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COVID Friendly Catering Revealed By British Airways

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Old Oct 24, 2020, 7:26 am
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Temporary COVID-19 catering, effective 25 October 2020 until 19 January 2021, after which normal catering is expected to resume.


Euro Traveller
Breakfast: cereal bar, cookies, and mineral water bottle
Rest of the day: bag of crisps, small packet of pretzels, and mineral water bottle

Tea, coffee, juice available on request


Club Europe
Band 1 Breakfast: paper bag containing a filled croissant, yogurt pot or muffin, and mineral water bottle
Band 1 Rest of the Day: paper bag containing a sandwich, dessert pot, and mineral water bottle
Bands 2 to 4 Breakfast: box containing a filled croissant, yogurt pot, and mineral water bottle
Bands 2 to 4 Rest of the Day: box containing a sandwich, salad pot, dessert pot, and mineral water bottle

Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request


World Traveller and World Traveller Plus:
Primary lunch/dinner flight
Primary meal comprises of a tray with hot dish, side salad, bread bag, and mineral water bottle
Secondary meal (breakfast) is a filled croissant, yoghurt pot, and mineral water bottle

Primary breakfast flight
Primary meal comprises of a tray with hot dish, yoghurt, muffin, and mineral water bottle
Secondary meal is a chilled sandwich, bar of chocolate, and mineral water bottle

Tea, coffee, drinks from the bar available on request


Club World:
Primary lunch/dinner flight
Primary meal includes a tablecloth-covered tray with hot dish, salad dish, small side salad, bread bag, cheese, crackers, dessert pot, and mineral water bottle
Secondary meal (breakfast) is a tablecloth-covered tray with a filled croissant, muesli pot, yoghurt pot, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Secondary meal (afternoon tea) is a tablecloth-covered tray with sandwich, cookies, bar of chocolate, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)

Primary breakfast flight
Primary meal includes a tablecloth-covered tray with hot dish, yoghurt/fruit dish, croissant, bread bag, jam, dessert pot, and mineral water bottle
Secondary meal is a tablecloth-covered tray with sandwich, cookies, bar of chocolate, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)

Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request


First:
Primary lunch/dinner flight
Box containing a salad, starter, pesto, bread bag, crackers, and mineral water bottle. A hot main dish in foil and trio of dessert/cheese pots in cardboard holder are served separately directly onto the tablecloth-covered table
Secondary meal (breakfast) is unconfirmed
Secondary meal (afternoon tea) is a box containing sandwich, fruit salad, crackers, scone, clotted cream, jam, macarons atop the tablecloth-covered table

Primary breakfast flight
Primary breakfast service is unconfirmed
Secondary meal is a box containing sandwich, fruit salad, crackers, scone, clotted cream, jam, macarons atop the tablecloth-covered table

Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
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COVID Friendly Catering Revealed By British Airways

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Old Oct 10, 2020, 12:37 am
  #1696  
 
Join Date: Nov 2007
Location: UK
Programs: BA Silver, AA Gold, A3 Gold, Honors Diamond, Bonvoy Gold
Posts: 1,251
It occurs to me, if BA are really trying to minimise contact between crew and passengers as a way to manage the risks associated with Covid-19, why are they offering any service at all to ET passengers? They previously only had BOB. Why not withdraw BOB and simply provide no service at all as this would significantly reduce crew-passenger contact.

Other LCCs don’t provide service so it doesn’t seem like there’s a legal reason why some form of service must be provided?
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Old Oct 10, 2020, 12:41 am
  #1697  
 
Join Date: Aug 2007
Location: Spitalfields, London
Programs: BA Gold, KFC 'The Colonel's Club' Palladium tier, Mucci des Visions Célestes du Nord-Pas-de-Calais
Posts: 2,327
Originally Posted by mrow
It occurs to me, if BA are really trying to minimise contact between crew and passengers as a way to manage the risks associated with Covid-19, why are they offering any service at all to ET passengers? They previously only had BOB. Why not withdraw BOB and simply provide no service at all as this would significantly reduce crew-passenger contact.

Other LCCs don’t provide service so it doesn’t seem like there’s a legal reason why some form of service must be provided?
So the reason for paying twice the price of a Ryanair flight would be...?
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Old Oct 10, 2020, 1:02 am
  #1698  
 
Join Date: Jan 2018
Location: London
Programs: BAEC Gold, Accor Live Limitless Gold, Hilton Honours Gold, Avis Preferred Plus
Posts: 1,807
Originally Posted by mrow
It occurs to me, if BA are really trying to minimise contact between crew and passengers as a way to manage the risks associated with Covid-19, why are they offering any service at all to ET passengers? They previously only had BOB. Why not withdraw BOB and simply provide no service at all as this would significantly reduce crew-passenger contact.

Other LCCs don’t provide service so it doesn’t seem like there’s a legal reason why some form of service must be provided?
It was originally stated that they couldn’t do their BOB because of COVID so they would do a refreshment service because they had to offer something to Y pax. As far as I understand, LCCs still have their BOB.
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Old Oct 10, 2020, 1:42 am
  #1699  
 
Join Date: Nov 2007
Location: UK
Programs: BA Silver, AA Gold, A3 Gold, Honors Diamond, Bonvoy Gold
Posts: 1,251
Originally Posted by wilsnunn
It was originally stated that they couldn’t do their BOB because of COVID so they would do a refreshment service because they had to offer something to Y pax. As far as I understand, LCCs still have their BOB.
Yes, I understand this. However, all of the responses from Customer Services have stated that the changes have been introduced in response to Covid-19 as a way to reduce crew-passenger interactions. In pre-Covid situation crew-passenger contact with passengers in ET was only for those who purchased from BOB. In the current situation crew-passenger contact with passengers in ET is substantially higher as every ET passenger gets something from the crew whereas before only those buying from BOB interacted with crew. That's the point I'm making. Seems counter intuitive and self-contradictory.

