Unexpected Amex MR Clawback
#16
Join Date: Jan 2011
Location: Washington, D.C.
Programs: AA, but I play the field
Posts: 1,440
Today I woke up to a surprise of an email saying 3038 MR was clawed back on my BBP, along with some generic description of what does not earn MR. Worryingly, the amount was 3038, the same amount I earned from buying 3 gift cards including fee at Safeway. Is this a one-off, or should I be concerned? I have not MS'd on this card for a long time, and only do so if some bonus/promotion comes along.
#17
Join Date: May 2000
Location: Houston, TX, USA
Programs: UA 1K, AA Lifetime Platinum, DL Platinum, Honors Diamond, Bonvoy Titanium, Hertz Platinum
Posts: 7,970
It would be small if it were done manually. However, if they have the purchase data in electronic form from the merchant, they could write a script that applied this automatically to all affected accounts. In that case, it would be more work for them NOT to adjust certain accounts just because the amounts were small. Plus, the amounts from all of the small gift card transactions added together could easily be more than the small percentage that bought gift cards in large quantities.
#18
Join Date: Mar 2011
Location: SAN
Programs: Delta Gold. Hilton Diamond. Hyatt Explorist.
Posts: 1,677
Today I woke up to a surprise of an email saying 3038 MR was clawed back on my BBP, along with some generic description of what does not earn MR. Worryingly, the amount was 3038, the same amount I earned from buying 3 gift cards including fee at Safeway. Is this a one-off, or should I be concerned? I have not MS'd on this card for a long time, and only do so if some bonus/promotion comes along.
#19
Join Date: Feb 2012
Location: San Juan, PR
Programs: Hyatt Globalist, Hilton Diamond, Marriott Gold
Posts: 146
Just saw a clawback of 5000 some points. I did have some grocery spend in March which matches. IIRC from prior years Amex seems to monitor more in April and clawback in April. I did spend some more in April prior to their action.
Should I expect the April spend to clawback too? (any datapoints from past in this area)?
I'm not at all aggressive in my grocery spend, and am a little perturbed. Also I have a litter of smaller amounts that were untouched in clawback
Should I expect the April spend to clawback too? (any datapoints from past in this area)?
I'm not at all aggressive in my grocery spend, and am a little perturbed. Also I have a litter of smaller amounts that were untouched in clawback
#20
Join Date: Jul 2011
Location: Sunny AZ
Programs: HH Diamond, Sixt Platinum, IHG Spire Ambassador, Marriott/SPG Gold .....
Posts: 3,215
Just saw a clawback of 5000 some points. I did have some grocery spend in March which matches. IIRC from prior years Amex seems to monitor more in April and clawback in April. I did spend some more in April prior to their action.
Should I expect the April spend to clawback too? (any datapoints from past in this area)?
I'm not at all aggressive in my grocery spend, and am a little perturbed. Also I have a litter of smaller amounts that were untouched in clawback
Should I expect the April spend to clawback too? (any datapoints from past in this area)?
I'm not at all aggressive in my grocery spend, and am a little perturbed. Also I have a litter of smaller amounts that were untouched in clawback
#21
Join Date: May 2000
Location: Houston, TX, USA
Programs: UA 1K, AA Lifetime Platinum, DL Platinum, Honors Diamond, Bonvoy Titanium, Hertz Platinum
Posts: 7,970
Can you clarify what you mean by "grocery spend" - did you purchase groceries, or did you purchase gift cards at a grocery store? Being "not at all aggressive" is an odd way to describe spend on actual groceries.