Jan 16, 2015, 2:56 pm
Last edit by: mia
This thread is a continuation of a discussion which started HERE
Current (2020) thread is HERE
FHR properties in other cities are discussed HERE
FHR is the American Express Fine Hotels and Resorts benefit program available with Centurion and Platinum charge cards.
Receive these complimentary benefits with each FINE HOTELS & RESORTS booking:
Current (2020) thread is HERE
FHR properties in other cities are discussed HERE
FHR is the American Express Fine Hotels and Resorts benefit program available with Centurion and Platinum charge cards.
Receive these complimentary benefits with each FINE HOTELS & RESORTS booking:
- Noon check-In, when available
- Room Upgrade upon arrival, when available*
- Daily breakfast for two people
- Guaranteed 4pm late checkout. Additional special benefit unique to each property, such as a $100 food and beverage credit or a massage for two people**
USA cardholder may book online at: americanexpress.com/fhr or call Platinum Travel Service at 1-800-525-3355. Cardholders from other countries can use the same website to see participating properties, but cannot view prices or book. In some countries FHR properties can be booked through the general American Express Travel site.
ARIA Sky Suites
Upgrades: typically to a better view
Breakfast: room service, buffet or cafe, $30 per person, per day
$100 Spa: covers spa treatments (no longer includes salon)
$5.60 resort wifi fee taken off per day
Bellagio
Upgrades: one level typical; sometimes Junior Suite (really just a corner room with a little more space)
Breakfast: 2 X $30 credits per day; Cafe Bellagio, The Buffet, Palio, Cafe Gelato or Pool Cafe
$100 Property Credit - Dining: The Buffet, Cafe Bellagio, FIX, Harvest, LAGO, Lily Bar, Jasmine, Michael Mina or Petossian Bar. Spa or Salon services - no merchandise.
Four Seasons
Upgrades: typically one level
Breakfast: room service or Verandah - $60 a day
$100 Spa: Expensive services doesn't get you far.
Mandarin Oriental
Upgrades: occasional
Breakfast: room service or MOzen, enough to cover std breakfast ($30 per person) but they will charge for excess
$100 Spa: can be used treatments but also just about covers two day passes to the very cool spa
Wifi: $5.00 plus tax of the resort fee is refunded
Palazzo
Upgrades: Strip View
Breakfast: $65 total/day at Grand Lux Cafe (any time) or Room Service
$100 Spa: Not valid for express service, specials, or spa passes (changing to $100 Property credit for all booking starting 2020)
Skylofts at MGM Grand
Upgrades: rare
Breakfast: in room or at The Mansion; no apparent cap
$100 Spa:
Wynn - April 2016
Upgrades: Usually to higher floor if you book resort room and to the next room category in the tower if available if you booked a Tower Suite.
Breakfast: $60 ($30 per person) at any restaurant that serves breakfast including the buffet. Also covers in-room breakfast.
Note:Resort fees are no longer waived for Tower Suites customersWynn
The Buffet - 8-11
Tableau - 7-11:30
Terrace Point Cafe - 6-11
In Room - 5-11
Encore
Lobby Bar and Cafe - 6-11
Jardin - 7-11:30
In Room - 5-11
$100 Spa: Can be used at Wynn or Encore Spa, or either resort's Salon.
$18.99/device/day internet charge removed from bill
If selecting the basic internet charge (May 2017), $5/day is deducted from the resort fee.
Delano - Aug 2019
FHR amenity is $100 spa credit, excludes salon services (e.g. haircut), merchandise, and products.
Spa adds a 20% service fee on all services.
Daily $60 ($30 x 2 people) credits only for Della's (open 6am-2pm)
Room service specifically excluded.
