BA pulling Kiev and St Petersburg routes effective 4 Oct 2019
May 23, 2019, 1:21 pm
#91
Join Date: Jun 2018
Location: Brighton UK
Programs: BAEC-Silver, AMEX-BA Prem' Plus & Standard, Accor Gold, HH-Silver, IHG,IBIS On Business
Posts: 955
So it seems like my call just to see if rebooking rules had been published last Sunday evening which actually resulted in me getting re booked ahead of them publishing them paid off nicely as we secured the AY routing we desired.
Looking forward to trying out the AY business class and flying on an A350-9
Looking forward to trying out the AY business class and flying on an A350-9
May 24, 2019, 12:55 am
#92
Join Date: Jan 2015
Location: North West England
Programs: BA Silver
Posts: 15
Got my flights from KBP-LHR sorted (Not sure the agent did it correctly though) We are now flying via DUS with UIA then onto LHR with BA.
Does anyone know if I will still receive Tier points and avios for the entire journey as it is still on a BA 125 ticket ?
Thanks in advance
Does anyone know if I will still receive Tier points and avios for the entire journey as it is still on a BA 125 ticket ?
Thanks in advance
May 24, 2019, 12:57 am
#93
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,821
Got my flights from KBP-LHR sorted (Not sure the agent did it correctly though) We are now flying via DUS with UIA then onto LHR with BA.
Does anyone know if I will still receive Tier points and avios for the entire journey as it is still on a BA 125 ticket ?
Thanks in advance
Does anyone know if I will still receive Tier points and avios for the entire journey as it is still on a BA 125 ticket ?
Thanks in advance
May 24, 2019, 2:23 am
#95
Join Date: Dec 2009
Location: Flatland
Programs: AA Lifetime Gold 1MM, BA Gold, UA Peon
Posts: 6,111
May 24, 2019, 2:33 am
#96
Join Date: Aug 2018
Posts: 71
Sorted Going out LCY - via MUC and returning via FRA to LCY The LCY is a bit of a bonus as I live in Essex and much easier to get there/ I chose preferred flights and gave them to agent
UGH but just noticed they have not added my partner on the return booking
UGH but just noticed they have not added my partner on the return booking
May 24, 2019, 4:03 pm
#97
Join Date: Apr 2010
Location: Unio Europaea
Programs: BA GGL, AS, Hertz Cirque Présidentielle
Posts: 1,445
For the sake of clarity: refer to that HEL-LED segment as AY, unless you mean the metal used, which is N7. It's indeed operated by Norra (N7), but it has no N7 coding, just like none of any other flights operated by them under the usual wetlease for AY. It's a Finnair service effectively.
It was perhaps OW FFP earningswise a smart move to change already, but as for space availability, there's nothing special with the number of seats available in C, as it's a small Embraer with just a few rows of C. I would've probably myself persuaded to have BA to DME and S7 in Y to LED. A reroute via HEL would've been the other option I'd gone for. The *A options aren't interesting from a FFP perspective.
May 30, 2019, 8:58 am
#98
Join Date: May 2019
Posts: 8
Any more rebooking info on this please?
Hi all,
any further rebooking info on this at all please? SAS would be fine for the return LED-LHR but no flights at all on the outward LHR-LED either on the day I have already booked with BA, nor the previous day. That leaves me what ba.com's own website suggests when searching the route LHR-LED, either via Moscow or Helsinki with BA or Finnair and onward with S7 or Globus but no rebooking guidelines issued yet for those it seems? Am I right?
Thanks so much.
any further rebooking info on this at all please? SAS would be fine for the return LED-LHR but no flights at all on the outward LHR-LED either on the day I have already booked with BA, nor the previous day. That leaves me what ba.com's own website suggests when searching the route LHR-LED, either via Moscow or Helsinki with BA or Finnair and onward with S7 or Globus but no rebooking guidelines issued yet for those it seems? Am I right?
Thanks so much.
