alex67500

I've had a few recently, some good, some not so good (the exact difference in fare). The better ones usually 4-6 weeks out though, not so much last minute, but I'm a single data point on that.

mjh0

Yes. Had this at the weekend. First time it used the new design and failed.

Forced the App to the old design by going in through the app version of Manage My Booking, and got the same price as the App-up offered, and payment worked.

Also, don't know if this is of any relevance, also had an App-up offered on a BOS-LHR section of a BOS-LHR-MAN itinerary, so it seems this can cope with multi-segment trips.

SHT88T

corporate-wage-slave

Very interesting. What was the original fare class for LHR to MAN?

mjh0

All ticketed in Economy, BOS-LHR B, LHR-MAN H. Only appeared at T-24.

Didn't take the offer to go into PE, given I had a decent-ish aisle in Y, and the only open seats in W were the dreaded middle seats.

SHT88T

Sat in 1A and the app is still offering an upgrade. I was hoping to get the bosses seat with a forward view. It wasn’t to be though.

Dicksbits

Considering I've seen them run out of choices in row 2 in CE, especially on rtn LGW flights, BA must be chancing its arm here or confident in these instances it has enough catering for any pax that bought it at the last moment in the lounge.

TownCar

I've got a quick NCL-LHR hop starting tomorrow with a night in London - was offered an AppUp when I went to check in and decided to take it.

After entering payment details, it failed and asked me to contact BA to confirm what happened.

When I sign into the old MMB, the offer is still there and I just get a page titled "ERROR", with "Sorry, there seems to be a technical problem. Please try again in a few minutes, and please contact us if it still doesn't work."

I've contacted the Gold Line and they haven't a clue - they can see the offer if they access my booking but can't explain why it's not working and their only advice was to keep trying!

Any ideas? The upgrade would be nice on what is a fairly leisurely work trip and I'm scrounging for tier points before year end, with no more BA travel booked.

SHT88T

Try logging into MMB via ba.com. I’ve got around this a few times by checking for the upgrade outside of the app.

TownCar

Sorry, that's what I meant above - going into old MMB (on ba.com) gives me the ERROR page. It still is, nearly an hour later.

Gold line's advice was simply to ask at the airport tomorrow! Shouldn't they be making up for the useless IT by rebooking it for me and taking payment? They acknowledged the offer exists and is being shown to me...

alex67500

Try from a "clean" browser -- incognito mode seems to work. BA.com seems to stumble a lot on old cookie information there. Technically the website is an architectural nightmare, as if they used the 14-week work experience kid to write down the technical specs. For example, you can't open multiple bookings at the same time in new windows -- they'll all end up being the last one you clicked on -- which is really potty poor...

TownCar

From reading the other thread I think I may have confused an "AppUp" with a POUG - but either way I have finally succeeded.

Tried it first thing this morning again, still no joy. Rang the Gold line again, just on the off-chance they were more helpful than yesterday. They were, and the helpful operator explained it was a bug at the moment and they couldn't remove the offer once it had been displayed, she checked my flight and confirmed there was no longer availability.

Hung up and reluctantly started the check-in process on ba.com for my economy seats. First screen of the check-in was inviting me AGAIN to upgrade to CE. I said yes to everything to see what would happen, and unlike the upgrade link in MMB, it took me through some details, payment options, then it worked! Less than five minutes after the Gold line explicitly said there's no upgrade availability left on my flights! Got boarding passes issued and all confirmed. But what a joke ba.com is, and the app.

Relieved to have got some good value tier points (it was a dirt cheap fare in the first place, and the upgrade only £49) that I need this year, and also get fed, avoiding the need to rush to find something when I arrive late tonight.

alex67500

Actually I'm not being very clear either, but whenever the app offers an upgrade, MMB usually shows the same at the same price so I struggle to make a difference. Also, in my maybe 10 attempts, I can't remember a time where it worked in the app, I've always had to go to the website, and preferably from a clean cookie-slate.

Colawarsveteran

Each direction is currently still regularly available for £79. I have taken the offer a number of times in 2024 so far. Offer was presented 27 Feb 2024 to me.