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Onboard Upgrade Trial - Starts 17th December

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Onboard Upgrade Trial - Starts 17th December

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Old Dec 16, 2012, 11:11 am
  #1  
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Join Date: Dec 2008
Location: Home: East Mids UK - Work (Base): Accra, Ghana.
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Onboard Upgrade Trial - Starts 17th December

This will be available on routes being operated by one of 100 Senior Crew members, so this is not route specific.

We are awaiting more detailed information, however this will be starting on the 17th, and will ONLY be available on routes operated by these SCCM's.

I will post some more information if and when it becomes available.

I have no information on prices etc...

BBB
BingBongBoy is offline  
Old Dec 16, 2012, 11:17 am
  #2  
 
Join Date: Apr 2005
Location: Windsor
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Thanks for the info BBB, sounds intriguing. I would have to guess this will be cash upgrades only.
JimEddie is offline  
Old Dec 16, 2012, 11:21 am
  #3  
 
Join Date: Dec 2006
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Will we get TPs!!!!!??
Petrus is offline  
Old Dec 16, 2012, 11:21 am
  #4  
 
Join Date: Mar 2003
Location: Edinburgh, UK
Programs: BA Gold, Hilton Diamond
Posts: 968
With the iPads, would they not have access to your Exec account / Internet?

Put in your number + password and press upgrade. That's the way I'd do it. Same for paid upgrades using credit card.
csdavidson is offline  
Old Dec 16, 2012, 11:25 am
  #5  
 
Join Date: Oct 2008
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Intriguing. Not wanting to turn this into a world/mixed fleet thing, but is this applicable to one or both fleets?
Stez is offline  
Old Dec 16, 2012, 11:28 am
  #6  
 
Join Date: Dec 2009
Location: London
Programs: Mucci Petit Four de Pucci, RedVee's Navigator Badge, BA Gold, Hilton Diamond
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Originally Posted by Stez
Intriguing. Not wanting to turn this into a world/mixed fleet thing, but is this applicable to one or both fleets?
Good question - and only long haul?
Fruitcake is offline  
Old Dec 16, 2012, 11:31 am
  #7  
 
Join Date: Jul 2005
Location: 64K or 2A
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Interesting - how would the catering work? Would the upgradee (?) be asked last, or would it be pot luck? Given the current lack of ability to provide for the passengers who are prospectively booked into any given (premium) cabin, it could get complicated. Last trip back from Tokyo, the CW wine bar was being raided for F passengers.....
r22r44bell47 is offline  
Old Dec 16, 2012, 11:59 am
  #8  
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Upgrade payment will be processed on the same machine which is used to sell Duty Free products.
BingBongBoy is offline  
Old Dec 16, 2012, 12:02 pm
  #9  
 
Join Date: May 2012
Location: Ipswich
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Any information on how (and when) it will be communicated to pax?
windowontheAside is offline  
Old Dec 16, 2012, 12:08 pm
  #10  
 
Join Date: Jan 2005
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Some years ago I was offered an on-board upgrade from WT+ to J on a trip from DXB to LHR. Something like £600 IIRC correctly. I politely declined, not worth it for a bed for a few hours.
BA or bust is offline  
Old Dec 16, 2012, 12:09 pm
  #11  
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Originally Posted by windowontheAside
Any information on how (and when) it will be communicated to pax?
It would appear, in the sun newspaper.

http://www.flyertalk.com/forum/briti...es-return.html

http://www.ttgdigital.com/news/ba-co...686069.article
origin is offline  
Old Dec 16, 2012, 12:20 pm
  #12  
 
Join Date: May 2009
Posts: 1,624
I dont like the sound of that at all. MMB upgrades should just be more forthcoming and available. A much tidier solution
gw76 is offline  
Old Dec 16, 2012, 12:32 pm
  #13  
 
Join Date: Feb 2012
Location: London
Programs: BA Gold
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Originally Posted by r22r44bell47
Interesting - how would the catering work? Would the upgradee (?) be asked last, or would it be pot luck? Given the current lack of ability to provide for the passengers who are prospectively booked into any given (premium) cabin, it could get complicated. Last trip back from Tokyo, the CW wine bar was being raided for F passengers.....
I also would like to know is this across all cabin's, in particular Club to First?

I'd be interested in doing it but would I get all the bits and bobs that goes with First? Would I get CCR access arriving into LHR and connecting to say Newcastle? Would I get a Club meal or would I get from the First Cabin? Will there be extra meals loaded? Last year there wasn't enough duvets and pillows on one of my flight's for everyone so do the people who upgrade have to make do?

I know these are a lot of (what if) questions and I do think its a good idea but I hope this has been thought out.
BAflyer2007 is offline  
Old Dec 16, 2012, 12:41 pm
  #14  
 
Join Date: May 2006
Location: London Heathrow
Programs: British Airways Executive Club
Posts: 719
Originally Posted by Stez
Intriguing. Not wanting to turn this into a world/mixed fleet thing, but is this applicable to one or both fleets?
This is a trial on specific routes with selected CSD's/CSM's. Most of the routes on the trial are Worldwide routes, but there are some that are operated by Mixed Fleet. Upgrades will be paid for using the duty free devices. During the trial, targeted customers will be asked if they would like to pay to upgrade to seats further up the aircraft. This will be WT to WT+ or WT+ to CW. There's no option to upgrade more than one cabin and there will be no option to upgrade from CW to F. Allegedly, the upgrade is the seat not the service, so there is no guarantee of your first choice of meal or even a choice of meal from the cabin you've upgraded to. Allegedly.

Personally, there is already the opportunity to pay for upgrade at the check in desk. If customers don't choose to then, it's unlikely they will choose to onboard. Surely a better use of the SCCM's time before take off is setting up the IFE and being present for all customers during the boarding process. It'll be interesting to see the outcome of the trial, but I personally think there are better ways to process upgrades and this could have negative repercussions for yield management in premium cabins if paid for upgrades onboard became the norm.

Last edited by Lite; Dec 16, 2012 at 12:42 pm Reason: Spelling ... must check before posting.
Lite is offline  
Old Dec 16, 2012, 12:47 pm
  #15  
 
Join Date: Mar 2008
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Interesting, but any upgrades should IMHO be sorted out before boarding. I can see many problems doing so on-board.
Lobengula is offline  


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