May 30, 2019, 9:19 am
#99
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,968
Here is the latest which is dated 24 May
Kiev & St. Petersburg suspension - Customer Guidelines Answer Id 7480 Updated 24/05/2019 10.02 AM (BST)
Summary
For commercial reasons, British Airways has announced the suspension of services between London Heathrow (LHR) and Kiev (KBP) and St. Petersburg (LED) from 4 October 2019. The last date of operation for both Kiev and St. Petersburg will be 3 October 2019.
KBP suspension - Update 1 issued 23 May 2019 at 1815 hours
Advice for British Airways-125 ticketed customers whose BA flight is CANCELLED
Route affected - London (LHR) – Kiev (KBP)
Tickets issued by - 17 May 2019
Ticket travel dates - From 4 October 2019 onwards
Rebooking Allowance on BA - Rebook onto any British Airways operated service between London (LHR) and Kiev (KBP) or v.v. departing on or before 3 October 2019. Rebook into the same class as original or the lowest class available in the same cabin. Alternatively follow all rebooking or refund options from standard customer guidelines
Rebooking Allowance on Lufthansa (LH) - Rebook onto Lufthansa (LH) services between Munich (MUC) or Frankfurt (FRA) and Kiev (KBP) or v.v. as close to the original travel date as possible but not earlier than 4 October 2019.
Rebook into the following booking classes:
Business – P/Z/D/C/J
Economy – K/L/T/S/W/V/Q/H/U/M/B/Y
Then rebook a connecting British Airways operated service between Frankfurt (FRA) or Munich (MUC) and London (LHR) or v.v. Rebook into the same class as original or if not available the lowest class in the same cabin
Must add: OS SK INVOL LH/BA AGREEMENT
Additional Information - Redemptions included
------------------------------------------------------------------------
Origin/Destination/Stopover changes - Yes as per standard customer guidelines
Refunds Allowed - Yes as per standard customer guidelines
Important Information - One involuntary ticket change allowed, this includes any refund which once actioned is not reversible. Do not rebook onto any other carrier unless allowed in the fare rules of the ticket OR until an involuntary rebooking option is published above. Adherence to commercial policies/conditions of carriage guidelines remains entirely the responsibility of the user. BA reserves the right to withdraw guidelines at any time
LED suspension - Update 2 issued on 23 May 2019 at 1650 hours
The following guidelines are available to assist our ticketed customers booked to travel after these dates. Advice for British Airways-125 ticketed customers whose BA flight is CANCELLED
Route affected - London (LHR) – St. Petersburg (LED)
Tickets issued by - 17 May 2019
Ticket travel dates - 4 October 2019 onwards
Rebooking Allowance on BA - Rebook onto any British Airways operated service between London (LHR) and St. Petersburg (LED) or v.v. departing on or before 3 October 2019. Rebook into the same class as original or the lowest class available in the same cabin.
Alternatively follow all rebooking or refund options from standard customer guidelines
OPTION 1
Rebooking Allowance on Lufthansa (LH) - Rebook onto Lufthansa (LH) servicesbetween Munich (MUC) or Frankfurt (FRA) and St. Petersburg (LED) or v.v. as close to the original travel date as possible but not earlier than 4 October 2019. Rebook into the following booking classes:
Business – P/Z/D/C/J
Economy – K/L/T/S/W/V/Q/H/U/M/B/Y
Then rebook a connecting British Airways operated service between Frankfurt (FRA) or Munich (MUC) and London (LHR) or v.v. Rebook into the same class as original or if not available the lowest class in the same cabin
Must add: OS LH INVOL LH/BA AGREEMENT
Additional Information - Redemptions included
OPTION 2
Rebooking Allowance on SAS (SK) - Rebook onto SAS (SK) services between Stockholm (ARN) or Copenhagen (CPH) and St. Petersburg (LED) or v.v. as close to the original travel date as possible but not earlier than 4 October 2019. Must rebook into the following booking classes:
Business – C/D/Z/I
Economy – E/M/H/Q/V/W/U/K/L/T/O/G/X/N
Then rebook a connecting British Airways operated service between Stockholm (ARN) or Copenhagen (CPH) and London (LON) or v.v. Rebook into the same class as original or if not available the lowest class in the same cabin. If a connecting British Airways service is not available you may rebook a SAS (SK)operated service between Stockholm (ARN) or Copenhagen (CPH) and London (LON) or v.v. using the boking classes above
Must add: OS SK INVOL SK/BA AGREEMENT
Additional Information - Redemptions included
------------------------------------------------------------------------
Origin/Destination/Stopover changes - Yes as per standard customer guidelines
Refunds Allowed - Yes as per standard customer guidelines
Important Information - One involuntary ticket change allowed, this includes any refund which once actioned is not reversible. Do not rebook onto any other carrier unless allowed in the fare rules of the ticket OR until an involuntary rebooking option is published above. Adherence to commercial policies/conditions of carriage guidelines remains entirely the responsibility of the user. BA reserves the right to withdraw guidelines at any time.
