BA Lounge in PHX
May 15, 2011, 6:42 pm
#16
Join Date: Dec 2006
Programs: BAEC Blue, Priority Club Plat Amb
Posts: 482
We arrived at Terminal 4 PHX last week on a US internal flight.
A word of caution the rental car buses are not well sign posted. We collected our baggage and exited the terminal through the doors labelled as 'Rental Car Shuttle Buses'. Once curbside there are no further signs, but we found the buses are at the very end (Right Hand Side as you exit the terminal).
We didn't find this until we had walked the length of the terminal (similar length to LHR T5!)
Its also a 10min transfer to the Rental car centre.
We fly home on the 288 tomorrow, scheduled to land at LHR at 13:05. Is there much chance of getting a shower at the LHR T5 arrivals lounger, before they close at 1400?
A word of caution the rental car buses are not well sign posted. We collected our baggage and exited the terminal through the doors labelled as 'Rental Car Shuttle Buses'. Once curbside there are no further signs, but we found the buses are at the very end (Right Hand Side as you exit the terminal).
We didn't find this until we had walked the length of the terminal (similar length to LHR T5!)
Its also a 10min transfer to the Rental car centre.
We fly home on the 288 tomorrow, scheduled to land at LHR at 13:05. Is there much chance of getting a shower at the LHR T5 arrivals lounger, before they close at 1400?
May 15, 2011, 7:19 pm
#17
Join Date: Jun 2009
Location: London & NYC
Programs: BA
Posts: 443
Just be thankful they're not yet asking passengers for their long-form birth certificates and/or their circumcision certificates.
So glad I live in NYC & not America.
May 16, 2011, 6:33 am
#18
Join Date: Apr 2010
Location: East Anglia, England
Programs: BA Gold
Posts: 2,056
that is, when it switched to LHR (I cannot recall LGW
). But perhaps you will have better luck, so give it a try!
A propos, the Club lounge has a few windows (right side walking in; nothing on the left but seats). I must
agree that PHX has one of the better outstation lounges ^
H
Jun 13, 2011, 8:57 pm
#19
Join Date: Sep 2007
Location: Purgatory
Programs: Too many to list. Status is a half dozen.
Posts: 9,235
In researching, I couldn't quite find my answer. Do BA F pax (no status) have guest privileges? Wife and I in F will be departing PHX with two friends who will be in Y or W. I realize the lounge is small, I've been in it before, but thought I'd ask here just the same.
Jun 13, 2011, 9:08 pm
#20
Join Date: Feb 2011
Location: PHX and TUS
Programs: UA 1K SPG Plat HHonors Diamond
Posts: 253
In researching, I couldn't quite find my answer. Do BA F pax (no status) have guest privileges? Wife and I in F will be departing PHX with two friends who will be in Y or W. I realize the lounge is small, I've been in it before, but thought I'd ask here just the same.
Jun 13, 2011, 11:16 pm
#21
Join Date: Jan 2010
Location: London
Programs: BAEC Gold
Posts: 289
Jun 14, 2011, 3:31 am
#22
Join Date: Nov 2009
Location: BOS
Programs: BA Silver, Mucci
Posts: 5,289
Jun 14, 2011, 6:02 am
#23
Join Date: Mar 2009
Location: UK
Programs: BA Gold / Hilton Diamond / IHG Diamond Ambassador / Marriot Bonvoy Gold
Posts: 2,536
I, too, am baffled by the heaps of praise thrown upon this perfectly fine but decidedly old school Executive Club lounge -- particularly when moans and whines are often made about the FLounge component at SFO, which PHX very closely replicates.
The Englishwoman with the sandwich trolley is lovely, though -- always up for a bit of a natter. She wasn't there the last time I passed through, however.
Free airport-wide WiFi is great btw -- when it works...
Oh yeah, and the TSA screeners have nothing else/nothing better to do than to come down to the gate and SPOT all departing pax and undertake searches before getting on the plane and look puffed up and intimidating -- but then again, a world city Phoenix is definitely not.
The Englishwoman with the sandwich trolley is lovely, though -- always up for a bit of a natter. She wasn't there the last time I passed through, however.
Free airport-wide WiFi is great btw -- when it works...
Oh yeah, and the TSA screeners have nothing else/nothing better to do than to come down to the gate and SPOT all departing pax and undertake searches before getting on the plane and look puffed up and intimidating -- but then again, a world city Phoenix is definitely not.
I was there in April and have to say the staff in BA uniforms were outstanding at every stage. The lounge is small but the view fabulous. Drink selection was good but food just average...I can understand the limitations on pre flight dining but it would make a huge difference at most US departure points after 6pm.
I could not however disagree more with the comment about the TSA. I dred US airport security but at PHX it was painless friendly and lacked the threatening approach I have recieved in DEN, BOS JFK and LAX....and I travel with 2 kids under 9, so really cannot understand the attitude.
I liked PHX, allthough the arrival trek to the car rental bus and subsequent drive is a pain
Jun 14, 2011, 6:04 am
#24
Join Date: Mar 2009
Location: UK
Programs: BA Gold / Hilton Diamond / IHG Diamond Ambassador / Marriot Bonvoy Gold
Posts: 2,536
There is just about enough space for 14 passengers and that will be why there is a restriction. The night I was there it felt cramped with 10 of us with our tribe accounting for 4 of the seats.
Jun 14, 2011, 7:20 am
#25
Join Date: Jan 2007
Location: London, UK
Programs: BAEC Gold, AA Plat, Starwood Gold, AX Plat, Hertz Gold, Avis Preferred, Star Alliance Gold
Posts: 1,381
When flying F, I have been allowed a guest (2 actually), but I was asked to stay on the Club side of the lounge for capacity reasons.
When in the F side of the lounge, I take note of who else is around me. Very often, those are not people seated in F with me when I board, so I can only presume the Golds make significant use of the F lounge.
Service at the lounge is top notch.
When in the F side of the lounge, I take note of who else is around me. Very often, those are not people seated in F with me when I board, so I can only presume the Golds make significant use of the F lounge.
Service at the lounge is top notch.
Jun 14, 2011, 8:05 am
#26
Join Date: Apr 2010
Location: East Anglia, England
Programs: BA Gold
Posts: 2,056
as Nicksta wrote, it may be those not travelling in F (or the entire party) will be asked to use the
(slightly) larger Club lounge.
The short answer to the question ArizonaGuy is that everyone should be allowed in subject to capacity.
H
Dec 7, 2011, 12:20 am
#28
Join Date: Jul 2008
Location: UK, but sometimes wish it was USA
Programs: BA Gold
Posts: 2,388
BUT, it is staffed by some of the nicest BA personnel you will find anywhere in the network, who will make you feel especially welcome and ensure you are well looked after.
Shame you can't get into the F side of the lounge, as it has superb runway views of incoming aircraft, against the awesome red rock background.
Dec 7, 2011, 1:31 am
#29
Join Date: Jan 2010
Location: RBKC
Programs: AA EXP and Eurostar Carte Blanche
Posts: 3,851
Dec 7, 2011, 7:25 am
#30
Join Date: Apr 2010
Location: East Anglia, England
Programs: BA Gold
Posts: 2,056
food flown from LHR. As near as I can recall, all the sweets, biscuits, crisps (chips
) arelocal. It would be pretty damn odd if the sandwiches hitched a ride!
H