Originally Posted by
ZenFlyer
Others with greater experience in this area will hopefully have advice for you; in the meantime, xan you share whether the 3038 points were part if a larger purchase or a standalone purchase? That seems like a very small amount for them to bother clawing back.
It would be small if it were done manually. However, if they have the purchase data in electronic form from the merchant, they could write a script that applied this automatically to all affected accounts. In that case, it would be more work for them NOT to adjust certain accounts just because the amounts were small. Plus, the amounts from all of the small gift card transactions added together could easily be more than the small percentage that bought gift cards in large quantities.