Dec 13, 2016, 11:12 pm
Last edit by: NWIFlyer
Routes to/from LGW*/LCY/STN are NOT affected. Only flights to/from LHR* are potentially affected. If you think you may be affected, post 2714 (click here) may be helpful.
*The LGW-JFK flight has seen a lot of cancellations for the current strike period.
Current strike period:
Next announced strike period:
Previous strike periods:
Routes affected:
As a possible indication, for the fifth strike period BA announced the following cancellations:
http://www.flyertalk.com/forum/27910044-post2131.html as well as flights to and from Doha on all affected days (17 - 20 February).
Mixed fleet routes are listed here, though note that other (non Mixed Fleet) flights from Heathrow are also being cancelled.
Note for context in terms of how many routes might actually be affected: there are about 4000 members of MF (of which ~2,700 are Unite members and therefore eligible to take industrial action) and 15,000 total cabin crew
Background Details from BA:
Strike 19th July-1st August
2nd August-16th August
Background Details from Unite:
http://www.unitetheunion.org/news/br...ty-pay-levels/
http://www.unitetheunion.org/news/br...refuses-talks/
Latest negotiating position:
Talks at ACAS in June appear to have failed, with a further two week strike commencing 1st July announced on 16th June.
Key upcoming dates:
Ballot results for industrial action:
*The LGW-JFK flight has seen a lot of cancellations for the current strike period.
Current strike period:
- None
Next announced strike period:
Previous strike periods:
- 25th December 2016 from 00:01 for 48 hours. (Strike action was suspended following ACAS discussions and revised offer.)
- 10th & 11th January 2017
- 19th January 2017 for 72 hours until 21st January
- 5th-7th & 9th-11th February 2017
- 17th-20th February 2017
- 22nd-25th February 2017
- 3rd-9th March 2017
- 16th-19th June 2017 (suspended pending further ACAS talks)
- 1st-16th July 2017
- 19th July-1st August 2017
- 2nd-15th August 2017
- 16th-30th August 2017
Routes affected:
As a possible indication, for the fifth strike period BA announced the following cancellations:
http://www.flyertalk.com/forum/27910044-post2131.html as well as flights to and from Doha on all affected days (17 - 20 February).
Mixed fleet routes are listed here, though note that other (non Mixed Fleet) flights from Heathrow are also being cancelled.
Note for context in terms of how many routes might actually be affected: there are about 4000 members of MF (of which ~2,700 are Unite members and therefore eligible to take industrial action) and 15,000 total cabin crew
Background Details from BA:
Strike 19th July-1st August
2nd August-16th August
Background Details from Unite:
http://www.unitetheunion.org/news/br...ty-pay-levels/
http://www.unitetheunion.org/news/br...refuses-talks/
Latest negotiating position:
Talks at ACAS in June appear to have failed, with a further two week strike commencing 1st July announced on 16th June.
Key upcoming dates:
- Latest negotiated position (@ 23rd Oct 2017) between BA & Unite to be balloted. Rumoured that the union is recommending acceptance.
Ballot results for industrial action:
- First ballot, November 2016: Yes 79.5%, No 20.5%
- Second ballot, December 2016: Yes 70%, No 30%
- Third ballot, March 2017: Yes 56%, No 44%, turnout 72%
BA 'Mixed Fleet' cabin crew dispute [agreement reached]
Jul 23, 2017, 1:46 pm
#3181
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Jul 23, 2017, 2:18 pm
#3182
FlyerTalk Evangelist
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So how do you run an airline without staff, you cannot change them overnight and any new employees soon become despondent?
The only way that BA can regain the trust of its customers and staff is to listen to what they say and stop putting profit above customer satisfaction.
The only way that BA can regain the trust of its customers and staff is to listen to what they say and stop putting profit above customer satisfaction.
Jul 23, 2017, 2:19 pm
#3183
Suspended
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So how do you run an airline without staff, you cannot change them overnight and any new employees soon become despondent?
The only way that BA can regain the trust of its customers and staff is to listen to what they say and stop putting profit above customer satisfaction.
The only way that BA can regain the trust of its customers and staff is to listen to what they say and stop putting profit above customer satisfaction.
I tend to agree. This strike, merit aside is doing serious damage not only to morale but also productivity.
Jul 23, 2017, 2:19 pm
#3184
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,990
So how do you run an airline without staff, you cannot change them overnight and any new employees soon become despondent?
The only way that BA can regain the trust of its customers and staff is to listen to what they say and stop putting profit above customer satisfaction.
The only way that BA can regain the trust of its customers and staff is to listen to what they say and stop putting profit above customer satisfaction.
Jul 23, 2017, 2:25 pm
#3185
Suspended
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They already changed tack while earning huge profits because they say the threats they face are so huge. If those threats are so huge and being competitive so critical, I'd suggest antagonising your entire workforce to the cost of productivity, in a customer service industry, isn't actually that smart.
Jul 23, 2017, 2:29 pm
#3186
Ambassador, British Airways; FlyerTalk Posting Legend
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Because they are decent human beings and not sociopaths? Profit is no excuse for treating your staff in this way and it's very sad anyone would think so. How much does the CEO earn?
They already changed tack while earning huge profits because they say the threats they face are so huge. If those threats are so huge and being competitive so critical, I'd suggest antagonising your entire workforce isn't actually that smart.
They already changed tack while earning huge profits because they say the threats they face are so huge. If those threats are so huge and being competitive so critical, I'd suggest antagonising your entire workforce isn't actually that smart.
How is what BA doing not working for them atm? CIHY's point was that BA must stop putting profit over customer satisfaction. If customer satisfaction is indeed suffering where is the evidence to be seen in terms of drops in numbers or yields?
Jul 23, 2017, 2:36 pm
#3189
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Location: Dundee
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Why did they change, despite year on year growth?
Jul 23, 2017, 2:38 pm
#3190
Ambassador, British Airways; FlyerTalk Posting Legend
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I don't recognise a suggestion that BA was comparable to FR, and what change of heart is this you mention has now happened?
Jul 23, 2017, 2:51 pm
#3191
Join Date: Jan 2016
Location: LHR/ATH
Programs: Amex Platinum, LH SEN (Gold), BA Bronze
Posts: 4,489
I have no idead what the BA CEO earns and I would imagine neither do most of the passengers.
How is what BA doing not working for them atm? CIHY's point was that BA must stop putting profit over customer satisfaction. If customer satisfaction is indeed suffering where is the evidence to be seen in terms of drops in numbers or yields?
How is what BA doing not working for them atm? CIHY's point was that BA must stop putting profit over customer satisfaction. If customer satisfaction is indeed suffering where is the evidence to be seen in terms of drops in numbers or yields?
Jul 23, 2017, 3:43 pm
#3192
Join Date: Oct 2009
Location: Dundee
Programs: BA Plastic. HH Diamond. Speedwell Bar Lifetime Platinum.
Posts: 1,426
There wasn't a direct comparison.
The removal of the so called complementary catering is a FR type action though.
https://www.theguardian.com/business...r-profits-rise
The removal of the so called complementary catering is a FR type action though.
https://www.theguardian.com/business...r-profits-rise
Jul 23, 2017, 3:59 pm
#3194
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It's horrible and I don't like it but it's by no means exclusive to BA.
Jul 23, 2017, 4:00 pm
#3195
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what's this then? "You probably could change BA for Ryanair"