Summary
For commercial reasons, British Airways has announced the suspension of services between London Heathrow (LHR) and Kiev (KBP) and St. Petersburg (LED) from 4 October 2019. The last date of operation for both Kiev and St. Petersburg will be 3 October 2019.
KBP suspension - Update 1 issued 23 May 2019 at 1815 hours
Advice for British Airways-125 ticketed customers whose BA flight is CANCELLED
Route affected - London (LHR) – Kiev (KBP)
Tickets issued by - 17 May 2019
Ticket travel dates - From 4 October 2019 onwards
Rebooking Allowance on BA - Rebook onto any British Airways operated service between London (LHR) and Kiev (KBP) or v.v. departing on or before 3 October 2019. Rebook into the same class as original or the lowest class available in the same cabin. Alternatively follow all rebooking or refund options from standard customer guidelines
Rebooking Allowance on Lufthansa (LH) - Rebook onto Lufthansa (LH) services between Munich (MUC) or Frankfurt (FRA) and Kiev (KBP) or v.v. as close to the original travel date as possible but not earlier than 4 October 2019.
Rebook into the following booking classes:
Business – P/Z/D/C/J
Economy – K/L/T/S/W/V/Q/H/U/M/B/Y
Then rebook a connecting British Airways operated service between Frankfurt (FRA) or Munich (MUC) and London (LHR) or v.v. Rebook into the same class as original or if not available the lowest class in the same cabin
Must add: OS SK INVOL LH/BA AGREEMENT
Additional Information - Redemptions included
------------------------------------------------------------------------
Origin/Destination/Stopover changes - Yes as per standard customer guidelines
Refunds Allowed - Yes as per standard customer guidelines
Important Information - One involuntary ticket change allowed, this includes any refund which once actioned is not reversible. Do not rebook onto any other carrier unless allowed in the fare rules of the ticket OR until an involuntary rebooking option is published above. Adherence to commercial policies/conditions of carriage guidelines remains entirely the responsibility of the user. BA reserves the right to withdraw guidelines at any time
LED suspension - Update 2 issued on 23 May 2019 at 1650 hours
The following guidelines are available to assist our ticketed customers booked to travel after these dates. Advice for British Airways-125 ticketed customers whose BA flight is CANCELLED
Route affected - London (LHR) – St. Petersburg (LED)
Tickets issued by - 17 May 2019
Ticket travel dates - 4 October 2019 onwards
Rebooking Allowance on BA - Rebook onto any British Airways operated service between London (LHR) and St. Petersburg (LED) or v.v. departing on or before 3 October 2019. Rebook into the same class as original or the lowest class available in the same cabin.