So, I guess my question is whether there is a reason why some level of service has to be provided or would be it acceptable for no BOB and no complimentary service to be offered? I've always assumed BOB was provided by LCCs as a way to make additional money. Is there a legal requirement for some level of service to be provided by airlines?
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Last edited by mrow; Oct 10, 2020 at 1:49 am Reason: Added further detail and corrected a typo
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Old Oct 10, 2020, 1:45 am
  #1700  
 
Join Date: Nov 2007
Location: UK
Programs: BA Silver, AA Gold, A3 Gold, Honors Diamond, Bonvoy Gold
Posts: 1,251
Originally Posted by choosethedrew
So the reason for paying twice the price of a Ryanair flight would be...?
The same as it was pre-Covid when BOB was the offering in ET and the onboard similarity between BA and FR was closer - Tier Points, Avios, Lounge Access, different departure/arrival airports that may be more convenient to some passengers than others, different schedules that may be more convenient to some passengers than others.
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Old Oct 10, 2020, 2:04 am
  #1701  
Ambassador, British Airways Executive Club, easyJet and Ryanair
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Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,926
Originally Posted by volar
Is kippers with scrambled eggs really a thing? I saw this in GF last week and thought it sounded revolting...
What a sheltered life you’ve lived! I’ve seen this dish on breakfast menus the world over, not something I would chose but something my wife often chooses.
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Old Oct 10, 2020, 2:06 am
  #1702  
 
Join Date: Nov 2007
Location: UK
Programs: BA Silver, AA Gold, A3 Gold, Honors Diamond, Bonvoy Gold
Posts: 1,251
Originally Posted by Tobias-UK
What a sheltered life you’ve lived! I’ve seen this dish on breakfast menus the world over, not something I would chose but something my wife often chooses.
And it's actually a pretty good one, so long as you're not too fussed about the bones in the fish. The fish and the eggs go well together.
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Old Oct 10, 2020, 2:42 am
  #1703  
 
Join Date: Aug 2014
Location: London
Programs: BAEC GGL/CCR, HH Diamond
Posts: 1,916
Surely the more curious line of questioning is why does the menu have stewed unpitted prunes, but not toast!
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Old Oct 10, 2020, 3:49 am
  #1704  
 
Join Date: Oct 2015
Location: NT Australia
Programs: QF WP
Posts: 4,160
Originally Posted by ENTP
Surely the more curious line of questioning is why does the menu have stewed unpitted prunes, but not toast!
Stewed prunes come out of a tin but toast does not
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Old Oct 10, 2020, 3:54 am
  #1705  
 
Join Date: Dec 2011
Location: BRS
Programs: BA Gold, Hilton Diamond
Posts: 4,993
Originally Posted by ENTP
Surely the more curious line of questioning is why does the menu have stewed unpitted prunes, but not toast!
Toast would be a COVID biohazard... Surprised you need to ask!
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Old Oct 10, 2020, 5:00 am
  #1706  
 
Join Date: May 2005
Location: Kyiv, Ukraine
Programs: Mucci, BA Gold, TK Elite, HHonors Lifetime Diamond
Posts: 7,691
Originally Posted by choosethedrew
So the reason for paying twice the price of a Ryanair flight would be...?
To get the flight that one actually wants? Does one deserve a reward for buying something that they needed even if it is more expensive than the product they didn't need?
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Old Oct 10, 2020, 8:51 am
  #1707  
 
Join Date: Jan 2017
Location: London
Programs: BA Gold
Posts: 847
Originally Posted by mrow
And it's actually a pretty good one, so long as you're not too fussed about the bones in the fish. The fish and the eggs go well together.
I’m still not convinced
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Old Oct 10, 2020, 9:04 am
  #1708  
 
Join Date: Jul 2014
Location: UK - Hampshire & London
Programs: Mucci de Guardian des Celliers des Grands Crus 1e Classé, plus BAEC.
Posts: 2,734
Originally Posted by mrow
The fish and the eggs go well together.
Omlette Arnold Bennett, mmmmm 😛😁
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Old Oct 10, 2020, 9:33 am
  #1709  
 
Join Date: Jul 2011
Programs: BA Gold
Posts: 629
I prefer poached eggs with my kippers, but each to their own
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Old Oct 10, 2020, 10:00 am
  #1710  
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Join Date: Jan 2003
Location: London, UK.
Programs: SQ LPPS, A3 *G, BA Silver aiming for Bronze
Posts: 1,506
Originally Posted by volar
Is kippers with scrambled eggs really a thing? I saw this in GF last week and thought it sounded revolting. I was looking for my usual smoked salmon with scrambled eggs which I found is now hidden on the scrambled eggs sub-menu, which offers smoked salmon or ham hock as add-ons.
Kippers are much cheaper than smoked salmon. Surprising I know!
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