Jan 3, 2015, 5:46 am
Last edit by: Maluku_Flyer
ba.com: technical issues tracker
Please post any technical problems you're experiencing on ba.com below. Include platform, operating system and browser details as necessary.
11 Oct 18 Severe glitch prevents booking of flights see post #3318
Airports served by oneworld or BA partners that are not recognised on the Avios redemption search
AYQ, HID, KWL, RMQ, FTE, DAD, TSV
3 Jun 18 ... "Print Boarding Pass" generates a blank field where the BP should be! Clicking "Print" generates, predictably, a blank sheet of paper!
Mac/Safari (EDIT, 3 Jun: Solution is to "Email BP", which initially shows blank as well, but the email contains the full BP.) Same again on 3 Sep 18, and same fix!
27 Nov ... Can not search for a flight on the updated BA.com website interface , after inputting all informations ( destinations , paxs and dates etc) it pretended to load and then just reverts back to the home page with all fields now cleared. iMac/Safari
Claiming missing avios pages not working [Link]
22 Sep 16, see Post 2005. Hotel Avios giving different results depending on which page you view. Mac/Safari.
6 October 16 Cannot pay by paypal when doing redemptions
.May 18. Login to BAEC generates error message (Mac/Safari) although works on 2nd attempt. Noted at >>> https://www.flyertalk.com/forum/brit...l#post29777401
Please post any technical problems you're experiencing on ba.com below. Include platform, operating system and browser details as necessary.
11 Oct 18 Severe glitch prevents booking of flights see post #3318
Airports served by oneworld or BA partners that are not recognised on the Avios redemption search
AYQ, HID, KWL, RMQ, FTE, DAD, TSV
3 Jun 18 ... "Print Boarding Pass" generates a blank field where the BP should be! Clicking "Print" generates, predictably, a blank sheet of paper!
Mac/Safari (EDIT, 3 Jun: Solution is to "Email BP", which initially shows blank as well, but the email contains the full BP.) Same again on 3 Sep 18, and same fix!
27 Nov ... Can not search for a flight on the updated BA.com website interface , after inputting all informations ( destinations , paxs and dates etc) it pretended to load and then just reverts back to the home page with all fields now cleared. iMac/Safari
Claiming missing avios pages not working [Link]
22 Sep 16, see Post 2005. Hotel Avios giving different results depending on which page you view. Mac/Safari.
6 October 16 Cannot pay by paypal when doing redemptions
.May 18. Login to BAEC generates error message (Mac/Safari) although works on 2nd attempt. Noted at >>> https://www.flyertalk.com/forum/brit...l#post29777401
Issues, bugs and glitches on ba.com website [Please keep thread clutter-free!]
Apr 11, 2017, 6:31 am
#2401
Join Date: Oct 2010
Location: Henley-On-Thames
Programs: BAEC Silver (but only temporarily) AVIS Presidents Club, Starbucks Gold
Posts: 486
App still seems to be working though
Never do more than use it as a Boarding card but for those more technically astute and assured than myself, maybe you can complete what you cant currently do on the BA website via the App.
ML
ML
Apr 11, 2017, 7:10 am
#2402
Suspended
Join Date: Aug 2012
Location: Sin, HKG
Programs: SQ, BA CCR GGL
Posts: 626
ba.com and OLCi are currently experiencing intermittent system issues and customers may not be able to complete their transaction.
We apologise for the inconvenience this may have caused. This fault is being urgently investigated by the IT team and they hope to resolve the issue as soon as possible.
If you need to check-in for your upcoming journey please keep trying online, otherwise check-in at the airport.
We apologise for the inconvenience this may have caused. This fault is being urgently investigated by the IT team and they hope to resolve the issue as soon as possible.
If you need to check-in for your upcoming journey please keep trying online, otherwise check-in at the airport.
