Jan 3, 2015, 5:46 am
Last edit by: Maluku_Flyer
ba.com: technical issues tracker
Please post any technical problems you're experiencing on ba.com below. Include platform, operating system and browser details as necessary.
11 Oct 18 Severe glitch prevents booking of flights see post #3318
Airports served by oneworld or BA partners that are not recognised on the Avios redemption search
AYQ, HID, KWL, RMQ, FTE, DAD, TSV
3 Jun 18 ... "Print Boarding Pass" generates a blank field where the BP should be! Clicking "Print" generates, predictably, a blank sheet of paper!
Mac/Safari (EDIT, 3 Jun: Solution is to "Email BP", which initially shows blank as well, but the email contains the full BP.) Same again on 3 Sep 18, and same fix!
27 Nov ... Can not search for a flight on the updated BA.com website interface , after inputting all informations ( destinations , paxs and dates etc) it pretended to load and then just reverts back to the home page with all fields now cleared. iMac/Safari
Claiming missing avios pages not working [Link]
22 Sep 16, see Post 2005. Hotel Avios giving different results depending on which page you view. Mac/Safari.
6 October 16 Cannot pay by paypal when doing redemptions
.May 18. Login to BAEC generates error message (Mac/Safari) although works on 2nd attempt. Noted at >>> https://www.flyertalk.com/forum/brit...l#post29777401
Please post any technical problems you're experiencing on ba.com below. Include platform, operating system and browser details as necessary.
11 Oct 18 Severe glitch prevents booking of flights see post #3318
Airports served by oneworld or BA partners that are not recognised on the Avios redemption search
AYQ, HID, KWL, RMQ, FTE, DAD, TSV
3 Jun 18 ... "Print Boarding Pass" generates a blank field where the BP should be! Clicking "Print" generates, predictably, a blank sheet of paper!
Mac/Safari (EDIT, 3 Jun: Solution is to "Email BP", which initially shows blank as well, but the email contains the full BP.) Same again on 3 Sep 18, and same fix!
27 Nov ... Can not search for a flight on the updated BA.com website interface , after inputting all informations ( destinations , paxs and dates etc) it pretended to load and then just reverts back to the home page with all fields now cleared. iMac/Safari
Claiming missing avios pages not working [Link]
22 Sep 16, see Post 2005. Hotel Avios giving different results depending on which page you view. Mac/Safari.
6 October 16 Cannot pay by paypal when doing redemptions
.May 18. Login to BAEC generates error message (Mac/Safari) although works on 2nd attempt. Noted at >>> https://www.flyertalk.com/forum/brit...l#post29777401
Issues, bugs and glitches on ba.com website [Please keep thread clutter-free!]
Oct 6, 2017, 10:20 pm
#2716
Join Date: Jul 2003
Location: Gig Harbor, WA
Programs: Delta Diamond, Delta 2MM, HHonors Gold, Bonvoy Titanium
Posts: 693
Oct 7, 2017, 1:16 am
#2717
Join Date: Jan 2007
Posts: 4,709
Can't seem to get the BA site to load:
The page you requested cannot be found.
Either the page is not available, or the address (URL) you have entered is incorrect.
This page will automatically redirect you to the BA.com homepage within 5 seconds.
Have tried accessing URL's deep down the chain, which give the same error but also when trying to access https://www.britishairways.com/main/home
The page you requested cannot be found.
Either the page is not available, or the address (URL) you have entered is incorrect.
This page will automatically redirect you to the BA.com homepage within 5 seconds.
Have tried accessing URL's deep down the chain, which give the same error but also when trying to access https://www.britishairways.com/main/home
Oct 7, 2017, 1:50 am
#2718
Join Date: Jul 2010
Location: RTW
Posts: 677
SIN/SYD & vv for end Oct onwards showing "No direct flights on this route"
Oct 8, 2017, 10:00 am
#2719
Join Date: Aug 2012
Programs: BA silver
Posts: 308
Cant get into new website at all using IE. Just keeps crashing and trying to reboot but doesn't. Anyone got any advice? In addition have been asked to check in for a flight tomorrow for which I changed the date last May?! Whats going on? Indian call centre seems unaware of any issues
Oct 10, 2017, 12:55 pm
#2720
Join Date: Jul 2009
Location: UK
Programs: BA Gold
Posts: 2,422
MMB seems to be down right now, PC browsers and iPhone app showing:
Error
Error
- Sorry, we are unable to process your request at this time due to a problem with this application. Please try again later.
Oct 10, 2017, 1:01 pm
#2721
Join Date: Jan 2000
Posts: 3,026
Been getting the same message all morning (US West Coast) Tried multiple browsers to no avail.
Oct 10, 2017, 1:23 pm
#2722
Join Date: Jun 2011
Location: UK
Programs: AVIS presidents club, BA GGL, HH Diamond, Marriott Platinum Elite
Posts: 278
Oct 10, 2017, 1:28 pm
#2723
Join Date: Dec 2001
Location: UK
Programs: BA Gold, AA 1MM lifetime gold, Starwood gold, Marriott Gold Elite
Posts: 719
Same here too -can get into the account but not into MMB for any of our bookings. This applies to everyone in my household account but my parents can get into their MMB (not part of my household acct). Called BA as I was a little concerned and they said many people have reported it today.
Oct 10, 2017, 2:06 pm
#2724
Join Date: Jul 2009
Programs: BAEC Silver, IHG Diamond
Posts: 7,769
MMB is fine for me for say GOT-LHR-JFK-LHR-GOT type bookings, although my passport etc. details don't seem to be there. Can see seats and play around with things.
A to B bookings are getting the application error i.e. LHR-GOT-LHR
A to B bookings are getting the application error i.e. LHR-GOT-LHR
Oct 10, 2017, 3:12 pm
#2725
Join Date: Jun 2014
Location: London
Programs: BA GGL
Posts: 1,406
Same for me. Can't pull up any bookings at the MMB level. The website is shocking when you think about it. A mixture of old and new, with the new performing worse than the old, and frequent errors. What a way to run a business!
Oct 10, 2017, 11:53 pm
#2726
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 2,351
MMB not working
Same problem if I'm logged in or not. Can we get some kind of response from BA?
Oct 11, 2017, 12:07 am
#2727
Join Date: Jun 2017
Location: Edinburgh, UK
Programs: Hilton Diamond
Posts: 59
MMB not working for me this morning in the UK, thankfully I checked in for my flight yesterday...
Oct 11, 2017, 12:35 am
#2728
Join Date: Mar 2013
Location: Berkshire
Programs: BAEC Silver
Posts: 380
Same here. Have been getting this message ever since yesterday evening. I assume BA know that there's a problem with MMB.
Oct 11, 2017, 2:46 pm
#2730
Join Date: Jan 2011
Posts: 230
MMB doesn't work for me while logged in but works when not logged in. Doesn't help me though because I want to cancel an award and I can't do that while logged out.