Last edit by: Prospero
Same Day Change (SDC) is known as Free Change on the Day (FCOD) within BA. It is available on Plus and CE revenue tickets, single and return, so long as they are not complicated. It is not available on Avios tickets, redemption tickets issued to other frequent flyer schemes, to open jaw tickets, on carriage (tickets with connections) or any other sort of complexity. Also previously changing a ticket with SDC (FCOD) may make it ineligible for SDC, for example if it now becomes open jaw.
You can change the ticket online, via the Contact Centre or at the airport, but see the thread for details and experiences. You can change only after local midnight - up to one hour before departure - for the leg concerned, and only on to another flight on the same route, you can't switch arrival or departure airport at all. If you want to switch a LHR-NCE to LGW-NCE you would have to pay the fare difference and change fee, though in that example it wouldn't necessarily be a huge cost. If there is bad weather or operational problems BA may allow SDC/FCOD anyway, and that does allow a change to airports.
You can change the ticket online, via the Contact Centre or at the airport, but see the thread for details and experiences. You can change only after local midnight - up to one hour before departure - for the leg concerned, and only on to another flight on the same route, you can't switch arrival or departure airport at all. If you want to switch a LHR-NCE to LGW-NCE you would have to pay the fare difference and change fee, though in that example it wouldn't necessarily be a huge cost. If there is bad weather or operational problems BA may allow SDC/FCOD anyway, and that does allow a change to airports.
FAQ: Same Day Changes (SDC) and Free Change on the Day (FCOD) on BA tickets
#676
Join Date: Aug 2019
Programs: BA Exec Gold
Posts: 392
It states in the guide above, dated 2019, that open jaw tickets are not possible to change with the SDC feature.
I'd just like to check if anyone can still confirm that to be the case.
My ticket fulfills all other stipulations and is a simple CE LHR/BHD///MAN/LHR
Many thanks
I'd just like to check if anyone can still confirm that to be the case.
My ticket fulfills all other stipulations and is a simple CE LHR/BHD///MAN/LHR
Many thanks
#677
Join Date: Aug 2014
Posts: 2,667
It states in the guide above, dated 2019, that open jaw tickets are not possible to change with the SDC feature.
I'd just like to check if anyone can still confirm that to be the case.
My ticket fulfills all other stipulations and is a simple CE LHR/BHD///MAN/LHR
Many thanks
I'd just like to check if anyone can still confirm that to be the case.
My ticket fulfills all other stipulations and is a simple CE LHR/BHD///MAN/LHR
Many thanks
#678
Join Date: Mar 2011
Location: New York, NY
Programs: AA ExPl, DL PM, UA Silver, Hyatt Globalist, Marriott Titanium, probably some others
Posts: 4,138
I'm on an AA RTW ticket that's *technically* a roundtrip, since it starts and ends in OSL. The first leg is OSL-LHR-JFK - would OSL-LHR be eligible in CE for FCOD?
#679
Ambassador, British Airways Executive Club
Join Date: Feb 2008
Location: UK
Posts: 10,220
Unfortunately not as it only applies to simple Plus and CE tickets and any on carriage (connections) are excluded. See the Wiki for more details.
#680
Join Date: Aug 2023
Posts: 4
SDC for BA Holidays
Hi all,
I saw on another forum that same day flight changes were possible on some BAH bookings. I had to speak to the duty office today, and asked if it would be possible and they told me no. My flight out was fare class Q, which I know is low. The flight back is H. Does anyone know why they said I cant do a SDC? Ive seen on their trade support site that the fare basis needs to be V2 or higher - but unsure how to check mine. Cant make any changes online - just says to call them if I want to make a change.
Any advice on how to check if I am eligible, or why Im not would be much appreciated!
Thanks
I saw on another forum that same day flight changes were possible on some BAH bookings. I had to speak to the duty office today, and asked if it would be possible and they told me no. My flight out was fare class Q, which I know is low. The flight back is H. Does anyone know why they said I cant do a SDC? Ive seen on their trade support site that the fare basis needs to be V2 or higher - but unsure how to check mine. Cant make any changes online - just says to call them if I want to make a change.
Any advice on how to check if I am eligible, or why Im not would be much appreciated!
Thanks
#682
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 64,251
I agree, and if you look at the history behind FCOD - and the way it was introduced after investigation of easyJet's ticketing - there would no marketing reason for FCOD to apply to BAH bookings. Plus ticket have a particular marketing proposition, sliced between Basic and Club, whereas BAH is just a package.
#683
Join Date: Dec 2004
Location: Kyiv, Ukraine, & London, UK
Programs: BA Gold; HH Gold; M&M; PS Classic; VV Silver (deceased); BD Silver (deceased).
Posts: 3,604
Look at the endorsements line of your e-ticket receipt and if it includes /-v2 or /-v3 then it should be eligible for SDC, providing it meets the other criteria, ie a simple domestic or shorthaul single or return.
