May 28, 2020, 7:36 am

FlyerTalk Forums Expert How-Tos and Guides

Last edit by: Enigma368

AMEX COVID-19 BONUS EXPERIENCE WIKI

Doctor of Credit database of services that work/don’t work for credits: https://www.doctorofcredit.com/amex-benefits-workshop-which-merchants-code-for-streaming-wireless-shipping-credits-sortable-table

Please add services that have worked, or NOT worked, for you, along with any relevant notes. See the bottom of the wiki for information on what's supposed to be covered, per the Amex website.
Program T&Cs: https://about.americanexpress.com/si...n-TCs-FAQs.pdf

Wireless Phone Services (see below for rules)

WORKED
- AT&T Prepaid - post 269
- Greatcall - autopay, posted as WWW.GREATCALL.COM
- T-Mobile Prepaid - post 265
- Verizon Wireless Prepaid - posted as VZW PREPAID INTERNET OT
- Visible - hardware purchase and monthly bill - both posted as VISIBLE LONE TREE
- Google Fi - posted as wireless credit for many after May 22 (see posts from #385 onwards)
- ACN Flash wireless - autopay, posted as ACN Flash wireless. Credit posted 24 hours after charge posted.
DID NOT WORK
- xxx
YMMV
- Google Fi - posted as streaming for some (plat - "GOOGLE *GOOGLE FI G.CO/HELPPAY# CA", pay.google.com, additional information shows "GAMES"); no credit on green (additional information shows "Axxxxxxx SELLER"). Not clear if this was a temporary miscoding since it posted as Wireless for several after May 22. UPDATE: GOOGLE FI still sometimes posts as streaming credit. Worked for me on September 14th 2020. Had already used the $20 wireless credit and paid another $20 go Google FI and it was refunded as streaming credit. My experience is that it works 50% of the time.

Streaming Services (see below for officially covered services)

WORKED
- Amazon Music Unlimited - posted as AMAZON MUSIC
- Amazon Kindle
- Apple iCloud data storage - reimbursed as streaming subscription
- Audible
- Spotify
- Disney Plus - posted as DISNEY PLUS ECOM
- Netflix - posted as NETFLIX.COM
- YouTube - movie rental, directly through YouTube
- HBOMax
- Google Play credits (only if purchased in Android Play app)
- Google Play "In-Game Purchases" billed through google play
- Google Domain Services
- Sirius XM Annual Subscription
DID NOT WORK
- Criterion Channel
YMMV
- xxx

Shipping Services (Business Platinum)

WORKED
- USPS.com - Forever Stamps 5/27/2020
- USPS.com - gift shop.. toy trucks, etc 5/27/2020
- UPS - Campusship label generated and scanned into UPS stream 5/22/2020 (have not yet tested label generated but not scanned into stream)
DID NOT WORK
- xxx
YMMV
- xxx

Wireless Credit Rules, Per Amex Website (https://www.americanexpress.com/us/r...fo/retail.html)
To earn additional rewards, the purchase must be for monthly wireless telephone service charges and made directly from a wireless telephone service provider in the United States.

The following types of purchases are NOT included for additional Wireless rewards:

Purchases from authorized retailers, resellers or third party sellers
Purchases for hardware (e.g phones and accessories) or repair services
Bundled services offered by Wireless companies for TV, Internet and VoIP
VoIP (Voice Over Internet Protocol) services

Examples of merchants that accept the Card and where you can earn additional rewards for Wireless services include:

AT&T
Sprint
T-Mobile
Verizon

*This is not a complete list.

Examples of merchants where you will NOT earn additional rewards include:

Authorized retailers or resellers (e.g. Spring Communications, Wireless Zone)
Superstores (e.g. Wal-Mart, and Target)
Electronics stores (e.g. Best Buy, Staples)

Streaming Services Covered, Per Amex Website (https://www.americanexpress.com/us/r...fo/retail.html)

Amazon Music Unlimited
Apple Music
Apple TV+
AT&T Now
Audible
CBS All Access
Disney+
ESPN+
Fubo TV
HBO Max
HBO Now
Hulu
iHeartRadio
Kindle Unlimited
Luminary
MLB.TV
NBA League Pass
Netflix
NHL.TV
Pandora
Prime Video
Showtime
Sling TV
SiriusXM Streaming and Satellite
Spotify
Stitcher
YouTube Music Premium
YouTube Premium
YouTube TV

Amex USA COVID-19 temporary bonuses

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May 1, 2020, 9:37 am

#46

Statman

Join Date: May 2005

Location: Los Angeles

Posts: 600

Quote:

Originally Posted by mlrtime3

Anyone know of any yearly streaming/cell services to get the whole credit in one shot?

n/m $20/mo

It's a MONTHLY credit of $20. If you find a streaming/cell plan that only costs that but gives you a full YEAR of service, then please post it here so I can take advantage as well.

