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Airline fee $250/$200/$100 reimbursement reports: DL only (2020-21)

Old Jan 6, 2020, 1:19 pm
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Last edit by: rrgg
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.

Reminder: you must enroll and select your airline BEFORE making a reimbursable purchase. http://www.americanexpress.com/airlinechoice -or- "Call the number on the back of your Card to select a qualifying airline."

Credit posting delays range from several business days (typical) to several weeks (seen in Oct 2015). The T&Cs state that it could take up to four weeks, so wait at least that long before worrying, and certainly don't contact Amex prematurely

Caution: effective from 22 June 2019, gift card purchases from Delta do not get reimbursed.

Read this primer first
  • In the Amex Membership Rewards family, both the Consumer and Business versions of the Platinum and Centurion cards qualify for a $200 airline credit. The Premier Rewards Gold (PRG) card is eligible for a $100 airline credit (the Gold credit is going away in 2022). Hilton Aspire AMEX is eligible for a $250 airline credit.
  • You must click here to select Delta as your enrolled airline before you make a reimbursable purchase, else the benefit won't apply. The feature is activated immediately upon airline designation.
  • If you've selected DL in the past and don't wish to change airlines, there's no need to select again; current selection rolls into future years until modified.
  • The T&Cs state the eligible charges, but YMMV, so don't call and ask especially about the fuzzier cases below because that will probably hasten closing of any loopholes.
  • The credit is per account, not per card. If the main account has authorized users with additional cards, eligible charges may still be made on those cards, but they'll count jointly towards the same account limit.
  • Credits are capped per calendar year, meaning you could tap the full amount on Dec 31st and again on Jan 1st in the extreme. Transaction date, not posting date, determines the year. Note: This is not my experience. I purchased Dec 31, 2016, posted Jan 1, 2017 and went against my 2017 credit. (TheMadBrewer)
  • You will get a partial credit to bring your total annual reimbursements to the limit exactly if a qualifying charge takes you past the limit.
  • After four weeks, if you've read this Wiki carefully and posted here seeking assistance but the credit still has not arrived, consider chatting with Amex online. Politely mention the "Delta extras" you thought would be reimbursed within four weeks and they'll handle it.