Resort Fee: $41.95 plus tax, minus a $5 wifi credit (about $40 total)
FHR Experience Las Vegas Hotels only (2015 - 2019)
May 27, 2017, 9:28 am
#782
Join Date: Dec 2001
Location: Las Vegas
Programs: DL DM, AA PlatPro, Hilton DM, Hyatt Glob, Marriott Titanium, Hertz PC, National EE
Posts: 1,532
I used to do this all the time with the $40 breakfast credit (used twice on a one-night stay) with MGM Signature using Chase Fine Hotels, but didn't know this was possible with FHR.
May 27, 2017, 5:10 pm
#783
Join Date: Aug 2006
Location: Portland, OR
Programs: DL gold, Hilton Diamond, Marriott Gold
Posts: 305
Wait... this is at Delano? You were able to use the $60 credit on check-in date and check-out date?
I used to do this all the time with the $40 breakfast credit (used twice on a one-night stay) with MGM Signature using Chase Fine Hotels, but didn't know this was possible with FHR.
I used to do this all the time with the $40 breakfast credit (used twice on a one-night stay) with MGM Signature using Chase Fine Hotels, but didn't know this was possible with FHR.
May 29, 2017, 11:15 pm
#784
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
Back from Encore, where as Flyertalk "promised", booking a Tower Suite yielded a Parlor Suite. Our receptionist (dedicated entrance for Tower Suite guests, by the way) was not forthcoming, she said we were booked in a King Suite, so I asked if an upgrade through FHR was available. A phone call to someone (Housekeeping is my guess), they found one that was ready about 30 minutes later.
LOVED LOVED LOVED the suite. My wife went with the spa (over the salon as I had posted prior to our trip) and spend about 3 hours there, including her massage time. We spent more than $40/pp on breakfast at the buffet because of the Memorial Day "Brunch" pricing; the extra showed up on the bill as "FHR Breakfast Overage". I used the basic internet package, and as such the resort credit was discounted $5/day.
LOVED LOVED LOVED the suite. My wife went with the spa (over the salon as I had posted prior to our trip) and spend about 3 hours there, including her massage time. We spent more than $40/pp on breakfast at the buffet because of the Memorial Day "Brunch" pricing; the extra showed up on the bill as "FHR Breakfast Overage". I used the basic internet package, and as such the resort credit was discounted $5/day.
May 30, 2017, 4:46 am
#785
Join Date: Mar 2010
Posts: 2,592
Back from Encore, where as Flyertalk "promised", booking a Tower Suite yielded a Parlor Suite. Our receptionist (dedicated entrance for Tower Suite guests, by the way) was not forthcoming, she said we were booked in a King Suite, so I asked if an upgrade through FHR was available. A phone call to someone (Housekeeping is my guess), they found one that was ready about 30 minutes later.
LOVED LOVED LOVED the suite. My wife went with the spa (over the salon as I had posted prior to our trip) and spend about 3 hours there, including her massage time. We spent more than $40/pp on breakfast at the buffet because of the Memorial Day "Brunch" pricing; the extra showed up on the bill as "FHR Breakfast Overage". I used the basic internet package, and as such the resort credit was discounted $5/day.
LOVED LOVED LOVED the suite. My wife went with the spa (over the salon as I had posted prior to our trip) and spend about 3 hours there, including her massage time. We spent more than $40/pp on breakfast at the buffet because of the Memorial Day "Brunch" pricing; the extra showed up on the bill as "FHR Breakfast Overage". I used the basic internet package, and as such the resort credit was discounted $5/day.
Is there anyone who has not been upgraded ?
it'll be interesting to know how many tower rooms there are vs tower suites ?
May 30, 2017, 10:54 am
#786
Join Date: Jun 2016
Posts: 5
Wait... this is at Delano? You were able to use the $60 credit on check-in date and check-out date?
I used to do this all the time with the $40 breakfast credit (used twice on a one-night stay) with MGM Signature using Chase Fine Hotels, but didn't know this was possible with FHR.
I used to do this all the time with the $40 breakfast credit (used twice on a one-night stay) with MGM Signature using Chase Fine Hotels, but didn't know this was possible with FHR.
