Oct 24, 2020, 7:26 am
Last edit by: Prospero
Temporary COVID-19 catering, effective 25 October 2020 until 19 January 2021, after which normal catering is expected to resume.
Euro Traveller
Breakfast: cereal bar, cookies, and mineral water bottle
Rest of the day: bag of crisps, small packet of pretzels, and mineral water bottle
Tea, coffee, juice available on request
Club Europe
Band 1 Breakfast: paper bag containing a filled croissant, yogurt pot or muffin, and mineral water bottle
Band 1 Rest of the Day: paper bag containing a sandwich, dessert pot, and mineral water bottle
Bands 2 to 4 Breakfast: box containing a filled croissant, yogurt pot, and mineral water bottle
Bands 2 to 4 Rest of the Day: box containing a sandwich, salad pot, dessert pot, and mineral water bottle
Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
World Traveller and World Traveller Plus:
Primary lunch/dinner flight
Primary meal comprises of a tray with hot dish, side salad, bread bag, and mineral water bottle
Secondary meal (breakfast) is a filled croissant, yoghurt pot, and mineral water bottle
Primary breakfast flight
Primary meal comprises of a tray with hot dish, yoghurt, muffin, and mineral water bottle
Secondary meal is a chilled sandwich, bar of chocolate, and mineral water bottle
Tea, coffee, drinks from the bar available on request
Club World:
Primary lunch/dinner flight
Primary meal includes a tablecloth-covered tray with hot dish, salad dish, small side salad, bread bag, cheese, crackers, dessert pot, and mineral water bottle
Secondary meal (breakfast) is a tablecloth-covered tray with a filled croissant, muesli pot, yoghurt pot, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Secondary meal (afternoon tea) is a tablecloth-covered tray with sandwich, cookies, bar of chocolate, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Primary breakfast flight
Primary meal includes a tablecloth-covered tray with hot dish, yoghurt/fruit dish, croissant, bread bag, jam, dessert pot, and mineral water bottle
Secondary meal is a tablecloth-covered tray with sandwich, cookies, bar of chocolate, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
First:
Primary lunch/dinner flight
Box containing a salad, starter, pesto, bread bag, crackers, and mineral water bottle. A hot main dish in foil and trio of dessert/cheese pots in cardboard holder are served separately directly onto the tablecloth-covered table
Secondary meal (breakfast) is unconfirmed
Secondary meal (afternoon tea) is a box containing sandwich, fruit salad, crackers, scone, clotted cream, jam, macarons atop the tablecloth-covered table
Primary breakfast flight
Primary breakfast service is unconfirmed
Secondary meal is a box containing sandwich, fruit salad, crackers, scone, clotted cream, jam, macarons atop the tablecloth-covered table
Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
Euro Traveller
Breakfast: cereal bar, cookies, and mineral water bottle
Rest of the day: bag of crisps, small packet of pretzels, and mineral water bottle
Tea, coffee, juice available on request
Club Europe
Band 1 Breakfast: paper bag containing a filled croissant, yogurt pot or muffin, and mineral water bottle
Band 1 Rest of the Day: paper bag containing a sandwich, dessert pot, and mineral water bottle
Bands 2 to 4 Breakfast: box containing a filled croissant, yogurt pot, and mineral water bottle
Bands 2 to 4 Rest of the Day: box containing a sandwich, salad pot, dessert pot, and mineral water bottle
Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
World Traveller and World Traveller Plus:
Primary lunch/dinner flight
Primary meal comprises of a tray with hot dish, side salad, bread bag, and mineral water bottle
Secondary meal (breakfast) is a filled croissant, yoghurt pot, and mineral water bottle
Primary breakfast flight
Primary meal comprises of a tray with hot dish, yoghurt, muffin, and mineral water bottle
Secondary meal is a chilled sandwich, bar of chocolate, and mineral water bottle
Tea, coffee, drinks from the bar available on request
Club World:
Primary lunch/dinner flight
Primary meal includes a tablecloth-covered tray with hot dish, salad dish, small side salad, bread bag, cheese, crackers, dessert pot, and mineral water bottle
Secondary meal (breakfast) is a tablecloth-covered tray with a filled croissant, muesli pot, yoghurt pot, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Secondary meal (afternoon tea) is a tablecloth-covered tray with sandwich, cookies, bar of chocolate, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Primary breakfast flight
Primary meal includes a tablecloth-covered tray with hot dish, yoghurt/fruit dish, croissant, bread bag, jam, dessert pot, and mineral water bottle
Secondary meal is a tablecloth-covered tray with sandwich, cookies, bar of chocolate, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
First:
Primary lunch/dinner flight
Box containing a salad, starter, pesto, bread bag, crackers, and mineral water bottle. A hot main dish in foil and trio of dessert/cheese pots in cardboard holder are served separately directly onto the tablecloth-covered table
Secondary meal (breakfast) is unconfirmed
Secondary meal (afternoon tea) is a box containing sandwich, fruit salad, crackers, scone, clotted cream, jam, macarons atop the tablecloth-covered table
Primary breakfast flight
Primary breakfast service is unconfirmed
Secondary meal is a box containing sandwich, fruit salad, crackers, scone, clotted cream, jam, macarons atop the tablecloth-covered table
Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
COVID Friendly Catering Revealed By British Airways
Oct 6, 2020, 12:33 pm
#1666
Suspended
Join Date: Oct 2020
Programs: BAEC Gold
Posts: 8
I hope all those who are being served ‘better’ meals on other airlines are sending their photos in to BA. They will make their way through the chain and eventually will be used as evidence in a business case. Even better still if they can be accompanied by screenshots showing price parity to show it’s genuine competition and BA is losing business. Anecdotally I think business fares within Europe are cheaper than on competitors, which BA would (probably rightly) say is what customers want more than china and hot meals on a two hour flight.
