Buying DC Miles
Apr 22, 2008, 9:08 am
#31
Join Date: Jul 2006
Location: London
Posts: 778
Hello,
I tried to purchase 20,000 gift miles for a friend and I got this message:
"We apologize for the inconvenience but we were not able to purchase the miles requested. The transaction has been cancelled and your card has not been charged.
Total billed to your card: £255.00"
Did you ever encountered a similar error?
Any idea on what I could do?
thanks for any help or suggestion...
-gio
I tried to purchase 20,000 gift miles for a friend and I got this message:
"We apologize for the inconvenience but we were not able to purchase the miles requested. The transaction has been cancelled and your card has not been charged.
Total billed to your card: £255.00"
Did you ever encountered a similar error?
Any idea on what I could do?
thanks for any help or suggestion...
-gio
Jun 11, 2008, 11:36 am
#32
Join Date: Sep 2007
Location: Tallinn, Estonia
Programs: Hilton Diamond, Accor Platinum, Radisson Rewards Gold, Marriott Platinum
Posts: 940
My friend also got today this "Information Transfer Error" message, while trying to purchase miles, but the funny thing is, when i logged in my account on the same computer I was able to purchase the miles to myself. It seemes like purchasing miles was forbidden for him? could it be possible?
Jun 12, 2008, 1:42 am
#33
Join Date: May 2003
Location: Scotland
Programs: BA, BD, AF, LH, AA, EK, Hilton, ICHG, SPG
Posts: 1,500
I was concerned last night, having decided to top up my destination miles under the current promotion : the transaction appeared to fail (after a L-O-N-G time trying), but the 'pending transactions' total against my bmi Mastercard had been increased by the relevant amount.
However I see this morning that my additional miles have been credited after all. (I half-expected they would be.)
However I see this morning that my additional miles have been credited after all. (I half-expected they would be.)
Jun 12, 2008, 2:03 am
#34
Join Date: Aug 2004
Location: Germany
Programs: *A Gold, OWE
Posts: 971
Okay, how do you do it to actually buy miles. I tried the link, chose the amount of miles I wanted, entered my email and when I click "next" I get an error message. I have tried this over the last 6 weeks or so.
So what's the magic trick ?
So what's the magic trick ?
Jun 12, 2008, 5:33 am
#36
Join Date: Aug 2005
Location: LON, UK
Programs: Lufthansa, Aegean, BMI, Hilton, Leaders Club, SPG
Posts: 357
Same problem here. For some reason I get an error message or a blank page when using Internet Explorer, but no problem when using Firefox.
Jun 12, 2008, 6:42 am
#37
Join Date: Aug 2004
Location: Germany
Programs: *A Gold, OWE
Posts: 971
Interesting though is that 1000 dc points a re listed to cost 0.12 GBP. I goes that is where the problem begins.
Any other advice ?
Jun 13, 2008, 4:07 am
#38
Join Date: Mar 2005
Posts: 1,121
try another credit card?
Jun 13, 2008, 4:15 am
#39
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,033
1. your details
First Name * Flyer
surname * Oxon
diamond club number * 116XXXXX
email address *
number of miles * 1,000 (£12.00) <drop-down box here>
First Name * Flyer
surname * Oxon
diamond club number * 116XXXXX
email address *
number of miles * 1,000 (£12.00) <drop-down box here>
followed by a 'continue' button ? Is this the point where it fails ?
Jun 13, 2008, 4:26 am
#40
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,033
Found It
1,000 miles £0.12
and then it failed.
So you will need to set your Windows Locale to UK for this to work properly.
Jun 16, 2008, 3:53 am
#41
Join Date: Aug 2004
Location: Germany
Programs: *A Gold, OWE
Posts: 971
Jul 25, 2008, 3:12 am
#43
Join Date: Apr 2003
Location: London, UK
Programs: BA, BMI, NZ, SQ
Posts: 434