DME food service "enhancement"; no more hot meals
#77
Join Date: Jun 2013
Location: Russia
Programs: BA Silver
Posts: 125
To be honest 4 hours in A321's economy was not exactly a pleasant experience. Tiny seats, tiny sandwich, no cava, no tomato juice, wobbly tray table, flickering light...
#78
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,338
It's good that you photographed the roll next to the sachet of milk because we can see how small and pathetic that is. BA should be ashamed of the food on that route, that's a long flight.
#79
Join Date: Jan 2015
Location: UK
Programs: BAEC
Posts: 1,174
#80
Join Date: Jun 2013
Location: Russia
Programs: BA Silver
Posts: 125
#82
Join Date: Jun 2008
Programs: TK*G (E+), IHG Plat Ambassador
Posts: 7,884
Do I understand correctly soon there would be only 2 airlines serving the LON-MOW route? SU and BA? EZY will be gone (http://atwonline.com/airports-routes...moscow-service) soon.
So:
SU does not serve booze in Y
BA does not serve (meaningful) meals in Y
So the choice is yours - you want to drink or you want to eat - choose the airline accordingly
So:
SU does not serve booze in Y
BA does not serve (meaningful) meals in Y
So the choice is yours - you want to drink or you want to eat - choose the airline accordingly
#83
Join Date: Feb 2005
Location: Moscow / Aylesbury / Leeds
Programs: BA-GGL, SU-G Agean, G,, Hhonours D, Starwood G, IHG G,
Posts: 1,531
Do I understand correctly soon there would be only 2 airlines serving the LON-MOW route? SU and BA? EZY will be gone (http://atwonline.com/airports-routes...moscow-service) soon.
So:
SU does not serve booze in Y
BA does not serve (meaningful) meals in Y
So the choice is yours - you want to drink or you want to eat - choose the airline accordingly
So:
SU does not serve booze in Y
BA does not serve (meaningful) meals in Y
So the choice is yours - you want to drink or you want to eat - choose the airline accordingly
#84
Join Date: Jan 2015
Location: UK
Programs: BAEC
Posts: 1,174
#85
Join Date: Jul 2005
Location: London, ARN, HEL, ..... or MAN
Programs: BA GGL / GFL, Mucci Diamond!, HH Diamond, Radisson Premium, IHG Gold, Hertz Gold
Posts: 5,908
I was lucky, I started off when it was shorthaul and our expectation as passengers were very low - CE on a shorthaul 767, desperate to get a D/F seat, ideally at the back of the front cabin so you could get off quickly. Then it went longhaul, with a 747 and 2 x longhaul 767s every day - good longhaul service and longhaul TPs which did wonders for my lifetime TPs
Then, just as I stopped travelling to Moscow, the service started to downgrade with the odd A321 substitution and more and more shorthaul 767s. It certainly now seems to be a dog's breakfast of a service. I'm happy to be travelling elsewhere now - but I do miss the Hilton Leningradskaya where I was always treated very well..
#86
Join Date: Jan 2015
Location: UK
Programs: BAEC
Posts: 1,174
Just got back from DME on the 777 flight both ways, outbound got that roll - on the return got an Egg & Tomato Sandwich with a Kit Kat. Still a shocking offer....
#87
Join Date: Jan 2015
Location: UK
Programs: BAEC
Posts: 1,174
Although I know to expect it - I did complain to BA about the offering and misleading information on their site, they got back to me with this new reason as to only being able to offer a roll.
"Our catering supplier had unexpected problems with the system they use to deliver our catering. Our Operations team made the decision for your flight to depart without our full catering service on board, to avoid any further delay to your journey."
I don't understand why they just can't tell the truth....
"Our catering supplier had unexpected problems with the system they use to deliver our catering. Our Operations team made the decision for your flight to depart without our full catering service on board, to avoid any further delay to your journey."
I don't understand why they just can't tell the truth....
#88
Join Date: Jun 2010
Location: USA and UK
Programs: British Airways Executive Club Silver, Alitalia Freccia Alata
Posts: 1,351
Although I know to expect it - I did complain to BA about the offering and misleading information on their site, they got back to me with this new reason as to only being able to offer a roll.
"Our catering supplier had unexpected problems with the system they use to deliver our catering. Our Operations team made the decision for your flight to depart without our full catering service on board, to avoid any further delay to your journey."
I don't understand why they just can't tell the truth....
"Our catering supplier had unexpected problems with the system they use to deliver our catering. Our Operations team made the decision for your flight to depart without our full catering service on board, to avoid any further delay to your journey."
I don't understand why they just can't tell the truth....
#89
Join Date: Jan 2015
Location: UK
Programs: BAEC
Posts: 1,174
I will do, as fair enough the fact they don't provide is bad enough but then to start lying about it is something else...
#90
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,338
Although I know to expect it - I did complain to BA about the offering and misleading information on their site, they got back to me with this new reason as to only being able to offer a roll.
"Our catering supplier had unexpected problems with the system they use to deliver our catering. Our Operations team made the decision for your flight to depart without our full catering service on board, to avoid any further delay to your journey."
I don't understand why they just can't tell the truth....
"Our catering supplier had unexpected problems with the system they use to deliver our catering. Our Operations team made the decision for your flight to depart without our full catering service on board, to avoid any further delay to your journey."
I don't understand why they just can't tell the truth....