Oct 6, 2020, 1:31 pm
#1667
Join Date: May 2003
Location: DEL
Programs: Mucci du Miel d'Or
Posts: 2,373
How can it be cost cutting?
I see the argument replayed that BA's modified service is just about cost-cutting, but how can that be? The modified shorthaul service incudes refreshments for Y passengers, in place of BOB. I don't see that any savings from modified J catering could cover the costs of the complementary refreshments offered to everyone in Y.
If so, it would appear that the approach is designed to reduce risk as part of a meaningful response to the situation, which some people (not often heard here) will want. This would be consistent with BA's approach to lounges, where they have tried to respond to the situation better than most.
If so, it would appear that the approach is designed to reduce risk as part of a meaningful response to the situation, which some people (not often heard here) will want. This would be consistent with BA's approach to lounges, where they have tried to respond to the situation better than most.
Oct 7, 2020, 6:22 am
#1668
Suspended
Join Date: Sep 2019
Programs: AA: CK
Posts: 2,230
I see the argument replayed that BA's modified service is just about cost-cutting, but how can that be? The modified shorthaul service incudes refreshments for Y passengers, in place of BOB. I don't see that any savings from modified J catering could cover the costs of the complementary refreshments offered to everyone in Y.
If so, it would appear that the approach is designed to reduce risk as part of a meaningful response to the situation, which some people (not often heard here) will want. This would be consistent with BA's approach to lounges, where they have tried to respond to the situation better than most.
If so, it would appear that the approach is designed to reduce risk as part of a meaningful response to the situation, which some people (not often heard here) will want. This would be consistent with BA's approach to lounges, where they have tried to respond to the situation better than most.
Oct 7, 2020, 9:07 am
#1669
Suspended
Join Date: Jan 2003
Location: London, UK.
Programs: SQ LPPS, A3 *G, BA Silver aiming for Bronze
Posts: 1,506
I see the argument replayed that BA's modified service is just about cost-cutting, but how can that be? The modified shorthaul service incudes refreshments for Y passengers, in place of BOB. I don't see that any savings from modified J catering could cover the costs of the complementary refreshments offered to everyone in Y.
I would have thought on shorthaul the savings on business class catering would have more than made up for the miniture of water and a single biscuit offered in Y. After all the 'enjoy your menu!' box must have a value of about £2.00 as opposed to £3 for the normal meal and that £1 would buy an awful lot of water minatures and biscuits.
Oct 7, 2020, 9:32 am
#1670
Ambassador, British Airways Executive Club, easyJet and Ryanair
Original Poster
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,914
Really?
I would have thought on shorthaul the savings on business class catering would have more than made up for the miniture of water and a single biscuit offered in Y. After all the 'enjoy your menu!' box must have a value of about £2.00 as opposed to £3 for the normal meal and that £1 would buy an awful lot of water minatures and biscuits.
I would have thought on shorthaul the savings on business class catering would have more than made up for the miniture of water and a single biscuit offered in Y. After all the 'enjoy your menu!' box must have a value of about £2.00 as opposed to £3 for the normal meal and that £1 would buy an awful lot of water minatures and biscuits.
Oct 7, 2020, 9:55 am
#1671
Suspended
Join Date: Jul 2020
Posts: 471
I see the argument replayed that BA's modified service is just about cost-cutting, but how can that be? The modified shorthaul service incudes refreshments for Y passengers, in place of BOB. I don't see that any savings from modified J catering could cover the costs of the complementary refreshments offered to everyone in Y.
Keep in mind covid-19 presents new challenges. There may be difficulties with local suppliers that didn't exist before. Regulation is less harmonized than it used to be. BA can just cater all those little bags with bottled water, a cookie, and a pack of chips in London. And the contents of the bag may be sort of the smallest common denominator of what they are allowed to do in every location (despite different health regulations from country to country).
Is my post speculative? Yeah, sure. But covid-19 is very disruptive for BA. BoB might have been profitable for BA pre-covid. It might not be so anymore right now. I think it would be a stretch to draw any conclusions with regards to cost-cutting from the mere observation that BA changed up the F&B offering in ET.
Oct 8, 2020, 3:20 am
#1672
Join Date: Nov 2011
Location: Edinburgh
Programs: BAEC
Posts: 547
Poor pickings in the Flounge today for breakfast. Is this normal these days?