Gasolin likes this.

May 1, 2020, 10:06 am

#47

Gasolin

Join Date: Nov 2013

Location: NYC

Programs: OZ Diamond *A Gold / Delta Gold

Posts: 775

So who are those providers for the Platinum card?
I mean the url doesn't tell me anything, or I can't see it.

https://www.americanexpress.com/us/rewards-info.html

Edit:
Apparently, it's here.

https://www.americanexpress.com/us/r.../business.html

May 1, 2020, 10:09 am

#48

scubadu

Join Date: Sep 2008

Location: AUS

Programs: BAEC Gold, AA PPro, Hyatt Globalist, Amex Plat

Posts: 7,043

Quote:

Originally Posted by Gasolin

So who are those providers for the Platinum card?

Did you review any of the posts literally within this thread?

Regards

IndyHoosier likes this.

May 1, 2020, 10:14 am

#49

pmv

Join Date: Oct 2000

Location: South Dakota

Posts: 436

Disregard>>>> found the answers in the link below

for the 2H20 Dell: is that two SEPARATE purchases required? or will a $200 item end up "free"

For the shipping: does anyone know what qualifies? can't find any reference....

thanks!

https://about.americanexpress.com/si...n-TCs-FAQs.pdf

Last edited by pmv; May 1, 2020 at 11:03 am Reason: found the answer!

May 1, 2020, 10:27 am

#50

Gasolin

Join Date: Nov 2013

Location: NYC

Programs: OZ Diamond *A Gold / Delta Gold

Posts: 775

Quote:

Originally Posted by scubadu

Did you review any of the posts literally within this thread?

Regards

I did, but the website is not very clear. Not clear at all.
Anyway, through the chat, this is what they say.

SELECT U.S. STREAMING providers.

Amazon Music Unlimited
Apple Music
Apple TV+
AT&T Now Audible
CBS All Access
Disney+
ESPN+
Fubo TV
HBO Now
Hulu
iHeartRadio
Kindle Unlimited
Luminary
MLB.TV
NBA League Pass
Netflix
NHL.TV
Pandora Prime Video
Showtime
Sling TV
SiriusXM Streaming and Satellite
Spotify
Stitcher
YouTube Music Premium
YouTube Premium
YouTube TV

U.S. WIRELESS TELEPHONE providers.

AT&T, Verizon, Sprint, T-Mobile

cuthroat and xov91 like this.

May 1, 2020, 10:35 am

#51

scubadu

Join Date: Sep 2008

Location: AUS

Programs: BAEC Gold, AA PPro, Hyatt Globalist, Amex Plat

Posts: 7,043

Quote:

Originally Posted by Gasolin

That is literally the same list that mia already referenced in post 37 answering someone who already asked the same question.

Regards

May 1, 2020, 10:40 am

#52

Zorak

Moderator: Hyatt; FlyerTalk Evangelist

Join Date: Jun 2015

Location: WAS

Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester

Posts: 18,933

Quote:

Originally Posted by pokeable

Starting June, unused $250 Aspire resort credits will turn into restaurant credits.

Nice bonus imho.

Agreed, although I wonder why it (and the similar Bonvoy Brilliant $300 credit) start in June and not May.

Quote:

Originally Posted by notquiteaff

Thank you, that is very helpful. You wouldn’t have a similar list for wireless service providers or otherwise know if Google Fi counts?

edit: found this on the business side:

https://www.americanexpress.com/us/r...vice-providers

Doesn’t list Google Fi , but says “This is not a complete list.”

I've never had Google Fi count for AMEX Sync offers for wireless service providers, so my guess is it won't count here either

I just looked at my most recent Fi payment and the label at the top is "Business Services - Internet Services"

May 1, 2020, 10:47 am

#53

iluvdoco

Join Date: Aug 2014

Posts: 3,723

Any idea if this applies to authorized users? I'm assuming the credit (like Uber credit) is only for the primary user.