#684
Join Date: Aug 2023
Posts: 4
I agree, and if you look at the history behind FCOD - and the way it was introduced after investigation of easyJet's ticketing - there would no marketing reason for FCOD to apply to BAH bookings. Plus ticket have a particular marketing proposition, sliced between Basic and Club, whereas BAH is just a package.
and my endorsements: PAX 055997/L/ADT/UK FARE REF CHGS ISS AGT
#687
Join Date: Aug 2019
Programs: BA Exec Gold
Posts: 392
It states in the guide above, dated 2019, that open jaw tickets are not possible to change with the SDC feature.
I'd just like to check if anyone can still confirm that to be the case.
My ticket fulfills all other stipulations and is a simple CE LHR/BHD///MAN/LHR
Many thanks
I'd just like to check if anyone can still confirm that to be the case.
My ticket fulfills all other stipulations and is a simple CE LHR/BHD///MAN/LHR
Many thanks
This is taking place at 06.30 before the gold line is open so I am speaking with the Indian call centre. After clearing security I said to the call centre member that I would like to make a free SDC. She replied that she had to read the rules of my ticket then quickly responded that the rules did allow it. She promptly reissued the ticket whilst I waited. I was booked in I class on the 20.15 and moved to my requested 16.00 which had 8 x J available.
Looking at this logically my fare basis for the LHR/MAN was tne same as if it were a simple LHR/MAN return and my open-jaw had the same v2 or v3 endorsement. The devoted page on ba.com regarding plus fares (and although omitted online, CE fares) states they allow free SDC and does not say you're penalised if you have open-jaw.
Whether this can be considered a data point I'll leave to you to decide for yourselves but if so, this is a very good thing.
I just wish to reiterate that the agent read the rules of my ticket. She wasn't cavalier in any way and I always find that the Indian call centre tend to be super-careful in what they do.
Last edited by Bluekjp; Sep 7, 2023 at 9:19 am
#688
Join Date: Aug 2014
Posts: 2,667
To answer my own question above you can initiate SDC on open-jaw tickets. Ba.com simply said that this reservation was not changeable online after hitting the change itinerary button. I didn't even have the chance to tell it what date I wanted. Therefore a phone call was necessary.
This is taking place at 06.30 before the gold line is open so I am speaking with the Indian call centre. After clearing security I said to the call centre member that I would like to make a free SDC. She replied that she had to read the rules of my ticket then quickly responded that the rules did allow it. She promptly reissued the ticket whilst I waited. I was booked in I class on the 20.15 and moved to my requested 16.00 which had 8 x J available.
Looking at this logically my fare basis for the LHR/MAN was tne same as if it were a simple LHR/MAN return and my open-jaw had the same v2 or v3 endorsement. The devoted page on ba.com regarding plus fares (and although omitted online, CE fares) states they allow free SDC and does not say you're penalised if you have open-jaw.
Whether this can be considered a data point I'll leave to you to decide for yourselves but if so, this is a very good thing.
I just wish to reiterate that the agent read the rules of my ticket. She wasn't cavalier in any way and I always find that the Indian call centre tend to be super-careful in what they do.
This is taking place at 06.30 before the gold line is open so I am speaking with the Indian call centre. After clearing security I said to the call centre member that I would like to make a free SDC. She replied that she had to read the rules of my ticket then quickly responded that the rules did allow it. She promptly reissued the ticket whilst I waited. I was booked in I class on the 20.15 and moved to my requested 16.00 which had 8 x J available.
Looking at this logically my fare basis for the LHR/MAN was tne same as if it were a simple LHR/MAN return and my open-jaw had the same v2 or v3 endorsement. The devoted page on ba.com regarding plus fares (and although omitted online, CE fares) states they allow free SDC and does not say you're penalised if you have open-jaw.
Whether this can be considered a data point I'll leave to you to decide for yourselves but if so, this is a very good thing.
I just wish to reiterate that the agent read the rules of my ticket. She wasn't cavalier in any way and I always find that the Indian call centre tend to be super-careful in what they do.
Further to this free change on the day isnt specified in fare rules- hence often issues with it, so not sure where they read this from.
#689
Join Date: Aug 2019
Programs: BA Exec Gold
Posts: 392
When you make a (dummy) reservation on, say, mobile ba.com as a simple LON/MAN return and click on rules it immediately mentions the usual 100 fee and the SDC. When your dummy reservation is LON/MAN//BHD/LON and you click on fare rules your are just lead to minimum stay rules and service fees. There is nothing about 100 fees or SDC. Instead you get a link 'Full info on charges for changes and cancellations'. This is just the general waffle on 100 fees, tickets issued in the US, EMDs etc etc. Tons of it. This covers HBO, Plus fares and all. It isn't specific to fare booked and the niche SDC rule. The agent yesterday looked at my specific fare and endorsement and said that my open jaw ticket is definitely valid for SDC.
This is my take on it anyway :-)
This is my take on it anyway :-)
#690
Join Date: Jan 2003
Location: London, UK
Posts: 5,664
As ive mentioned above previously, if you make a open jaw booking the rules for free change on the day arent displayed therefore it isnt eligible.
Further to this free change on the day isnt specified in fare rules- hence often issues with it, so not sure where they read this from.
Further to this free change on the day isnt specified in fare rules- hence often issues with it, so not sure where they read this from.
This page clearly indicates that Plus fares can be changed on the day:
https://www.britishairways.com/en-us...ort-haul-fares