Alternatively follow all rebooking or refund options from standard customer guidelines
OPTION 1
Rebooking Allowance on Lufthansa (LH) - Rebook onto Lufthansa (LH) servicesbetween Munich (MUC) or Frankfurt (FRA) and St. Petersburg (LED) or v.v. as close to the original travel date as possible but not earlier than 4 October 2019. Rebook into the following booking classes:
Business – P/Z/D/C/J
Economy – K/L/T/S/W/V/Q/H/U/M/B/Y
Then rebook a connecting British Airways operated service between Frankfurt (FRA) or Munich (MUC) and London (LHR) or v.v. Rebook into the same class as original or if not available the lowest class in the same cabin
Must add: OS LH INVOL LH/BA AGREEMENT
Additional Information - Redemptions included
OPTION 2
Rebooking Allowance on SAS (SK) - Rebook onto SAS (SK) services between Stockholm (ARN) or Copenhagen (CPH) and St. Petersburg (LED) or v.v. as close to the original travel date as possible but not earlier than 4 October 2019. Must rebook into the following booking classes:
Business – C/D/Z/I
Economy – E/M/H/Q/V/W/U/K/L/T/O/G/X/N
Then rebook a connecting British Airways operated service between Stockholm (ARN) or Copenhagen (CPH) and London (LON) or v.v. Rebook into the same class as original or if not available the lowest class in the same cabin. If a connecting British Airways service is not available you may rebook a SAS (SK)operated service between Stockholm (ARN) or Copenhagen (CPH) and London (LON) or v.v. using the boking classes above
Must add: OS SK INVOL SK/BA AGREEMENT
Additional Information - Redemptions included
------------------------------------------------------------------------
Origin/Destination/Stopover changes - Yes as per standard customer guidelines
Refunds Allowed - Yes as per standard customer guidelines
Important Information - One involuntary ticket change allowed, this includes any refund which once actioned is not reversible. Do not rebook onto any other carrier unless allowed in the fare rules of the ticket OR until an involuntary rebooking option is published above. Adherence to commercial policies/conditions of carriage guidelines remains entirely the responsibility of the user. BA reserves the right to withdraw guidelines at any time.
May 30, 2019, 11:20 pm
#100
Join Date: Apr 2017
Posts: 516
Is it normal for BA to up its pricing on a route such as LED when a decision like this has been made? Myself and my colleague have seen prices roughly double what we’re used to on the flights we need between now and October.
The cynic in me would put this down to BA no longer being interested in being competitive on the route and just wanting to get what they can out of the regular business travellers between now and them ceasing to operate it?
The cynic in me would put this down to BA no longer being interested in being competitive on the route and just wanting to get what they can out of the regular business travellers between now and them ceasing to operate it?
May 31, 2019, 6:39 am
#103
Join Date: Mar 2018
Posts: 608
Called in about my KBP booking. Agent initially pushed for refund when I didn't want to move my flights pre Oct 4, finally got rebooked to LH MUC-KBP-FRA.
Didn't occur to me during call that LH charges for seat selection (I'm BAEC Silver, so would have been free on BA flight), it's hand baggage allowance is considerably smaller than BA's and I won't have lounge access in KBP (nor in MUC, but irrelevant due to shortish connection) as I hold no status with *A. Is it worth giving BA another call and ask at least seat selection fees to be reimbursed?
Didn't occur to me during call that LH charges for seat selection (I'm BAEC Silver, so would have been free on BA flight), it's hand baggage allowance is considerably smaller than BA's and I won't have lounge access in KBP (nor in MUC, but irrelevant due to shortish connection) as I hold no status with *A. Is it worth giving BA another call and ask at least seat selection fees to be reimbursed?
May 31, 2019, 6:53 am
#104
Join Date: Mar 2009
Location: JAX
Programs: Ex-BA/AA/CP/LY staff, BA Executive Club Blue, IHG Diamond, Marriott Silver, Chick-fil-A Red
Posts: 3,588
Is it normal for BA to up its pricing on a route such as LED when a decision like this has been made? Myself and my colleague have seen prices roughly double what we’re used to on the flights we need between now and October.
The cynic in me would put this down to BA no longer being interested in being competitive on the route and just wanting to get what they can out of the regular business travellers between now and them ceasing to operate it?
The cynic in me would put this down to BA no longer being interested in being competitive on the route and just wanting to get what they can out of the regular business travellers between now and them ceasing to operate it?
Availability on the other hand, that may be different, either due to demand, or manipulation. Can't tell, but it would be odd for BA to add lower price points, but then restrict availability.