AMEX Priority Pass will exclude Restaurants (August 2019)
#1
Original Poster
Join Date: Apr 2012
Location: SFO
Programs: AS MVP Gold 75K, UA Gold, Marriott LTT, Avis President's Club
Posts: 1,539
AMEX Priority Pass will exclude Restaurants (August 2019)
This is upsetting. This comes across as cheap. I can see many customers being surprised and angry when they get a bill for a Priority Pass visit.
https://viewfromthewing.boardingarea...aurant-credit/
Effective August 1 “the Priority Pass Membership benefit offered on American Express Platinum and Centurion Cards and Hilton Ascend, Hilton Aspire, and Marriott Bonvoy Brilliant™ Cards will no longer include complimentary access to non-lounge airport experiences.”
#2
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,955
It will be interesting to see if Citi and Chase do the same, and if Priority Pass continues to offer this feature if there is widespread pushback from card issuers.
#4
Join Date: Mar 2003
Programs: BA GGL; AA LT Gold; AS 100K; DL MM GM; Hyatt G*list, Hilton Diamond; SQ silver
Posts: 3,806
This is upsetting. This comes across as cheap. I can see many customers being surprised and angry when they get a bill for a Priority Pass visit.
https://viewfromthewing.boardingarea...aurant-credit/
https://viewfromthewing.boardingarea...aurant-credit/
#5
Original Poster
Join Date: Apr 2012
Location: SFO
Programs: AS MVP Gold 75K, UA Gold, Marriott LTT, Avis President's Club
Posts: 1,539
This may not happen. Priority Pass should be able to program their system so that American Express subsidized memberships are rejected by the restaurant POS system.
It will be interesting to see if Citi and Chase do the same, and if Priority Pass continues to offer this feature if there is widespread pushback from card issuers.
It will be interesting to see if Citi and Chase do the same, and if Priority Pass continues to offer this feature if there is widespread pushback from card issuers.
#6
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,955
Understood, because the membership rules allow you to pay for extra guests. This will be different, because the membership will be invalid at that location. Priority Pass handled this when United Clubs accepted some, but not all, types of memberships.
#8
Original Poster
Join Date: Apr 2012
Location: SFO
Programs: AS MVP Gold 75K, UA Gold, Marriott LTT, Avis President's Club
Posts: 1,539
I would skip the SFO Centurion and go to a PP Restaurant. I figure it "helped" AMEX with crowding. I guess that was too expensive. I'll still do that with my Chase Priority Pass membership (for now).
#9
Join Date: Jun 2004
Location: DCA
Posts: 888
This seems like an over correction to a problem. I have no doubt that people are abusing the system, but it seems easily to rectify (limit transactions per day/week/month/individual facilities, etc...)
In my opinion, this is a marked degradation to the program.
In my opinion, this is a marked degradation to the program.
#10
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,721
Won't bother me, I have PP cards from 3 issuers. I will just plan to cancel the Amex card prior to paying the next AF, and will be sure to mention this enhancement.
#11
Join Date: Dec 2017
Location: YCD
Programs: AC 75K, HIlton Honors Gold, Marriott Gold Elite, Radisson Rewards Gold
Posts: 513
Well, as of now nothing on Canada PP thru Amex but am assuming that is about to change...I've only used this benefit once at Denver but will say it was a nice change vs. lounge
#12
Original Poster
Join Date: Apr 2012
Location: SFO
Programs: AS MVP Gold 75K, UA Gold, Marriott LTT, Avis President's Club
Posts: 1,539
I was going to put [USA] in the post title to avoid confusion. However, the USA changes were confirmed after the Hong Kong changes. I'm guess this is a world wide cost cutting measure.
#13
Join Date: Aug 2005
Location: Brooklyn
Programs: Delta Diamond, Bonvoy something good; sometimes other things too
Posts: 5,050
I mostly use the app to get into the lounges now anyway (which I highly recommend for anyone who isn't, btw; one less card to carry and dig out of a wallet or bag while running around the airport) and if my formulation above is correct, it appears I am using my Amex PP card in the app, so I guess I'll have to figure out how to set that up for the Chase PP card instead.
That is, unless Chase follows suit and renders the whole thing moot.
#14
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
I would hope that this is the way it works. It would be very awkward to sign a bill for an extra guest at the door.
#15
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Can anyone remind me how to distinguish my CSR PP card from my Amex Plat PP card? IIRC the Chase one has 16 digits while the Amex one has fewer digits?
I mostly use the app to get into the lounges now anyway (which I highly recommend for anyone who isn't, btw; one less card to carry and dig out of a wallet or bag while running around the airport) and if my formulation above is correct, it appears I am using my Amex PP card in the app, so I guess I'll have to figure out how to set that up for the Chase PP card instead.
That is, unless Chase follows suit and renders the whole thing moot.
I mostly use the app to get into the lounges now anyway (which I highly recommend for anyone who isn't, btw; one less card to carry and dig out of a wallet or bag while running around the airport) and if my formulation above is correct, it appears I am using my Amex PP card in the app, so I guess I'll have to figure out how to set that up for the Chase PP card instead.
That is, unless Chase follows suit and renders the whole thing moot.
Amex PP card has 11 digits, formatted as 3 digits, space, 7 digits, space, 1 digit). Mine starts with a 1.
CSR PP card has 16 digits all run together, no spaces. Mine starts with a 7.
I always get these confused with the changing rules. Am I correct now that:
- Amex Plat-supplied PP gets you+2 into the lounge, but as of August no non-lounge stuff?
- CSR-supplied PP gets you+2 into lounge, and as of right now still valid for non-lounge stuff?
It's not just restaurants that are going away. I use my PP every now and then for a Minute Suite which was a very nice thing to have.