Jan 24, 2019, 7:51 am
Last edit by: mia
Policy Changes effective March 22, 2019
Source: https://thecenturionlounge.com/info/access/
NOTE: FOR PLATINUM CARD MEMBERS ONLY
The Centurion Lounge is a day of departure lounge. We will not admit arriving Platinum Card Members with boarding passes for flights that have just landed. We will admit Platinum Card Members with layovers or connecting flights who produce proof of connecting flight.
We will not admit Platinum Card Members more than 3 hours before the departure time on the Platinum Card Member’s same-day, confirmed boarding pass. This does not apply to Platinum Card Members with a connecting flight.
We will admit children under 2 years of age free of charge, provided an accompanying parent or guardian is able to produce a “lap infant” boarding pass or proof of age
The Centurion Lounge is a day of departure lounge. We will not admit arriving Platinum Card Members with boarding passes for flights that have just landed. We will admit Platinum Card Members with layovers or connecting flights who produce proof of connecting flight.
We will not admit Platinum Card Members more than 3 hours before the departure time on the Platinum Card Member’s same-day, confirmed boarding pass. This does not apply to Platinum Card Members with a connecting flight.
We will admit children under 2 years of age free of charge, provided an accompanying parent or guardian is able to produce a “lap infant” boarding pass or proof of age
Centurion Lounge crowding (2015-2019)
Dec 8, 2019, 10:57 pm
#2101
Join Date: Mar 2005
Location: KOA/PHKO
Programs: Starbucks Gold :-)
Posts: 831
Centurion Lounge > 3 hours before flight
Hi guys
I have a connection in SFO and want to use the Cent lounge for the 1hr before the Polaris lounge opens. Technically speaking I'd be entering Cent at 5:30am, and my flight isn;'t until 9:45am. From real-world experience, does the 3hr rule still apply for connecting flights? Do I just need to show my previous BP..? Also, what if my guest has a flight that is later - which rules apply to them?
Thanks?
I have a connection in SFO and want to use the Cent lounge for the 1hr before the Polaris lounge opens. Technically speaking I'd be entering Cent at 5:30am, and my flight isn;'t until 9:45am. From real-world experience, does the 3hr rule still apply for connecting flights? Do I just need to show my previous BP..? Also, what if my guest has a flight that is later - which rules apply to them?
Thanks?
Dec 8, 2019, 11:38 pm
#2102
Join Date: Nov 2013
Location: NYC
Programs: OZ Diamond *A Gold / Delta Gold
Posts: 775
For connecting flight, it should not apply. For the guest, not sure.
Dec 8, 2019, 11:44 pm
#2103
Join Date: Mar 2005
Location: KOA/PHKO
Programs: Starbucks Gold :-)
Posts: 831
The guest is connecting with me, but has a 10hr layover (Obviously they aren't staying; but they were going to accompany me for breakfast)
Dec 9, 2019, 7:48 am
#2104
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
Dec 9, 2019, 8:28 am
#2105
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,852
Hi guys
I have a connection in SFO and want to use the Cent lounge for the 1hr before the Polaris lounge opens. Technically speaking I'd be entering Cent at 5:30am, and my flight isn;'t until 9:45am. From real-world experience, does the 3hr rule still apply for connecting flights? Do I just need to show my previous BP..? Also, what if my guest has a flight that is later - which rules apply to them?
Thanks?
I have a connection in SFO and want to use the Cent lounge for the 1hr before the Polaris lounge opens. Technically speaking I'd be entering Cent at 5:30am, and my flight isn;'t until 9:45am. From real-world experience, does the 3hr rule still apply for connecting flights? Do I just need to show my previous BP..? Also, what if my guest has a flight that is later - which rules apply to them?
Thanks?
Dec 9, 2019, 4:11 pm
#2106
Join Date: Mar 2005
Location: KOA/PHKO
Programs: Starbucks Gold :-)
Posts: 831
Thanks. And the guest..? Or does that just depend on my ticket?
Dec 9, 2019, 6:49 pm
#2107
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
Dec 9, 2019, 6:54 pm
#2108
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
Dec 9, 2019, 10:03 pm
#2109
Join Date: Jan 2014
Programs: Delta
Posts: 61
The credit card perk is nearly useless now as I can never get into the lounge for a quick bite before my flight in Seattle. They also make you revalidate all your credentials AFTER they get your phone number and text you. I think this is overkill. Planning to cancel the card next year, they took too much away for the $500+ a year.
Dec 10, 2019, 5:55 pm
#2110
Join Date: Dec 2018
Programs: $9 Fare Club
Posts: 1,485
A 'quick bite', the smallest lounge in the Centurion system and the 8th busiest airport in the US go together like toothpaste and orange juice. I sympathize, but expecting a quick dip in and out of an oversubscribed lounge is a stretch given public knowledge of how busy it it. Fwiw Amex need to at a minimum limit the free guesting to 1 person and figure out a more equitable solution for admitting families that is fair to solo travelers. If you have to pay extras for > 1 guest then so be it.
Dec 10, 2019, 6:02 pm
#2111
Join Date: Jan 2014
Programs: Delta
Posts: 61
A 'quick bite', the smallest lounge in the Centurion system and the 8th busiest airport in the US go together like toothpaste and orange juice. I sympathize, but expecting a quick dip in and out of an oversubscribed lounge is a stretch given public knowledge of how busy it it. Fwiw Amex need to at a minimum limit the free guesting to 1 person and figure out a more equitable solution for admitting families that is fair to solo travelers. If you have to pay extras for > 1 guest then so be it.
Dec 10, 2019, 11:09 pm
#2112
Join Date: Apr 2007
Posts: 208
The credit card perk is nearly useless now as I can never get into the lounge for a quick bite before my flight in Seattle. They also make you revalidate all your credentials AFTER they get your phone number and text you. I think this is overkill. Planning to cancel the card next year, they took too much away for the $500+ a year.
Food in the lounge is definitely not up to much but I hate to be around the big crowds that lurk at the gates or in restaurants. Even a crowded lounge feels better
Dec 10, 2019, 11:34 pm
#2113
Join Date: May 2011
Location: NYC (LGA, JFK), CT
Programs: Delta Platinum, American Gold, JetBlue Mosaic 4, Marriott Platinum, Hyatt Explorist, Hilton Diamond,
Posts: 4,897
I realize this may not be possible depending on where you fly, but I would fly Delta more and stop by the SkyClub for clam chowder and other good food options if I were SEA based
Dec 10, 2019, 11:43 pm
#2114
Join Date: Oct 2000
Location: SEA, or BOS, or MUC, or other places (probably connecting). "Detroit, Michigan is in the Eastern time zone."
Programs: DL PM/1MM, AS 100K, NEXUS/GE, CLEAR, Bonvoy Platinum, Hilton Gold
Posts: 1,201
It's still crowded despite both of these changes (or perhaps in part because of the changes). With the Port of Seattle busy expanding the North Satellite and building the new International Arrivals Facility, I wouldn't expect Concourse B to get any attention for a while. My "workaround" is to fly Delta and use the nice new Sky Club around the corner.
Dec 15, 2019, 3:44 pm
#2115
Join Date: Jan 2014
Programs: Delta
Posts: 61
I understand there might be ways around the crowding but the point is that the card is losing its value. If I cannot use the rewards and entitlements when I need them, then the idea of having the Platinum card diminishes. I'm thinking this will be cancelled or downgraded sometime early next year.