The day that we don't avoid AA like the plague is coming sooner than you think...
Jan 27, 2012, 7:22 am
#46
Join Date: Sep 2007
Location: France
Programs: MUCCI, BA LTG/GGL/CCR, AF PLAT, ETHIHAD AND LH USELESS PLASTIC
Posts: 2,063
These cabins do look like a serious improvement, but what keeps me a million miles from AA international flights is their absolutely awful cabin crew. I've never traveled AA international J but after a good four trips in their international F I really had to conclude that it was never again for me... I just could not believe how rude they were!
They'll really have to tempt me back with more than just a new cabin!
I should add that my expectations are fairly low with AA domestic F and so I just ignore the rudeness when it happens (not always actually...) and see it as an upgraded bus service from A to B.
I just refuse to pay their international F prices and then accept to be treated so badly!
They'll really have to tempt me back with more than just a new cabin!
I should add that my expectations are fairly low with AA domestic F and so I just ignore the rudeness when it happens (not always actually...) and see it as an upgraded bus service from A to B.
I just refuse to pay their international F prices and then accept to be treated so badly!
Jan 27, 2012, 8:06 am
#47
Moderator: British Airways Executive Club
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,127
I confess to never having flown on any north American airline. 
I am still not completely sure if I should try it after seeing the hard products looking good.
Are services really as bad as people say they are? Or are they hyperbole? I don't have very high expectations of services or food, but I like a flat bed. Do you think it would be worth my while to try them bearing that in mind?
I am still not completely sure if I should try it after seeing the hard products looking good.Are services really as bad as people say they are? Or are they hyperbole? I don't have very high expectations of services or food, but I like a flat bed. Do you think it would be worth my while to try them bearing that in mind?
Last edited by LTN Phobia; Jan 27, 2012 at 11:06 am
Jan 27, 2012, 10:01 am
#48
Join Date: Oct 2009
Location: Cambs
Programs: Mucci, BAEC Silver, Scandic 3rd Floor, PC Pleb, FB Off White, Tufty Club
Posts: 2,836
It's too bad AAs long-haul product (my experience is limited to 767s) is so underwhelming. If they were more than barely tolerable, I'd actually consider flying them. Their marketing points sum it up nicely with jaw-dropping features like "watch your DVD player!", "leather headrest!", and a convenient "sliding tray table!" But the webpage says "superb inflight entertainment" you proclaim! "Ha ha ha ha" I reply.
Originally Posted by American Airlines
- Seatback video on Boeing 777 aircrafts from London
Jan 27, 2012, 10:40 am
#50
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,154
I've read a few adverse comments about AA CC/FA ... are they really that bad?
Sits back with glass of wine and packet of cheese biscuits ...
Sits back with glass of wine and packet of cheese biscuits ...
Jan 27, 2012, 10:57 am
#53
Join Date: Jan 2012
Location: London
Programs: BAEC GGL, BA Amex PP
Posts: 1,051
You have obviously seen a few in your time here to say that - so apologies if it is repeating old comments.
Being relatively new here, I haven't as yet had my vent about them on the boards until now but I was seriously stressed out/upset/angry/every negative you can think of after 4 flights with them. As a general rule I prefer not to fly on low cost carriers but would happily go for Easyjet/Monarch/Thomas Cook over American Airlines any day
Last edited by nh1980; Jan 27, 2012 at 11:12 am
Jan 27, 2012, 2:10 pm
#54
Join Date: Jan 2010
Location: RBKC
Programs: AA EXP and Eurostar Carte Blanche
Posts: 3,856
Yep, this is concerning for those who might be in Y (though I hope that as OWE I will be able to stay in the new Y+ or above). I wonder how much narrower the new Y seats will be, and how that is going to mesh with the increased weight of air travellers in the US these days.
Indeed -- on any route AA flies, subject to certain criteria.
I actually like the RDU service (but only in J). So much more pleasant to make a connection there, rather than JFK. Connection choices are limited, however.
Sad but often true. It's really the luck of the draw. Although you do find a few stellar CC once in a while, my experience all too often is that they clearly want to be somewhere else and can't wait for the flight to be over.
YMMV. My experience has always been the precise opposite!
Indeed -- on any route AA flies, subject to certain criteria.
YMMV. My experience has always been the precise opposite!
Jan 27, 2012, 2:28 pm
#55
FlyerTalk Evangelist
Join Date: Jun 2004
Location: LON, ACK, BOS..... (Not necessarily in that order)
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Posts: 15,155
I agree, whoever signed off on the current AA J seat needs their head examining. Any idea who makes the new seat, is it Contour again?
Jan 27, 2012, 3:01 pm
#56
Join Date: Aug 2011
Location: Geneva, Switzerland
Programs: M&M SEN, BA Gold
Posts: 462
Have I missed something?
Jan 27, 2012, 3:01 pm
#57
FlyerTalk Evangelist
Join Date: Jun 2004
Location: LON, ACK, BOS..... (Not necessarily in that order)
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Well I don't know if it is, but it looks very much like the Contour Kudos.
Jan 27, 2012, 3:05 pm
#58
Join Date: Jun 2002
Location: London, UK
Programs: BA Gold(OWE), QF LTG, MR Plat, IHG Spire, Hertz PC
Posts: 8,156
The AA F seat whilst a little frayed around the edges is actually still one of the best F seats in the sky despite its age. The service might be a little rough around the edges, but the cabin itself is still not bad. Of the J lie flat seats out there, it is also pretty competitive. It's no BA or VS, but it's far from bad.
In addition to the above, give me an AA lounge dragon over the rest of OW any day of the week, not to mention a half decent call centre compared to the rest of the alliance. It really would be nice to see a little less American bashing on this forum, especially as it is not really deserved. I'd also love to see less talk of how people think the AA upgrade systems works vs how it actually works.
Jan 27, 2012, 3:08 pm
#59
FlyerTalk Evangelist
Join Date: Jun 2004
Location: LON, ACK, BOS..... (Not necessarily in that order)
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Jan 27, 2012, 3:14 pm
#60
Join Date: Aug 2011
Location: Geneva, Switzerland
Programs: M&M SEN, BA Gold
Posts: 462