HBO and bmi Diamond Club CC discount
May 15, 2014 | 1:03 pm
#1
Original Poster
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HBO and bmi Diamond Club CC discount
Those of us who still have the bmi plus Diamond Club credit cards can clickthrough after logging in to diamondclub.org to receive a 10% discount on a BA flight.
When I use this link to try and book shorthaul fares the hand baggage only option is not available to book.
Has anyone booked a HBO fare with this offer or are they not combinable?
My feeling is it's a bug because the HBO fares were introduced after the bmi discount.
I'm not sure who to contact about this to get a definitive answer. I'm sure most at the BA callcentre won't be aware of this discount and of course MBNA won't know much about BA IT and whether we're supposed to get a discount on HBO fares.
I also sometimes have the issue that business class fares are not discounted (but first are) but this discount is supposed to apply to all classes.
When I use this link to try and book shorthaul fares the hand baggage only option is not available to book.
Has anyone booked a HBO fare with this offer or are they not combinable?
My feeling is it's a bug because the HBO fares were introduced after the bmi discount.
I'm not sure who to contact about this to get a definitive answer. I'm sure most at the BA callcentre won't be aware of this discount and of course MBNA won't know much about BA IT and whether we're supposed to get a discount on HBO fares.
I also sometimes have the issue that business class fares are not discounted (but first are) but this discount is supposed to apply to all classes.
Last edited by layz; May 15, 2014 at 2:16 pm Reason: 10% not 20
May 15, 2014 | 2:08 pm
#3
Join Date: Jan 2006
Programs: MUCCI
Posts: 5,706
No, that is a totally different problem.
HBO does not come up in any promotional discount search, the booking engine version that they run on does not display them. So currently they are not combinable.
Not sure whether they will add support for them, some may argue HBO are discounted anyway. Personally I think they should allow support for them to be discounted, and also allow HBO to be mixed with non-HBO, plenty of times I only take a bag one way. If the saving is due to removing baggage, let people do it by direction, and let people in CE do it.
HBO does not come up in any promotional discount search, the booking engine version that they run on does not display them. So currently they are not combinable.
Not sure whether they will add support for them, some may argue HBO are discounted anyway. Personally I think they should allow support for them to be discounted, and also allow HBO to be mixed with non-HBO, plenty of times I only take a bag one way. If the saving is due to removing baggage, let people do it by direction, and let people in CE do it.
May 15, 2014 | 2:17 pm
#6
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May 15, 2014 | 5:00 pm
#8
Join Date: Mar 2009
Location: London
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The same is true for the shareholder discount - I don't think that it is a bug, but rather a decision to not allow a discount off the discounted fare.
May 15, 2014 | 6:28 pm
#9
Join Date: Jan 2006
Programs: MUCCI
Posts: 5,706
However, a decision might well have been made that there is either no urgency, no business case, or indeed perhaps no requirement to address, update or change this.
Which is a pity, as if the HBO savings do come from baggage, people who have a discount but not need for baggage should be able to get them too.
May 16, 2014 | 3:25 am
#10
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HBO flights are typically 10/12 lower each way than lowest economy all-in fares. I have booked HBO fares for the greater discount and cheerily written off the 1.
May 16, 2014 | 3:33 am
#11
Join Date: Mar 2009
Location: London
Programs: BA CCR/GGL, Hilton Diamond
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As I intimated in my post above, I don't actually think it is a pro active *decision* at all, as the booking engine version that supports HBO options is a more recent generation than the one that supports and powers the all the discount codes (including many of those give out for events).
However, a decision might well have been made that there is either no urgency, no business case, or indeed perhaps no requirement to address, update or change this.
Which is a pity, as if the HBO savings do come from baggage, people who have a discount but not need for baggage should be able to get them too.
However, a decision might well have been made that there is either no urgency, no business case, or indeed perhaps no requirement to address, update or change this.
Which is a pity, as if the HBO savings do come from baggage, people who have a discount but not need for baggage should be able to get them too.
It's akin to Avios redemptions - you can't get a discount in the Avios required if you book a HBO fare. Was this an active decision, an oversight, or something that falls into the "too difficult" pile - I'm not so sure on that one.
Well, yes, but the ex-shareholder discount is 10% off the base fare which is typically in single or low double digits for s/h flights, so 1 off a 10 each way base fare.
HBO flights are typically 10/12 lower each way than lowest economy all-in fares. I have booked HBO fares for the greater discount and cheerily written off the 1.
HBO flights are typically 10/12 lower each way than lowest economy all-in fares. I have booked HBO fares for the greater discount and cheerily written off the 1.
Last edited by LondonAndy; May 16, 2014 at 3:44 am
May 16, 2014 | 3:51 am
#12
Moderator: The British Airways Club, Marriott Bonvoy
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I've not been able to coax the system to offer me a HBO fare either when booking through the Diamond Club link.
