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Buy on board: Implemented on BA short haul - opinions on the concept

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Old Sep 29, 2016, 2:55 am
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Last edit by: Aus_Mal
This thread is for opinions on the concept of Buy on Board, concerned with the rights or wrongs of the decision to introduce it.

An information thread exists for your questions, particularly if they are on factual matters, here:
Buy on board: Information guide for BA shorthaul economy services

There is a separate thread for experiences, anecdotes, reactions and related comments, which is to be found here:
Buy on board: Experiences and reactions from BA's shorthaul economy services

Useful sub-links
chongcao posted a comparison of other oneworld airlines' BOB prices

Not happy about these changes?
If you have an existing booking, you may be able to complain and get 1000 Avios or cancel for free until 28 days before departure. BA's complaint form.

However, in November 2016, phone calls to BA indicated that "no refunds would be given as food & drinks were complimentary and not part of the T&C."
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Buy on board: Implemented on BA short haul - opinions on the concept

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Old Jan 2, 2017, 1:39 pm
  #2356  
 
Join Date: Jan 2016
Location: LHR/ATH
Programs: Amex Platinum, LH SEN (Gold), BA Bronze
Posts: 4,489
Originally Posted by miamiflyer8
+1,

Flight attendant physically dragged my earphones off my head during taxi.
Originally Posted by Aus_Mal
I wonder how many people will go for the champagne option!

Heidsieck & Co. Monopole, Blue Top, Brut - 375ml £16.00 / 2025 Avios
Really? Shame you cant bring your own due to liquid restrictions!
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Old Jan 2, 2017, 1:57 pm
  #2357  
 
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Originally Posted by Aus_Mal
I wonder how many people will go for the champagne option!

Heidsieck & Co. Monopole, Blue Top, Brut - 375ml £16.00 / 2025 Avios
Probably not that many people who've ever consumed it, though I guess it has some fans somewhere.

Do airlines have to pay duty on alcohol sold onboard?
Oaxaca is offline  
Old Jan 2, 2017, 3:27 pm
  #2358  
 
Join Date: May 2005
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Originally Posted by Aus_Mal
I wonder how many people will go for the champagne option!

Heidsieck & Co. Monopole, Blue Top, Brut - 375ml £16.00 / 2025 Avios
The Prosecco is a much better option, in my opinion. I am glad to see it on the menu. The choice of the champagne is very strange (and bad).
Andriyko is offline  
Old Jan 2, 2017, 3:56 pm
  #2359  
 
Join Date: Mar 2009
Programs: BAEC Gold; Le Club Accorhotels Plat; Marriott Gold
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Interesting move taken at a time when other legacy carrier (Delta) is considering bringing free meals back....
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Old Jan 2, 2017, 4:04 pm
  #2360  
 
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Originally Posted by ahmetdouas

What Alex Cruz did is remove my band 4 meal completely without reducing my ticket cost. Basically he wants to have his MY cake and eat it!
I corrected this for you!

Highlight is mine!
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Old Jan 2, 2017, 4:17 pm
  #2361  
 
Join Date: Apr 2015
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Bit strange BA are opting to complicate things by selling a different champagne in Y to the one served in CE. Let's hope this isn't the return of Blue Top to CE.
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Old Jan 2, 2017, 5:03 pm
  #2362  
 
Join Date: Jan 2016
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Originally Posted by lost_in_translation
Bit strange BA are opting to complicate things by selling a different champagne in Y to the one served in CE. Let's hope this isn't the return of Blue Top to CE.
What do they currently give in CE?
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Old Jan 2, 2017, 5:07 pm
  #2363  
 
Join Date: Feb 2006
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Originally Posted by lost_in_translation
Bit strange BA are opting to complicate things by selling a different champagne in Y to the one served in CE. Let's hope this isn't the return of Blue Top to CE.
There are a lot of different products on BoB compared to now. The coke, for example, is 330ml, whereas it's currently 150ml. Given that there are now going to be two completely separate products and cabins, it makes sense to properly separate the bars. Otherwise a thirsty CE cabin might drink all the BoB champagne thus reducing potential sales and profit from BA. We wouldn't want that now would we? Hopefully the crew at least will be empowered to sell CE pax the Y champers once the limited CE stock has run dry by row 2.
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Old Jan 2, 2017, 5:44 pm
  #2364  
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Originally Posted by shefgab
There are a lot of different products on BoB compared to now. The coke, for example, is 330ml, whereas it's currently 150ml. Given that there are now going to be two completely separate products and cabins, it makes sense to properly separate the bars. Otherwise a thirsty CE cabin might drink all the BoB champagne thus reducing potential sales and profit from BA. We wouldn't want that now would we? Hopefully the crew at least will be empowered to sell CE pax the Y champers once the limited CE stock has run dry by row 2.
Yes, quite interesting -- We're out of your drink of choice or meal of choice, would you like to buy something off the ET BOB menu?
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Old Jan 3, 2017, 1:34 am
  #2365  
 
Join Date: Jan 2016
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Posts: 4,489
Originally Posted by elitetraveler
Yes, quite interesting -- We're out of your drink of choice or meal of choice, would you like to buy something off the ET BOB menu?
I would assume if the champers in CE ran out they would give the Y BOB champers free of charge no?

I will definitely be asking for Champers on my next CE flight so they better have some left as I will be sitting in the back of CE (no 1A for les bleus)
and not dare try to charge me for it from the BOB stock!
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Old Jan 3, 2017, 1:57 am
  #2366  
 
Join Date: Jan 2007
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Originally Posted by ahmetdouas
I would assume if the champers in CE ran out they would give the Y BOB champers free of charge no?
Good luck with that assumption.
A P Yu is offline  
Old Jan 3, 2017, 2:16 am
  #2367  
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
 
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Originally Posted by ahmetdouas
I would assume if the champers in CE ran out they would give the Y BOB champers free of charge no?
Nope, BA crew on this forum have been very explicit: the BoB trolley is for sales only, nobody gets anything free neither CE nor service recovery etc.
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Old Jan 3, 2017, 2:18 am
  #2368  
 
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Is today the first day of BOB; can we have live updates?

Oh no wifi quite yet
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Old Jan 3, 2017, 2:20 am
  #2369  
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
 
Join Date: Jun 2008
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Originally Posted by allturnleft
Is today the first day of BOB; can we have live updates?

Oh no wifi quite yet
no 11/1
orbitmic is offline  
Old Jan 3, 2017, 2:58 am
  #2370  
 
Join Date: Apr 2015
Programs: Some
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Originally Posted by ahmetdouas
What do they currently give in CE?
Castlenau - https://www.thedrinkshop.com/item/68...rut-reserve-nv

Nothing special but I think it's actually not that bad (I prefer it to the Henriot Brut which they now serve in GF/CW, that to me is borderline undrinkable although the Rose is a little better).
lost_in_translation is offline  


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