May 1, 2020, 10:52 am

#54

Zorak

Moderator: Hyatt; FlyerTalk Evangelist

Join Date: Jun 2015

Location: WAS

Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester

Posts: 18,933

Quote:

Originally Posted by iluvdoco

Any idea if this applies to authorized users? I'm assuming the credit (like Uber credit) is only for the primary user.

This is answered in the FAQ which was already linked above (slightly amusing to note the name of the file: Master-Value-Injection-TCs-FAQs.pdf):

https://about.americanexpress.com/si...n-TCs-FAQs.pdf

Quote:

My eligible charges are billed to an Additional Card on my account. Will I receive the statement credit?

Yes, charges made by both the Basic Card Member and Additional Card Member(s) on the eligible Card Account are eligible for statement credits. However, the total amount of statement credits for each Card Account will not exceed $20 per month on select U.S. streaming subscriptions and $20 per month on wireless telephone services purchased directly from U.S. service providers, and the total will not exceed $40 per month.

It looks like there is a FAQ section for each type of credit, and I didn't bother scrolling through all of them, but the ones I looked at all had similar language. Do a search through the document for "Additional Card" for the particular one(s) you're interested in, if you want to be sure.

May 1, 2020, 11:12 am

#55

Adelphos

Join Date: May 2011

Location: NYC (LGA, JFK), CT

Programs: Delta Platinum, American Gold, JetBlue Mosaic 4, Marriott Platinum, Hyatt Explorist, Hilton Diamond,

Posts: 4,895

I noticed that the Schwab card wasn’t included in the promotional literature around today’s changes. I just called Amex (regular customer service), and apparently the card is NOT getting the streaming and wireless credits. If that is the case, it may be a reason to cancel this card out of pure principle when the fee comes due (it is not really seen as comparable to the other Amex cards). Can anyone else confirm this?

EDIT - This is wrong (see post later in thread)

Last edited by Adelphos; May 1, 2020 at 11:43 am Reason: Correction

May 1, 2020, 11:30 am

#56

I Love to Travel

Join Date: Aug 2005

Programs: AA LTP, UA, DL, HH, Marriott/SPG

Posts: 585

Quote:

Originally Posted by Adelphos

I called a little while ago. The agent spent some time digging and came back and told me that the Schwab Plat IS getting the streaming and wireless credits. He said he was able to confirm it. I saw this under the FAQ's:

"FAQS
What products are eligible for the statement credit?
All U.S. Consumer Platinum Card Members are eligible to receive these statement credits."

Under the Green Card, it seems to exclude some of the other versions:

"FAQs What Card Members are eligible? The American Express Green Card is eligible for this statement credit. Our statement credit offer was designed based on a thorough evaluation of each of our product’s individual characteristics. Based on that evaluation, the American Express Traditional Green Card and American Express Senior Green Card are not eligible for this offer. You can find your card product name at the top of your statement."

So, I'm hoping that between the conversation and the Schwab plat not specifically being excluded, the card does get the streaming and wireless credits.

May 1, 2020, 11:37 am

#57

BuonaDomenica

Join Date: Nov 2019

Posts: 56

I just did an online chat as I have the American Express Platinum Morgan Stanley card and it does qualify for the $20 wireless credit.

May 1, 2020, 11:44 am

#58

Adelphos

Join Date: May 2011

Location: NYC (LGA, JFK), CT

Programs: Delta Platinum, American Gold, JetBlue Mosaic 4, Marriott Platinum, Hyatt Explorist, Hilton Diamond,

Posts: 4,895

Quote:

Originally Posted by I Love to Travel

Thanks. I followed up by calling the retention line, and they confirmed all consumer platinum accounts (Schwab, Morgan Stanley, etc) do receive the new benefits. Seems like it pays to always call retention when discussing these issues

May 1, 2020, 1:11 pm

#59

lax01

Join Date: Jul 2010

Posts: 1,224

Curious if my AT&T Wireless / Uverse Internet bundle will qualify....guessing no based on past performance but we shall test it out

Already switched Netflix and Spotify over to Platinum card....

May 1, 2020, 1:29 pm

#60

Aaron01

Join Date: Oct 2008

Location: SEA

Programs: All Around Nobody

Posts: 861

Can this be stacked with cash back offers from AMEX Offers? Ex. "Spend $100 or more, get $5 back. Up to 4 times (total of $20)."