The T&Cs are :
There doesn't seem to be any exclusion for particular fare types in the T&Cs, which suggests HBO fares should be included.
Maybe this should be referred to BA, since we don't actually know, to check this out and see whether this is a policy decision, a technological issue, or simply an omission ?
The T&Cs are :
10% Discount Terms & Conditions
1.This promotion is only open to Eligible Participants. An Eligible Participant is resident in the UK and a member of Diamond Club and a holder of a bmi plus American Express Card from MBNA, a bmi plus Credit Card Account or a bmi MasterCard with annual fee (‘Cards’). By taking part in this promotion Eligible Participants confirm that they accept the terms and conditions set out below.
2.Offer allows Eligible Participants to save 10% on Qualifying Flights. To make a booking Eligible Participants must sign- in to their Diamond Club account online at diamondclub.org and click on the unique link provided, linking through to ba.com.
3.Qualifying Flights means: a. A one-way or return point-to-point flight from the UK operated by British Airways (including BA Cityflyer Limited, Comair Pty Limited and Sun-Air of Scandanavia A/S), in any cabin; or
b. A connecting flight where you have transferred from and are transferring to a flight operated by British Airways (including BA Cityflyer Limited, Comair Pty Limited and Sun-Air of Scandanavia A/S) where your departure country is the UK, in any cabin.
4.Return flights must originate and terminate in the UK. Point-to-point flights are those with the same BA flight number for the whole outbound or inbound journey. Flights on BA franchises other than those listed above, codeshare and alliance airlines and any journey where the booking is made up of two or more carriers are not eligible for the promotion. The operating airline is stated on the choose your flights page on ba.com, in the column labelled ‘Flight Operator’.
5.Payment for flights must be made using a one of the Cards to benefit from this promotion.
6.The holder of one of the Cards must travel on any booking made.
7.Discount not valid for flights on code share or franchise carriers sold under the British Airways Code (with the exception of British Airways flights operated by BA Cityflyer Limited, Comair Pty Limited and Sun-Air of Scandanavia A/S).
8.Discount valid for flight purchase only and excludes taxes, fees and carrier charges.
9.British Airways standard credit card booking fees apply.
10.British Airways standard booking terms and conditions including amendment and cancellation charges apply. All travel is subject to availability.
11.This promotion is non transferable and cannot be combined with any other offer.
12.Visit www.ba.com for full terms and conditions of fare rules.
1.This promotion is only open to Eligible Participants. An Eligible Participant is resident in the UK and a member of Diamond Club and a holder of a bmi plus American Express Card from MBNA, a bmi plus Credit Card Account or a bmi MasterCard with annual fee (‘Cards’). By taking part in this promotion Eligible Participants confirm that they accept the terms and conditions set out below.
2.Offer allows Eligible Participants to save 10% on Qualifying Flights. To make a booking Eligible Participants must sign- in to their Diamond Club account online at diamondclub.org and click on the unique link provided, linking through to ba.com.
3.Qualifying Flights means: a. A one-way or return point-to-point flight from the UK operated by British Airways (including BA Cityflyer Limited, Comair Pty Limited and Sun-Air of Scandanavia A/S), in any cabin; or
b. A connecting flight where you have transferred from and are transferring to a flight operated by British Airways (including BA Cityflyer Limited, Comair Pty Limited and Sun-Air of Scandanavia A/S) where your departure country is the UK, in any cabin.
4.Return flights must originate and terminate in the UK. Point-to-point flights are those with the same BA flight number for the whole outbound or inbound journey. Flights on BA franchises other than those listed above, codeshare and alliance airlines and any journey where the booking is made up of two or more carriers are not eligible for the promotion. The operating airline is stated on the choose your flights page on ba.com, in the column labelled ‘Flight Operator’.
5.Payment for flights must be made using a one of the Cards to benefit from this promotion.
6.The holder of one of the Cards must travel on any booking made.
7.Discount not valid for flights on code share or franchise carriers sold under the British Airways Code (with the exception of British Airways flights operated by BA Cityflyer Limited, Comair Pty Limited and Sun-Air of Scandanavia A/S).
8.Discount valid for flight purchase only and excludes taxes, fees and carrier charges.
9.British Airways standard credit card booking fees apply.
10.British Airways standard booking terms and conditions including amendment and cancellation charges apply. All travel is subject to availability.
11.This promotion is non transferable and cannot be combined with any other offer.
12.Visit www.ba.com for full terms and conditions of fare rules.
Maybe this should be referred to BA, since we don't actually know, to check this out and see whether this is a policy decision, a technological issue, or simply an omission ?
May 16, 2014 | 1:41 pm
#15
Join Date: Jan 2006
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