Additional Collections/Split Tender -- THIS IS A LOOPHOLE. BE DISCREET

Quote:
TL;DR: Anything coded as an additional collection (a.k.a. add/collect or a/c), including difference in fare when changing flights, and accepting an FCM offer, also triggers the credit and will be reimbursed, provided that the amount charged to your card is $250 or less (regardless of card type, e.g. there have been reports of full $100 credit for Gold card on a/c over $100 and full $200 credit for Plat on a/c over $200, but always $250 or less)
How to do it: With waived fee for cancellation/changes on non-refundable tickets (due to COVID-19) you get an eCredit when cancelling it, so you can:
  1. Buy a non-refundable ticket with any combination of gift card/eCredit plus your AMEX, again provided that the residual amount charged to your card is $250 or less
  2. After credit has posted, and at least 48 hours after buying it, cancel it (ensure there's no fee for cancelling it) so you get an updated eCredit for the full ticket amount.
    • alternatively, if you buy a ticket far enough in the future, there is no particular need to cancel the ticket, just change it once you have some new dates or itinerary in mind (you can change origin, destination or both)
    • however, note that the waiver of change fees on Basic Economy tickets is ending: https://www.delta.com/us/en/travel-p...sbeforeapril30
    • thus you should use main cabin tickets for this purpose (assuming DL does not extend the BE policy due to omicron etc.)
  3. You can even use the result of (2) as an eCredit to repeat step 1 with a different AMEX card if you have multiples. Note that in this context, changing an unflown future ticket is exactly equivalent to an eCredit in the amount of the ticket's value.
More details:
  • Relevantly, split tender where you partially pay with a gift card, existing credit, VDB voucher etc. and partly charged to your card, are processed by DL as an add/collect and trigger the credit per above.
  • Thus if you anticipate actually buying, say, a $200 DL ticket, you could buy a single $50 gift card, then buy the ticket using $50 GC and $150 on your card (the $150 will be reimbursed). This is just an example; as per the previous bullet there is no reason it needs to be specifically $50, or even a gift card. The "additional collection" is what leads to the credit, the reason why it is "additional" is unimportant.
    • In general, only additional collections less than ~$250 are automatically reimbursed. If you use a $50 gift card to buy a $500 ticket, a $450 additional collection will be generated but it will not be auto-reimbursed by Amex.
    • If you already have gift cards or ecredits in particular denominations that don't line up well with the price of the ticket you want to buy (additional collection will end up being too much to get auto-reimbursed or too little to efficiently use up the fee credit), consider whether you may be able to reach a better outcome by splitting up the purchase -- buying a round trip as two one ways or buying multiple passengers separately. But, note that buying 2 one-ways instead of a round trip can sometimes cost more, making it not worthwhile, and note the caveats about multiple passenger purchases below, as well as considering the risk that buying 2 passengers separately can have negative implications for Medallion upgrades (if applicable) as well as creating the risk that you are separated from your travel companions if there is a flight cancellation.
  • The "additional collection" transaction notation shows up after the transaction posts, on the website only (both desktop and mobile) if you click into a transaction to view the details (it does not appear in the app, or while the purchase is pending)
  • Note that special care is needed when booking tickets for 2 or more people in a single transaction.
    • When booking multiple people in a single transaction on Delta.com, each person's ticket charges to the credit card in a separate transaction, and gift cards are used starting with the first ticket until they are exhausted. So for example if you were booking 2x $210 tickets, for a total transaction of $420, if you used a $200 gift card the charges would post to Amex as a $10 additional collection on the first person and a $210 regular ticket charge for the second person, resulting in only a $10 reimbursement. For the same two tickets if you used a $220 gift card, the first person would be covered entirely by the gift card and the second person's ticket would charge as a $190 additional collection, resulting in a $190 reimbursement.
    • This would work differently if ecredits are used instead of gift cards since ecredits are not transferrable -- ecredits can only be applied to a ticket for a person whose name is on the ecredit; if other people are booked in the same transaction, any leftover ecredit balance will *not* be applied to those other people.
  • Canceling a ticket within the 24-hour[1] risk-free period generally results in funds being returned to where they came from (GC back to GC and CC back to CC) even if the ticket is non-refundable; also, Delta interprets the 24-hour risk free cancellation period generously -- you actually have until midnight of the day following the day of booking (in which time zone is oft-speculated but unclear). Thus, this can work out to nearly 48 hours if the timing is exactly right. Hence the suggestion above to cancel only after 48 hours, or avoid canceling altogether.
  • Caution when buying multiple tickets in a single transaction: for example if you buy two $125 tickets in one transaction (total $250) and use one $100 GC or even two $50 GCs, they will all be applied to the same ticket and you would see one additional collection for $25 on that ticket and a separate "normal" charge for $125 for the second ticket. In this scenario only $25 will be reimbursed (instead of the $150 you might be expecting). In this situation you would need to book the two tickets separately to get the credit on each one.
  • FCM offers may require accepting for the entire trip (vs just one segment) or calling in to up-fare the whole trip (please post data points either way)

Paying for a ticket partially with SkyMiles

NOTE that DL has two different programs for partially paying with SkyMiles, that seem superficially similar, but are quite different
  • Pay With Miles is a feature available to DL-branded AMEX cardholders that lets you pay for part of your ticket using SkyMiles in increments of 5,000 miles = $50. If you use PWM then the remaining amount charged to your card posts as additional collection and will qualify for the fee credit (multiple data points)
  • Miles + Cash is like buying an award ticket but using cash to substitute for some of the miles. As an example, you might be offered a ticket for 40,000 miles + $5.60, or 30,000 miles + $205.60 (these numbers are made up). If you choose the latter option what you are really doing is buying 10,000 miles for $200, then using those 10,000 miles plus 30,000 that you already had to buy the 40,000 ticket + $5.60 in taxes. This will post as two separate transactions, $200 for the miles purchase, and $5.60 for the taxes on the award ticket. The $5.60 will be reimbursed (just like any other award ticket). The $200 seems like it does not get automatically reimbursed, although it may post as "Frequent Flyer Fee/Purchase" in which case you have a pretty good case for getting it credited manually by contacting AMEX.
  • Note: Miles + Cash is usually a terrible value (even for SkyMiles)
  • See the list of FAQs at the bottom of the "Pay With Miles" page for more info (search in particular for "What is the difference between Pay with Miles and Miles + Cash?")