Apr 11, 2017, 7:13 am
#2403
Join Date: Mar 2009
Location: London
Programs: BAEC Silver, Priority Club Gold, Herts Pres Circle
Posts: 492
Apr 11, 2017, 7:18 am
#2404
Join Date: Aug 2015
Posts: 447
If you ever wondered what ba.com would look like after a crash...
Let's hope we'll never see this!
Let's hope we'll never see this!
Apr 11, 2017, 7:25 am
#2405
Join Date: Nov 2011
Location: LHR
Programs: HH D,CC,SPG,AZ: Gold;BA Silver, TK Elite
Posts: 809
hotline down too
Apr 11, 2017, 3:09 pm
#2408
Join Date: Mar 2009
Location: London
Programs: BAEC Silver, Priority Club Gold, Herts Pres Circle
Posts: 492
Can get into MMB for a flight on Thursday now and also into the seat map. So may be getting back to normal....
Apr 12, 2017, 1:48 am
#2409
Company Representative
Join Date: Jun 2015
Posts: 462
The issues with ba.com have now been resolved, we apologise to our customers for any inconvenience caused.
Thank you for your patience.
Thank you for your patience.
Apr 12, 2017, 2:13 am
#2410
Join Date: Jan 2010
Location: Ealing
Programs: Usual Amex Cent. GGL.
Posts: 1,489
Currently https://www.britishairways.com/trave...source=MNVEXC2 says
Sorry, but you cannot book online using Avios at the moment.
To book flights, hotels, cars or experiences please contact your local Executive Club Service Centre.
AND
Sorry, but you can only book flights online with Avios at the moment.
To book hotels, cars or experiences please contact your local Executive Club Servic
Sorry, but you cannot book online using Avios at the moment.
To book flights, hotels, cars or experiences please contact your local Executive Club Service Centre.
AND
Sorry, but you can only book flights online with Avios at the moment.
To book hotels, cars or experiences please contact your local Executive Club Servic
Apr 12, 2017, 10:05 am
#2411
Suspended
Join Date: Apr 2017
Programs: BA
Posts: 609
ba.com AARP discount not working for WTP. No discount showing.
Apr 12, 2017, 4:21 pm
#2412
Join Date: Mar 2009
Location: JAX
Programs: Ex-BA/AA/CP/LY staff, BA Executive Club Blue, IHG Diamond, Marriott Silver, Chick-fil-A Red
Posts: 3,588
Trying to check car rentals using Chrome 57.0.2987.133 . Keep getting 'Please enter a valid drop-off date' yet dates were selected from calendar.
Tried UK format 22/08/2017, US format 08/22/2017 or 8/22/2017 and other variations but no luck. Tried pre-PIN, post-PIN, from home page, from within MMB - nothing.
Switched to IE11 and had no problem from home page.
(attached image is larger than displayed here - open image in new tab or save to view larger)
_
Tried UK format 22/08/2017, US format 08/22/2017 or 8/22/2017 and other variations but no luck. Tried pre-PIN, post-PIN, from home page, from within MMB - nothing.
Switched to IE11 and had no problem from home page.
(attached image is larger than displayed here - open image in new tab or save to view larger)
_
Apr 14, 2017, 9:15 am
#2413
Suspended
Join Date: Apr 2017
Programs: BA
Posts: 609
AARP discount still not working for WTP fares
ba.com AARP discount not working for WTP. No discount showing.
Apr 14, 2017, 11:05 am
#2414
Join Date: Nov 2003
Location: Scotland
Programs: BA silver
Posts: 1,850
I cant redeem a 241 online. I can choose the flights but then it goes back to the start. Anyone else? Will leave it for now but probably end up phoning.
Apr 16, 2017, 4:00 am
#2415
Join Date: Feb 2008
Location: Surrey, UK
Programs: Hyatt: Plat, HH: Dia, Spg: Au, VS: Red, Accor: Plat, BAEC: Ag, Nordic Choice: Au
Posts: 197
Way to go BA, now your payment system is b0rked
Happens on all payment cards tried. Cleared cookies too, no different.
Useless.