BA in the media 2019
Sep 7, 2019, 6:28 pm
#166
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Sep 8, 2019, 1:19 am
#167
Join Date: Jun 2016
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Troubled BA is world’s 55th favourite airline
See: https://www.thetimes.co.uk/article/b...c103341c13fddf
So more bad press and yet I had one of my best flights on BA only yesterday..............
So more bad press and yet I had one of my best flights on BA only yesterday..............
Sep 8, 2019, 1:27 am
#168
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Can you add a summary for the readers as per the FT rules
Sep 8, 2019, 1:32 am
#169
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I got 25 minutes into the channel 5 documentary and had to turn it off, Alex Cruz going on about how magnificent everything is, how BoB was a out choice not cost cutting was just too much.
I still have decent flights with BA on LH but its dependent on aircraft and crew, Qatar and AA are consistently better on my experience in business in the last year and for SH, unless I'm in CE (which can be great or dismal) there's no difference between BA and EZY, KLM, SAS etc.
My experience is the BA product has got worse over the last 5 years and then there's IT and all the peripheral stuff. Yes, fares have got cheaper but they are still, in my experience not the cheapest.
I still have decent flights with BA on LH but its dependent on aircraft and crew, Qatar and AA are consistently better on my experience in business in the last year and for SH, unless I'm in CE (which can be great or dismal) there's no difference between BA and EZY, KLM, SAS etc.
My experience is the BA product has got worse over the last 5 years and then there's IT and all the peripheral stuff. Yes, fares have got cheaper but they are still, in my experience not the cheapest.
Sep 8, 2019, 2:20 am
#170
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I flew LH J last week LAS-AMS on a new KLM 789. Both hard and soft products were surprisingly excellent and certainly blows BA's LAS services out of the water. KLM?
The demise of BA has been a wilful act of self destruction by BA management.
The demise of BA has been a wilful act of self destruction by BA management.
Sep 8, 2019, 2:46 am
#171
Join Date: Jan 2019
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Posts: 956
In my honest opinion. It’s been a tough few years for BA (operationally), but they have made the experience better but it’s watered down by things like IT failures and strikes. Once they get that sorted out and the club suite and new cabins begin to become more available on the long haul routes as well as new planes coming in, you’ll then be surprised at what people begin to say. Half the hate for BA is media driven. The truth is when you take a BA flight today 95% of the time you’ll have at least a decent flight.
Sep 8, 2019, 5:17 am
#172
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i'd love to know whether they actually believe their lies, or whether they just think they need to spout guff for the cameras ?
i made it to the end - probably shouldn't have bothered.
Sep 10, 2019, 4:37 am
#173
Join Date: May 2016
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CityAM piece, suggesting Sr Cruz is to blame for the current strike.
https://www.cityam.com/cruz-control-...itish-airways/
https://www.cityam.com/cruz-control-...itish-airways/
Sep 10, 2019, 4:45 am
#174
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CityAM piece, suggesting Sr Cruz is to blame for the current strike.
https://www.cityam.com/cruz-control-...itish-airways/
https://www.cityam.com/cruz-control-...itish-airways/
To be fair, the linked coverage is a little more nuanced and it s a relatively fair article highlighting the need to compete against higher end carriers on LH and budget airlines on SH, and Cruz's need to balance the competing interests. I certainly wouldn't say that the article apportions blame, but highlights the chain of events which as it points out were in part necessary.
Sep 10, 2019, 5:20 am
#175
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To be fair, the linked coverage is a little more nuanced and it s a relatively fair article highlighting the need to compete against higher end carriers on LH and budget airlines on SH, and Cruz's need to balance the competing interests. I certainly wouldn't say that the article apportions blame, but highlights the chain of events which as it points out were in part necessary.
Why CEO Alex Cruz is to blame for the #BritishAirways strikes
Sep 11, 2019, 3:56 am
#176
Join Date: Sep 2015
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https://amp.ft.com/content/f866c0f4-...4-b5ded7a7fe3f
Pilots’ strike points to deeper British Airways malaise
A very good and objective article regarding BA pilots. Pretty much says that pilots are fed up with how BA is dealing with the whole situation of cuts the last few years. The comments below are even more intetesting...
Pilots’ strike points to deeper British Airways malaise
A very good and objective article regarding BA pilots. Pretty much says that pilots are fed up with how BA is dealing with the whole situation of cuts the last few years. The comments below are even more intetesting...
Sep 11, 2019, 4:02 am
#177
Join Date: Jul 2002
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The quality of service customers want from the pilots is safe and punctual flight operations. The rest is someone else’s responsibility (i.e. cabin crew, catering contractors). I know the Captain is in overall charge, but this seems to me like that individual trying to jump on every bandwagon going to justify his claims.
Sep 11, 2019, 10:40 am
#178
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Sep 11, 2019, 12:07 pm
#179
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Sep 11, 2019, 1:20 pm
#180
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Basically, it says that despite the high salaries pilots deserve a raise as they agreed to a cut in 2009; that it does not matter that other staff, who also suffered a cut back then, agreed to the generous pay offer. The article also says that 'Like the passengers, the pilots are also exercised by small reductions in their comforts. The hotels they had to stay in between flights were now of poorer quality and in less convenient, often noisier, places. Pilots needed a good night’s sleep, the official said.' So, not at all about the removal of free food and drinks or densification of cabins as some posters insinuated in various threads. A fairly balanced opinion piece, admitting that BA did well to survive but saying that it'd be good if BA at least showed the willingness to talk about profit-sharing. The author also referenced this article...
https://www.dailymail.co.uk/news/art...want-more.html
https://www.dailymail.co.uk/news/art...want-more.html