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LHR-GIB flight diverted to AGP with poor service from BA

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LHR-GIB flight diverted to AGP with poor service from BA

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Old Jun 29, 2015, 3:07 pm
  #61  
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GIB or no GIB I think the OP would probably get his cash.
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Old Jun 29, 2015, 3:35 pm
  #62  
 
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Originally Posted by corporate-wage-slave
Ah, this is news to me, my understanding being that until the 1987 aviation zoning agreement between Britain and Spain is agreed (and it is apparently moribund due to wider sovereignty issues) then EC/261 isn't in force in respect of Gibraltar. Do you have any more specifics about this? (e.g related to the Commission?).
1987 is never going to happen, and it would be legally impossible for it to be implemented.

Cordoba tri-partitie agreement was signed, and Spain accepted under the terms of that agreement that Cordoba implementation would substitute for 1987 agreement with regard to existing legislation, and that Spain would stop seeking the exclusion of Gibraltar from that point going forward.

This agreement was notified to commission. (I can't find a source on line, but it happened). So the commision was notified of the acceptance that spain would stop seeking Gibraltar exclusion on new measures AND that Cordoba implementation would substitute for 1987 implementation.

However now it gets messier, before all the bits of Cordoba are implemented, there is a change of Spanish government, who say they want to rip up the agreement. However it continues to exist as a signed agreement.

Spain begins to seek the exclusion of Gibraltar again.
However the necessary cordoba works are largely completed - save for those entirely within the gift of Spain and located entirely on her soil.

As such, there is a legal argument you can run that the signed agreements stand in the form: not applicable until 1987 implemented, notified Cordoba states Cordoba implementation will substitute for 1987, Cordoba has been implemented (in so far as the airport is concerned - the works in Spain are practicalities), as such the clauses that suspend the application to Gibraltar should be no longer be in effect.

Now, the annoying thing is that this happened while the commission were still sitting on the fence. (they have since got off the fence and told spain to improve the flow at the land border - this getting off the fence was a surprise to Spain!)

It is a line of legal argument, it should now be in effect for Gibraltar airport. The 2004 text was never going to need changing, it just needed the terms to trigger application to come into effect. You can argue this has happened.

The danger with the new text was that it would be newer than, and trump Cordoba.

Originally Posted by henkybaby
IAlthough I can't figure out if it makes a difference if the airline that operates is EU based, since for instance Singapore also isn't part of the EU etc..
If the airline is EU based, it applies.
Hence the only Gibraltar scheduled flight it is relevant for is currently GIB-TNG opperated by RAM. (It would not apply TNG-GIB, as RAM is not EU carrier).

Also this flight is EX LHR so the application to Gibraltar is irrelevant.

Originally Posted by corporate-wage-slave
(part of the silly trench warfare between the Rock and its neighbour).
I disagree with that phrasing. What actions on the part of Gibraltar do you regard as silly?

Last edited by David-A; Jun 29, 2015 at 3:41 pm
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Old Jun 29, 2015, 3:42 pm
  #63  
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Originally Posted by David-A
What actions on the part of Gibraltar do you regard as silly?
I don't think I said that. I think it is silly that two members of the EU and NATO can't resolve their differences about an area which is also in the EU and NATO.

Unless I'm much mistaken I don't think HMG believes EC/261 has been updated, nor does the Commission, and I can't trace a reference to Council - but where I would agree with you is that what a judge would rule is not something I could be sure about. And certainly if you come across some specifics about this, please let us know.
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Old Jun 29, 2015, 3:56 pm
  #64  
 
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Originally Posted by corporate-wage-slave
I don't think I said that. I think it is silly that two members of the EU and NATO can't resolve their differences about an area which is also in the EU and NATO.
Oh yes that is silly, it's also silly Spain - a NATO ally - refuels russian warships - but you said:
(part of the silly trench warfare between the Rock and its neighbour).
Which I don't consider to be a fair or appropriate statement.

As it suggests Gibraltar has been engaged in 'silly' actions of trench warefare. Hence me asking which actions you considered silly.

Unless I'm much mistaken I don't think HMG believes EC/261 has been updated, nor does the Commission,
I'm not talking about it being updated. It has conditional clauses, so it is a question of whether the conditions are now satisfied.

