Jan 3, 2015, 5:46 am
Last edit by: Maluku_Flyer
ba.com: technical issues tracker
Please post any technical problems you're experiencing on ba.com below. Include platform, operating system and browser details as necessary.
11 Oct 18 Severe glitch prevents booking of flights see post #3318
Airports served by oneworld or BA partners that are not recognised on the Avios redemption search
AYQ, HID, KWL, RMQ, FTE, DAD, TSV
3 Jun 18 ... "Print Boarding Pass" generates a blank field where the BP should be! Clicking "Print" generates, predictably, a blank sheet of paper!
Mac/Safari (EDIT, 3 Jun: Solution is to "Email BP", which initially shows blank as well, but the email contains the full BP.) Same again on 3 Sep 18, and same fix!
27 Nov ... Can not search for a flight on the updated BA.com website interface , after inputting all informations ( destinations , paxs and dates etc) it pretended to load and then just reverts back to the home page with all fields now cleared. iMac/Safari
Claiming missing avios pages not working [Link]
22 Sep 16, see Post 2005. Hotel Avios giving different results depending on which page you view. Mac/Safari.
6 October 16 Cannot pay by paypal when doing redemptions
.May 18. Login to BAEC generates error message (Mac/Safari) although works on 2nd attempt. Noted at >>> https://www.flyertalk.com/forum/brit...l#post29777401
Please post any technical problems you're experiencing on ba.com below. Include platform, operating system and browser details as necessary.
11 Oct 18 Severe glitch prevents booking of flights see post #3318
Airports served by oneworld or BA partners that are not recognised on the Avios redemption search
AYQ, HID, KWL, RMQ, FTE, DAD, TSV
3 Jun 18 ... "Print Boarding Pass" generates a blank field where the BP should be! Clicking "Print" generates, predictably, a blank sheet of paper!
Mac/Safari (EDIT, 3 Jun: Solution is to "Email BP", which initially shows blank as well, but the email contains the full BP.) Same again on 3 Sep 18, and same fix!
27 Nov ... Can not search for a flight on the updated BA.com website interface , after inputting all informations ( destinations , paxs and dates etc) it pretended to load and then just reverts back to the home page with all fields now cleared. iMac/Safari
Claiming missing avios pages not working [Link]
22 Sep 16, see Post 2005. Hotel Avios giving different results depending on which page you view. Mac/Safari.
6 October 16 Cannot pay by paypal when doing redemptions
.May 18. Login to BAEC generates error message (Mac/Safari) although works on 2nd attempt. Noted at >>> https://www.flyertalk.com/forum/brit...l#post29777401
Issues, bugs and glitches on ba.com website [Please keep thread clutter-free!]
Jun 11, 2018, 9:39 am
#3211
Join Date: Aug 2009
Location: KDFW/KDAL
Programs: BA , Hilton Honors Gold, SPG Gold, LQ Elite
Posts: 359
"Sorry, we can’t show you American Airlines flights at the moment"
We are currently experiencing a technical problem displaying American Airlines reward flights. If you would like to book reward flights on American Airlines please contact your local contact centre. We apologise for the inconvenience, and are working to address this problem.
I have been seeing this message for the past week. Any idea how/when it will be resolved, or is it just me?
We are currently experiencing a technical problem displaying American Airlines reward flights. If you would like to book reward flights on American Airlines please contact your local contact centre. We apologise for the inconvenience, and are working to address this problem.
I have been seeing this message for the past week. Any idea how/when it will be resolved, or is it just me?
Jun 11, 2018, 10:54 am
#3212
Join Date: Jan 2014
Posts: 17
Is there a glitch with UuA?
I want to book a Premium Economy return to Mexico city in August, and use Avios to upgrade the Inbound leg to Business.
The cash price of the WTP ticket is £608 + taxes.
If i select to upgrade the inbound leg, the cash price of the ticket increases to £970?
I've not done an upgrade for a while, but has something fundamentally changed? Previously I've been used to paying about £100 extra in taxes for the upgrade, not as much as £400.
I want to book a Premium Economy return to Mexico city in August, and use Avios to upgrade the Inbound leg to Business.
The cash price of the WTP ticket is £608 + taxes.
If i select to upgrade the inbound leg, the cash price of the ticket increases to £970?
I've not done an upgrade for a while, but has something fundamentally changed? Previously I've been used to paying about £100 extra in taxes for the upgrade, not as much as £400.
