Jan 24, 2019, 7:51 am
Last edit by: mia
Policy Changes effective March 22, 2019
Source: https://thecenturionlounge.com/info/access/
NOTE: FOR PLATINUM CARD MEMBERS ONLY
The Centurion Lounge is a day of departure lounge. We will not admit arriving Platinum Card Members with boarding passes for flights that have just landed. We will admit Platinum Card Members with layovers or connecting flights who produce proof of connecting flight.
We will not admit Platinum Card Members more than 3 hours before the departure time on the Platinum Card Member’s same-day, confirmed boarding pass. This does not apply to Platinum Card Members with a connecting flight.
We will admit children under 2 years of age free of charge, provided an accompanying parent or guardian is able to produce a “lap infant” boarding pass or proof of age
The Centurion Lounge is a day of departure lounge. We will not admit arriving Platinum Card Members with boarding passes for flights that have just landed. We will admit Platinum Card Members with layovers or connecting flights who produce proof of connecting flight.
We will not admit Platinum Card Members more than 3 hours before the departure time on the Platinum Card Member’s same-day, confirmed boarding pass. This does not apply to Platinum Card Members with a connecting flight.
We will admit children under 2 years of age free of charge, provided an accompanying parent or guardian is able to produce a “lap infant” boarding pass or proof of age
Centurion Lounge crowding (2015-2019)
Nov 28, 2015, 4:58 am
#196
Join Date: Jul 2002
Location: YUL
Programs: Various airline, hotel and credit card programs
Posts: 1,903
I have been only to the lounges in LGA and MIA.
At times, I noticed a party of people who went "camping" there, taking all the space, behaving as if they owned the place. And their kids running all over... Let's not go there.
If Amex wants to maintain the high standards, they need to limit severely the guest privileges.
The idea of 5 passes per year looks very appealing and may solve the problem of overcrowding. The operating costs would go down as well.
Nov 28, 2015, 6:41 am
#197
Join Date: Dec 2012
Posts: 76
I think Cardholder + 1 would solve lots of the problems.
Nov 28, 2015, 8:30 am
#198
Join Date: Jan 2000
Posts: 3,026
At DFW lounge last week a couple of times. Pretty busy but the reserved tables for Centurion holders worked for me.
Nov 28, 2015, 8:40 am
#199
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,795
Nov 28, 2015, 10:30 am
#201
Used to be MBS PremExec
Join Date: Sep 2000
Location: Saginaw, MI (MBS)
Programs: UA 1K 1.9MM, Marriott Titanium w/Lifetime Plat, Hilton LIfetime ♢, National Exec, Amex Plat
Posts: 5,722
* And specifically for Vegas, we surely let her run around and have a blast at the LAS Amex lounge's kid's room (gasp!)...That place these is specifically designed for kids--and a great place to burn off some energy before a flight. I don't recall, do other clubs have a play room like LAS has? I've visited other clubs, but not with my family.
Nov 28, 2015, 12:53 pm
#202
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,795
Unlimited for Plat/Cent cardholders. Plats get X guest passes per year, Cents get 2X, or something like that.
Nov 28, 2015, 7:44 pm
#203
A FlyerTalk Posting Legend
Join Date: Feb 2001
Location: Berkeley, CA USA
Programs: Piggly Wiggly "Shop the Pig!" Preferred Shopper
Posts: 57,084
Dec 4, 2015, 4:58 pm
#204
Moderator, Hertz; FlyerTalk Evangelist
Join Date: Nov 2005
Location: KRK
Programs: UA 1MM, BA GGL, Hyatt Glob, Hilton Diamond and others
Posts: 12,691
What I noticed with the overcrowding, it really depends on the flight schedule. For instance in SFO I was there for about 6hrs. in the beginning, it was quite empty. it filled up for 2hrs and then emptied again. There were quite a few east cost transcons leaving at that time.
I would agree with card holder + 1 guest which is a good compromise I think to keep the overcrowding down.
I would agree with card holder + 1 guest which is a good compromise I think to keep the overcrowding down.
Dec 4, 2015, 5:02 pm
#205
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 38,654
* And specifically for Vegas, we surely let her run around and have a blast at the LAS Amex lounge's kid's room (gasp!)...That place these is specifically designed for kids--and a great place to burn off some energy before a flight. I don't recall, do other clubs have a play room like LAS has? I've visited other clubs, but not with my family.
Dec 5, 2015, 5:48 am
#206
Moderator: Manufactured Spending
Join Date: Jul 2011
Posts: 6,580
I think the crowding has to do with the 100K intro offer they had earlier this year. Most of the people who used it will probably cancel their cards when the annual fee comes up, so unless they do it again next year, the crowds should thin out.
Dec 5, 2015, 7:21 am
#207
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
They can cull Platinum Card customers at anytime by refining the $200 airline fee reimbursement benefit. When the effective annual fee is again $450, rather than $250, many will cancel or downgrade and lose free lounge access.
Dec 5, 2015, 12:38 pm
#208
Join Date: Apr 2001
Programs: AA (PLATINUM), HHonors (DIAMOND)
Posts: 1,068
Centurion Lounge crowding
I was in MIA the Tuesday before thanksgiving for about three hours in the late afternoon. Spa treatments were readily available, however the place was very crowded. We had several drinks and I don't think we had to wait more than a minute for a bar tender to make our drinks. I found the food to be rather subpar and doesn't compare to the significantly better food at LGA. I do not think they should allow for more than one guest per card.
Dec 5, 2015, 5:29 pm
#209
A FlyerTalk Posting Legend
Join Date: Feb 2001
Location: Berkeley, CA USA
Programs: Piggly Wiggly "Shop the Pig!" Preferred Shopper
Posts: 57,084
We all know it's effectively $250, but my sense is that we here on FT are a freakishly unrepresentative sliver of the frequently-flying public.
Dec 6, 2015, 5:59 pm
#210
Join Date: Mar 2014
Location: Florida
Posts: 274
Given that the Platinum's main competition, the Citi Prestige, offers a more generous airline credit (both in dollar amount and ease of redemption), it would surprising if they made the credit more restrictive - or eliminated it entirely. Given the initial impetus behind the airline credit was to offset loss of lounge access, it would be even more surprising if they removed the benefit without some serious upgrades with other benefits like increased lounge access.