other non Gift Card options
  • baggage and other service fees (same day change/standby, change fees, etc.)
  • taxes on award flights (including the $5.60 September 11 security fee)
  • in-flight purchases (EXCEPT wifi) -- although currently nothing available due to COVID?
  • SkyClub access/guest fees (but NOT gift cards purchased at a SC, which are actually activated at a 3rd party web site)
  • mileage boosts (post 2499) trip extras have been discontinued
  • The $59 for Delta Skymiles Select is reimbursed (posts 2180, 2182) SkyMiles Select is no longer available for purchase

these may not credit automatically, but people have had success getting them processed manually after the fact
  • seat purchase fees (if you buy an upgrade and it does not credit automatically and you call in, do not call it an upgrade, call it a seat purchase/assignment fee)
  • premium beverages purchased in the Sky Club (post 462)

(DEAD) eGift Card (eCert) details For other airlines:

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Airline fee $250/$200/$100 reimbursement reports: DL only (2020-21)

Old Oct 27, 2020, 10:33 pm
  #826  
 
Join Date: Nov 2012
Posts: 126
Trying to be clear...

if I buy a round-trip ticket for $282...
I can buy a $ 50 gc on my amex
Use gc plus $232 on amex
​​​​​get the $200 credit.
Yes?

Last edited by erasmusmrr; Oct 27, 2020 at 11:48 pm
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Old Oct 27, 2020, 11:19 pm
  #827  
Moderator: Hyatt, American Express; FlyerTalk Evangelist
 
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Originally Posted by erasmusmrr
Trying to be clear...

if I buy a round-trip ticket for $282...
I can but a $ 50 gc on my amex
Use gc plus $232 on amex
​​​​​get the $200 credit.
Yes?
Yep.
Zorak is offline  
Old Oct 28, 2020, 12:07 am
  #828  
 
Join Date: Nov 2012
Posts: 126
OK, and if I don't get the credit?
erasmusmrr is offline  
Old Oct 28, 2020, 12:20 am
  #829  
Moderator: Hyatt, American Express; FlyerTalk Evangelist
 
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Originally Posted by erasmusmrr
OK, and if I don't get the credit?
Uh, then you don't get the credit? I'm not sure what you're asking. Based on all the data points we have to date, the transaction you describe would expect to get routinely credited. If for some reason it doesn't, well, then maybe something changed.
milesforhire likes this.
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Old Oct 28, 2020, 5:47 am
  #830  
mia
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Originally Posted by erasmusmrr
OK, and if I don't get the credit?
You have an airline ticket, but you do not have any basis to ask American Express to "fix" the transaction. Ticket purchases are explicitly excluded by the terms. Any time we try a transaction that the system may reimburse by mistake we accept the risk that the loophole is not completely reliable.
ijgordon, bgriff and milesforhire like this.
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Old Oct 28, 2020, 10:10 am
  #831  
 
Join Date: Nov 2012
Posts: 126
I guess I'm searching for a way to safely spend the $200 credit before I lose it. Really don't have any plan to fly because of the pandemic. I was going to get a ticket for next summer.