The commission has not taken a view on that argument.

The UK has not stated that it disagrees with this view (that I have outlined above). However it is not, as yet, one she has actively pursued by statement (there are a wide variety of reasons for this)
But in practice she would agree it remains on the table as a logical adoption of position.

Events have been very much caught up in the replacement of 2004/261.

However 261 does not itself need replacement or amending to trigger application to Gibraltar.

Getting its sucessor correct is far more important, and - given all bar the TNG flights - all flights are to other EU airports that are in scope, and operated by carriers that are in scope, it is less urgent to run with this argument. (Other factors as well).

However NOBODY has said anything that contradicts the line of argument that it is in effect. All the commission language is about 'suspended until' - they very clearly do NOT state that the conditions are NOT met, they just state the conditions.
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Old Jun 29, 2015, 4:07 pm
  #65  
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This political discussion is entirely OT here.

If the applicability of GIB is in doubt due to the clause in the Regulation it has no baring on the OPs ability to bring a claim (irrespective of the merits of it) in my view. As David-A says is an ex-EU flight on an EU carrier TO GIB. Perhaps the applicability is in doubt on flights FROM GIB but I highly doubt an airline like BA would raise a point of law on this matter in defending a claim.

To the OP, go ahead and make your claim and report back on the outcome please.
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Old Jul 1, 2015, 10:28 am
  #66  
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Thanks very much for all the useful replies above. I have since sought advice from a consumer solicitor (at no marginal cost to me) and was told the following:
  1. The exclusion of GIB from EU261/2004 does not apply in this case because it was nevertheless an EU airline departing from an EU airport. The exclusion of GIB would apply only to non-EU airlines departing from GIB, as suggested by others above.
  2. EU261/2004 makes several references to "extraordinary circumstances which could not have been avoided even if all reasonable measures had been taken". Given that two other flights, which had been similarly diverted to AGP, did take reasonable measures and reached GIB without a delay above 2 hours, it suggests that BA did not take reasonable measures and so the extraordinary circumstances (i.e. weather) defence would fail.
I will ask BA again for the €600 compensation and report back here.
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Old Jul 1, 2015, 11:28 am
  #67  
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Originally Posted by NFH
Thanks very much for all the useful replies above. I have since sought advice from a consumer solicitor (at no marginal cost to me) and was told the following:
That's assuming your consumer solicitor knows what they're talking about in the first place.

Best of luck anyway.
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Old Jul 1, 2015, 4:20 pm
  #68  
 
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Originally Posted by HIDDY

That's assuming your consumer solicitor knows what they're talking about in the first place.
Good point. This is a fairly niche area of law.

It's like trying to find a solicitor who specialises in defending people who have fallen foul of the Railway Byelaws.

I wouldn't trust a solicitor who cost me nothing (even via my employee helpline at work) as far as I could throw them, especially on such a specialised subject.

Anyway, no need for a solicitor. Just MCOL them and be done with it! I suspect it won't get as far as court.
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Old Jul 1, 2015, 4:30 pm
  #69  
 
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I hate opportunistic court action based on 'it might cost them more to defend than to pay'. There has to be some consequence for these types of actions.
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Old Jul 1, 2015, 4:45 pm
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You could always use one of the specialists like Bott & Co or delay.me.
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Old Jul 2, 2015, 6:33 am
  #71  
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Originally Posted by NFH
Although this happened 5 years ago, there has since been a lot more publicity about EU 261/2004, which has renewed my willpower to get some redress. 3 x €200 = €600, which is not a trivial sum. I'm still within the 6-year limit imposed by Section 5 of the Limitation Act 1980. I have become a lot more litigious in recent years and am very confident taking court action.

