in it. I'll let others on here jump into the security implications of this but suffice it to say that the combination of the way in which the form data is being submitted and an ampersand in the password is breaking the form.Anyway, I went to the forgot password page and discovered three things:
1) When I tried to change my password to a new password with an ampersand in it, the password change failed with an error message, which helps support the hypothesis above
2) When I tried to change my password to a new password without an ampersand in it and made the change on my laptop, not only did the password change successfully, but it logged me in to Executive Club and I was able to access my EC on my laptop. This could also provide another login workaround without having to start a booking by simply changing your password
3) After changing my password to a new password without an ampersand, I am now able to login on both apps (iOS and Android) without issue
YMMV but I am now able to access my account online and in the app.
Nov 20, 2021, 9:48 am
#537
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,926
Something that helped me and may help others login. I had been unable to login via the website using the workarounds described in this thread or in either of the apps, iOS or Android, even after the BA Twitter people started telling customers that at least the iOS app was working.
I did a bit of digging and found out that the site appeared to not be handling my password correctly due to an ampersand (& in it. I'll let others on here jump into the security implications of this but suffice it to say that the combination of the way in which the form data is being submitted and an ampersand in the password is breaking the form.
Anyway, I went to the forgot password page and discovered three things:
1) When I tried to change my password to a new password with an ampersand in it, the password change failed with an error message, which helps support the hypothesis above
2) When I tried to change my password to a new password without an ampersand in it and made the change on my laptop, not only did the password change successfully, but it logged me in to Executive Club and I was able to access my EC on my laptop. This could also provide another login workaround without having to start a booking by simply changing your password
3) After changing my password to a new password without an ampersand, I am now able to login on both apps (iOS and Android) without issue
YMMV but I am now able to access my account online and in the app.
I did a bit of digging and found out that the site appeared to not be handling my password correctly due to an ampersand (&
in it. I'll let others on here jump into the security implications of this but suffice it to say that the combination of the way in which the form data is being submitted and an ampersand in the password is breaking the form.Anyway, I went to the forgot password page and discovered three things:
1) When I tried to change my password to a new password with an ampersand in it, the password change failed with an error message, which helps support the hypothesis above
2) When I tried to change my password to a new password without an ampersand in it and made the change on my laptop, not only did the password change successfully, but it logged me in to Executive Club and I was able to access my EC on my laptop. This could also provide another login workaround without having to start a booking by simply changing your password
3) After changing my password to a new password without an ampersand, I am now able to login on both apps (iOS and Android) without issue
YMMV but I am now able to access my account online and in the app.
Nov 20, 2021, 10:42 am
#538
Join Date: Nov 2004
Location: Manhattan Beach, California
Programs: BMI Diamond Club Gold forever
Posts: 6,367
Is anybody else imagining this in their head as a mockumentary with Hugh Bonneville staring as the head of Avios Customer Engagement and Satisfaction and leading a rag tag group of IT consultants off a cliff? Sort of a Twenty Twelve meets Silicon Valley…
Nov 20, 2021, 10:44 am
#539
Join Date: Mar 2015
Programs: BA Gold
Posts: 689
Nov 20, 2021, 10:44 am
#540
Suspended
Join Date: Oct 2021
Posts: 885
John Cleese deserves a role.