Last edited by erasmusmrr; Oct 28, 2020 at 10:33 am
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Old Oct 28, 2020, 11:28 am
  #832  
Moderator: Hyatt, American Express; FlyerTalk Evangelist
 
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Originally Posted by erasmusmrr
I guess I'm searching for a way to safely spend the $200 credit before I lose it. Really don't have any plan to fly because of the pandemic. I was going to get a ticket for next summer.
If you're pretty sure you'll fly *something* in the next year, then the above method is pretty reliable (currently) for monetizing the $200 credit, but you do still end up with an airline ticket (or, with COVID flexibility, effectively an eCredit) that will expire at some point. I don't think there's currently a risk-free way to just turn it into $200 in cash equivalent, but that's the nature of this game
Zorak is offline  
Old Oct 28, 2020, 2:17 pm
  #833  
 
Join Date: Nov 2012
Posts: 126
One other question, if I used a credit from elsewhere, from a previous voucher I received...$280 ticket, $140 credit, $140 amex...Would I get the $200 credit on the amex?
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Old Oct 28, 2020, 2:25 pm
  #834  
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Originally Posted by erasmusmrr
One other question, if I used a credit from elsewhere, from a previous voucher I received...$280 ticket, $140 credit, $140 amex...Would I get the $200 credit on the amex?
Well, you would get $140 of the $200 credit.
bgriff is offline  
Old Oct 28, 2020, 2:32 pm
  #835  
 
Join Date: Nov 2012
Posts: 126
Originally Posted by bgriff
Well, you would get $140 of the $200 credit.
Can I just use $82 credit, $200 credit and get the $200 refunded in that case? Not sure if I could split the voucher.
erasmusmrr is offline  
Old Oct 28, 2020, 2:46 pm
  #836  
 
Join Date: Oct 2020
Posts: 8
Thanks to this forum and for folks posting their experiences

10/25 - purchased $280 ticket + $50 giftcard via paypal (instant activation), grand total $230.20 charged to AMEX Platinum
10/26 - saw transaction posted and "additional collection" visible on page
10/27 - $200 credit posted

Sadly last year I was down to the wire and couldn't take advantage so ended up losing $200. Head start this year and read the last 20-30 pages of this thread to be extra sure.
only1swami is offline  
Old Oct 28, 2020, 3:20 pm
  #837  
 
Join Date: Nov 2012
Posts: 126
Originally Posted by only1swami
Thanks to this forum and for folks posting their experiences

10/25 - purchased $280 ticket + $50 giftcard via paypal (instant activation), grand total $230.20 charged to AMEX Platinum
10/26 - saw transaction posted and "additional collection" visible on page
10/27 - $200 credit posted

Sadly last year I was down to the wire and couldn't take advantage so ended up losing $200. Head start this year and read the last 20-30 pages of this thread to be extra sure.
I would be able buy the $50 delta gift card from delta.com as well, same thing, right? Sorry for all the questions.
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Old Oct 28, 2020, 5:19 pm
  #838  
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Originally Posted by erasmusmrr
Can I just use $82 credit, $200 credit and get the $200 refunded in that case? Not sure if I could split the voucher.
I could be wrong, but I don't think they will let you use only part of a voucher.

Originally Posted by erasmusmrr
I would be able buy the $50 delta gift card from delta.com as well, same thing, right? Sorry for all the questions.
Yes. The only difference is that gift cards purchased from the DL site have a waiting period (I forget exactly, 24-72 hrs?) before they become active and cannot be used until then.
Zorak is offline  
Old Oct 28, 2020, 5:30 pm
  #839  
 
Join Date: Oct 2020
Posts: 8
Originally Posted by erasmusmrr
I would be able buy the $50 delta gift card from delta.com as well, same thing, right? Sorry for all the questions.
What Zorak said above. I read here that if you buy from PayPal you can book right away (as soon as the e-card is delivered via PayPal). You can buy via DL but it takes some time to kick in...so if you're chasing a fare, best to go PPYL route
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Old Oct 28, 2020, 6:45 pm
  #840  
 
Join Date: Nov 2012
Posts: 126
Originally Posted by only1swami
What Zorak said above. I read here that if you buy from PayPal you can book right away (as soon as the e-card is delivered via PayPal). You can buy via DL but it takes some time to kick in...so if you're chasing a fare, best to go PPYL route
As long I'm ok with a credit card payment of $230 in addition to the $50 gift card to receive the $200 credit. Maybe won't renew for next year if the $200 credit is a struggle to spend and I can't use lounges if I'm not traveling much or at all.
I guess, if I don't like the flight, I can always change for no additional fee.

Last edited by erasmusmrr; Oct 30, 2020 at 12:19 pm
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