Much of the information in my original post above is superfluous to an EU 261/2004 claim. The basis of my claim is that:
  1. BA0490 departed from LHR 45 minutes late because of factors within BA's control.
  2. BA0490 was diverted to AGP because of fog at GIB. The fog quickly cleared, following which the U2 and ZB flights to GIB, which had also been diverted to AGP, departed from AGP and landed at GIB with an overall delay of significantly less than 2 hours. BA0490 failed to do the same, which resulted in arrival by coach at GIB with a delay of 4½ hours. This failure was within BA's control.
I'm interested to hear views on the merits of such a claim. When assessing EU 261/2004 claims where there is a purported weather issue, do English courts take into account the success of other airlines' flights in reaching the same destination at the same time?
If you ever come to a Do I'm at I'll tell you a few stories about getting to and from ACK. At least getting to and from GIB which I'm doing this month, can be done by land if needed.
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Old Jul 2, 2015, 6:57 am
  #72  
 
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I went BA to GIB last November,whilst walking down the ramp onto the aircraft another passenger said to me: 'You know this is only going to Malaga???',and NO I did not know,never heard any announcements,nothing,so I went back to the people who had just checked my boarding pass,and asked if this was correct.they said yes it was,we would be bussed from Malaga, to GIB,well,as i only had a few hours in GIB before coming back,this was a suprise to me,they said it was due to poor visibility at GIB,and guess what,the radar was out of action,now why is the radar always out?Is this not also an RAF base? do the apes keep messing with the radar?Anyway,several people decided not to go,so it took an hour to offload their bags,the Captain came out and said that it was his every intention to land at GIB,if he could see the runway he would land,so we took off 75 minutes late,by the time we got near to GIB the weather had cleared,and we landed at GIB....hooray.....the Captain also admitted that the boarding of his flight had not been handled correctly by ground staff,don't know what he meant by that,but I was so grateful we got to GIB....^
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Old Jul 3, 2015, 1:11 am
  #73  
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Originally Posted by paul4040
I wouldn't trust a solicitor who cost me nothing (even via my employee helpline at work) as far as I could throw them, especially on such a specialised subject.
I didn't say that the solicitor cost me nothing; I said that it was at no marginal cost to me. I pay a fixed periodic charge for unlimited legal advice from specialist consumer solicitors. EU261/2004 is one of the many consumer issues that they are particularly knowledgeable about.

I have spoken to BA, and the relevant team is looking into the matter again.
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Old Jul 3, 2015, 1:53 am
  #74  
 
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Originally Posted by liamvad
I went BA to GIB last November,whilst walking down the ramp onto the aircraft another passenger said to me: 'You know this is only going to Malaga???',and NO I did not know,never heard any announcements,nothing,so I went back to the people who had just checked my boarding pass,and asked if this was correct.they said yes it was,we would be bussed from Malaga, to GIB,well,as i only had a few hours in GIB before coming back,this was a suprise to me,they said it was due to poor visibility at GIB,and guess what,the radar was out of action,now why is the radar always out?Is this not also an RAF base? do the apes keep messing with the radar?Anyway,several people decided not to go,so it took an hour to offload their bags,the Captain came out and said that it was his every intention to land at GIB,if he could see the runway he would land,so we took off 75 minutes late,by the time we got near to GIB the weather had cleared,and we landed at GIB....hooray.....the Captain also admitted that the boarding of his flight had not been handled correctly by ground staff,don't know what he meant by that,but I was so grateful we got to GIB....^
Had you not taken off 75minutes late I wonder if the weather would have cleared by the time you got there
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Old Sep 22, 2015, 12:09 pm
  #75  
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BA have responded with a very standard reply that does not mention any of the facts of the matter:
Thanks for getting back in touch with us about your EU compensation claim. Please accept my apologies for the delay in my response. I understand this is something you feel strongly about and I’m sorry you’re unhappy with our previous replies.

We do want you to fly with us again and we know not resolving your complaint fully will affect the decisions you make when you need to travel in the future. I’ve had another look at your claim for compensation and I’ve taken time to make sure our response is accurate and up-to-date.

I’m afraid our decision hasn’t changed and the responses you’ve received about the eligibility of your EU compensation claim are correct. As previously advised, we’re not liable for a compensation payment in this situation. I know this isn’t the answer you were hoping for and I’m sorry to let you down.

Given the information we hold about your journey, our answer won’t change and we’re unable to respond to any further requests for compensation. I am sorry for any disappointment this may cause. We do hope we can welcome you both on board again in the near future.
I will therefore send a letter before action followed by a claim in the small claims track of the County Court.

Where is a good source of the scheduled and actual times of the Monarch and Easyjet flights on the same date? I will need to include this information in my particulars of claim.
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