Jun 11, 2018, 12:21 pm
#3213
Join Date: Oct 2014
Location: London
Programs: BA Silver
Posts: 327
I was asked to email [email protected] to see where they are at with my locked account - got a bounce back saying if there are no attachements in the email it will not get delivered. Has anyone got any tips on how to get BA to unlock your account or at least get an ETA on when it will be unlocked?
Jun 11, 2018, 1:19 pm
#3214
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
Not fundamental. It's only that ba.com doesn't handle DIFs well. Phone to book and upgrade at the same time, or book online and then phone to upgrade if ba.com won't allow you to upgrade online as a second transaction.
Jun 12, 2018, 12:54 am
#3215
Join Date: Aug 2017
Location: Nottingham
Programs: Hotels.com Gold, BA Exec, 1M Green Sheild Stamps
Posts: 99
I will also call BA for the third time
Jun 12, 2018, 4:56 am
#3216
Join Date: Oct 2014
Location: Malta
Programs: BAEC Bronze
Posts: 671
Like Button not working
Why doesn't the Like Button work when I click on it? I'm using a MacBook Air with Safari, but it also often goes on strike when using my Ipad as well. Does anyone else have this problem?
Jun 12, 2018, 10:24 am
#3217
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
There's a "Like" button on ba.com? Well, I never! 
If you mean the "Like" function on FT, this has been an intermittent problem for some since the introduction of the new interface - see Feedback on FT new style, March 2018
If you mean the "Like" function on FT, this has been an intermittent problem for some since the introduction of the new interface - see Feedback on FT new style, March 2018
Jun 12, 2018, 11:58 am
#3219
Join Date: Sep 2014
Location: DFW or GOT or...
Programs: BA Silver, Marriott GFL
Posts: 819
I just "refresh" the page and then I am able to Like again 
Jun 12, 2018, 2:26 pm
#3220
Join Date: Aug 2017
Location: Nottingham
Programs: Hotels.com Gold, BA Exec, 1M Green Sheild Stamps
Posts: 99
This worked my account is now available
Jun 13, 2018, 11:56 am
#3221
Join Date: Aug 2014
Location: London
Programs: KLM, BA Silver, Etihad
Posts: 918
I've noticed mainly as we are on holiday and it is about to end. I still cannot redeem this Amex voucher as the system has been down for TWO weeks (at least, that's when I started trying).
i just cannot believe this is the case, I can't speak for other organisations but I'm not exaggerating there would be blood on the cleaver if this happened at my place of work and we don't sell a product.
Am I living in another world or does this beggar belief?
i just cannot believe this is the case, I can't speak for other organisations but I'm not exaggerating there would be blood on the cleaver if this happened at my place of work and we don't sell a product.
Am I living in another world or does this beggar belief?
Jun 13, 2018, 1:00 pm
#3222
Join Date: Jun 2013
Location: Wimbledon, UK
Programs: Budding BA Bronze, MPC Gold
Posts: 370
I've noticed mainly as we are on holiday and it is about to end. I still cannot redeem this Amex voucher as the system has been down for TWO weeks (at least, that's when I started trying).
i just cannot believe this is the case, I can't speak for other organisations but I'm not exaggerating there would be blood on the cleaver if this happened at my place of work and we don't sell a product.
Am I living in another world or does this beggar belief?
i just cannot believe this is the case, I can't speak for other organisations but I'm not exaggerating there would be blood on the cleaver if this happened at my place of work and we don't sell a product.
Am I living in another world or does this beggar belief?
Got some time off work at the moment so wanted to use the companion voucher to book anything to anywhere but every time I click search it just says "There was a problem with your request, please try again later".
Even told me my voucher has expired when there's about 6 months left on it.
Jun 14, 2018, 12:38 am
#3223
Join Date: Feb 2016
Location: Chicago
Programs: United 1k, Hyatt Globalist, Marriott Plat
Posts: 231
Maybe mentioned, but whenever searching for award flights the site keeps asking about whether I want a stopover or not. If I select no, the website will process for a while but then return to the same screen to ask whether I want a stopover. Infuriating.
Jun 14, 2018, 1:26 am
#3224
Join Date: Jan 2005
Programs: BA Gold, AA Lifetime Gold 1.8mm, IC Spire Ambassador, Hilton Diamond, SPG Gold et al
Posts: 4,350
I has been mentioned upthread and has been like that for some for weeks now although it seems to be route and/or class specific.
Jun 14, 2018, 4:35 am
#3225
Join Date: May 2010
Location: Oxon, UK
Programs: Mucci des canapes, Skywards Gold, BAEC, IC Plat Amb, LH FTV
Posts: 1,952
Certainly seems to be no hurry to get it fixed.