Oct 8, 2020, 3:36 am
#1673
Join Date: Apr 2009
Programs: BA Gold, Hilton Honors Diamond, Mucci de buveur de gin
Posts: 3,060
There was a full cooked English breakfast when I was there a few weeks ago....
Oct 8, 2020, 5:08 am
#1674
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,888
Just due to issues with the kitchen used for GF & CCT - flooding perhaps 
Atm GF and CCT are using the GC kitchen and the GC menu. Hopefully things should return in a day or two.
Atm GF and CCT are using the GC kitchen and the GC menu. Hopefully things should return in a day or two.
Oct 8, 2020, 6:14 am
#1675
Join Date: Dec 2004
Location: Miami Beach FL, Philadelphia PA, and Oxfordshire UK
Programs: BA Gold, AA Executive Platinum, PriorityPass, Global Entry, Marriott Platinum
Posts: 737
Dinner in F, on BA208 from MIA
For a data point for anyone who is interested, this was the offering on last nights BA208 Miami to LHR, in First.
Crew were fine. Nothing stellar but nothing much to criticise them for either.
Yeah, it really wasn’t great. I UUA’d for extra space, but in hindsight I needn’t have bothered, as CW was empty. The flight had about 30 odd pax I would say. First was busy - 7 of 8 seats occupied.
Anyway - onto the food, and the boxes. See below. The beef was like old shoe leather btw.
G&T after takeoff, in the flimsiest plastic cup I have ever used....
The box....
The contents as it appeared....
The contents unpacked....
The hot main....
Breakfast box - yoghurt, fruit, tiny muffin and some other cookie thing....
The hot breakfast sandwich - Turkey & cheese. I didn’t eat it. Too messy.
Any questions, ping me a reply. Cheers!
Crew were fine. Nothing stellar but nothing much to criticise them for either.
Yeah, it really wasn’t great. I UUA’d for extra space, but in hindsight I needn’t have bothered, as CW was empty. The flight had about 30 odd pax I would say. First was busy - 7 of 8 seats occupied.
Anyway - onto the food, and the boxes. See below. The beef was like old shoe leather btw.
G&T after takeoff, in the flimsiest plastic cup I have ever used....
The box....
The contents as it appeared....
The contents unpacked....
The hot main....
Breakfast box - yoghurt, fruit, tiny muffin and some other cookie thing....
The hot breakfast sandwich - Turkey & cheese. I didn’t eat it. Too messy.
Any questions, ping me a reply. Cheers!
Oct 8, 2020, 6:27 am
#1676
Suspended
Join Date: Jan 2003
Location: London, UK.
Programs: SQ LPPS, A3 *G, BA Silver aiming for Bronze
Posts: 1,506
Oct 8, 2020, 6:35 am
#1677
Ambassador, British Airways Executive Club, easyJet and Ryanair
Original Poster
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,914
Oct 8, 2020, 6:42 am
#1678
Join Date: Jul 2014
Location: UK - Hampshire & London
Programs: Mucci de Guardian des Celliers des Grands Crus 1e Classé, plus BAEC.
Posts: 2,731
Oct 8, 2020, 7:07 am
#1679
Join Date: Aug 2005
Location: BKK
Programs: Mucci Chevalier de la Brosse a Cheveux Dore, SK *GfL, BA Gold, WY G, HH DIA, IC Plat Amb., Hertz PC
Posts: 3,691
For a data point for anyone who is interested, this was the offering on last nights BA208 Miami to LHR, in First.
Crew were fine. Nothing stellar but nothing much to criticise them for either.
Yeah, it really wasn’t great. I UUA’d for extra space, but in hindsight I needn’t have bothered, as CW was empty. The flight had about 30 odd pax I would say. First was busy - 7 of 8 seats occupied.
Anyway - onto the food, and the boxes. See below. The beef was like old shoe leather btw.
G&T after takeoff, in the flimsiest plastic cup I have ever used....
The box....
The contents as it appeared....
The contents unpacked....
The hot main....
Breakfast box - yoghurt, fruit, tiny muffin and some other cookie thing....
The hot breakfast sandwich - Turkey & cheese. I didn’t eat it. Too messy.
Any questions, ping me a reply. Cheers!
Crew were fine. Nothing stellar but nothing much to criticise them for either.
Yeah, it really wasn’t great. I UUA’d for extra space, but in hindsight I needn’t have bothered, as CW was empty. The flight had about 30 odd pax I would say. First was busy - 7 of 8 seats occupied.
Anyway - onto the food, and the boxes. See below. The beef was like old shoe leather btw.
G&T after takeoff, in the flimsiest plastic cup I have ever used....
The box....
The contents as it appeared....
The contents unpacked....
The hot main....
Breakfast box - yoghurt, fruit, tiny muffin and some other cookie thing....
The hot breakfast sandwich - Turkey & cheese. I didn’t eat it. Too messy.
Any questions, ping me a reply. Cheers!
Oct 8, 2020, 8:45 am
#1680
Join Date: Jul 2014
Location: UK - Hampshire & London
Programs: Mucci de Guardian des Celliers des Grands Crus 1e Classé, plus BAEC.
Posts: 2,731
ps. I am in no way excusing BA’s terrible F catering.