Yes! Stayed only 1 night at Delano. Checked into hotel at around 2pm. Was told that Della's Kitchen was already closed for breakfast, but could order from in-suite dining. Ordered $60 worth of munchies for a late afternoon snack. Spent the $100 property credit at the Lago restaurant for dinner. Then on the next (check-out) day, spent $30 at Dellas for breakfast and another $20 at the Beach Bar and Grill. All of this was taken off the final bill (excluding taxes and tip).
Some of the overages (at Lago) other charges (gelato café) were not removed from the bill, but it looks like I received approx $60 on BOTH check-in and check-out days, plus the $100 dinner credit at Lago.
May 30, 2017, 11:03 am
#787
Join Date: Aug 2014
Location: Kirkland, WA, USA
Programs: Marriott Gold; LEGO VIP, Amex Platinum, HHonors Gold
Posts: 563
I've had a friend get upgraded only to the Executive Suite on the Wynn side - which is still a nice enough upgrade. I got the Parlor Suite upgrade for my stay at the same time.
May 30, 2017, 2:11 pm
#788
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
Does anyone have experience with how FHR interacts with MLife? I often stay at MBay on a promotion, but the few times I just showed up at casino rate, they end up comping off the resort fees, and some food.
I'm considering swapping to Delano through FHR, but wouldn't want to lose the ability for MLife to comp us if we earn it.
I'm considering swapping to Delano through FHR, but wouldn't want to lose the ability for MLife to comp us if we earn it.
May 30, 2017, 2:17 pm
#789
Join Date: Aug 2005
Location: Brooklyn
Programs: Delta Diamond, Bonvoy something good; sometimes other things too
Posts: 5,050
Does anyone have experience with how FHR interacts with MLife? I often stay at MBay on a promotion, but the few times I just showed up at casino rate, they end up comping off the resort fees, and some food.
I'm considering swapping to Delano through FHR, but wouldn't want to lose the ability for MLife to comp us if we earn it.
I'm considering swapping to Delano through FHR, but wouldn't want to lose the ability for MLife to comp us if we earn it.
But as it sounds like you already realize, if you have any significant amount of casino play, hotel stay offers from Mlife will often result in a better total value than booking through FHR, even if you count all of the FHR benefits at full $ face value against the FHR room rate.
May 30, 2017, 6:40 pm
#790
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
You can earn Mlife tier credits (and Hyatt points too, if you want) for FHR stays booked at MGM properties. You can also get comps taken off your bill on an FHR stay just the same as any other stay -- I would recommend first making sure that your FHR benefits are all accounted for, and then asking them to check for further comps to apply to your bill, since the process of applying comps always seems a bit random and if the process is reversed there would be a decently high risk that they "comped" you something that the FHR benefits were supposed to cover already.
But as it sounds like you already realize, if you have any significant amount of casino play, hotel stay offers from Mlife will often result in a better total value than booking through FHR, even if you count all of the FHR benefits at full $ face value against the FHR room rate.
But as it sounds like you already realize, if you have any significant amount of casino play, hotel stay offers from Mlife will often result in a better total value than booking through FHR, even if you count all of the FHR benefits at full $ face value against the FHR room rate.
I figure I'll post some quick math that I've just done, for the sake of the thread: Prior to comps, we were at $370 for two nights on an Mlife.com "Pearl rate" booking. Delano would have been $682 from FHR, but after breakfast and the $100 resort credit, it would have been $462. So < $50/day to get into a Delano room, early check-in, and late arrival -- which Mandalay Bay was charging $40 for the option of. Of course this will also vary with the currently published rates.
Oh and I did qualify for $60 off $300 with MGM from Amex Offers
May 31, 2017, 8:17 am
#791
Join Date: Aug 2005
Location: Brooklyn
Programs: Delta Diamond, Bonvoy something good; sometimes other things too
Posts: 5,050
Thanks for the post. Knowing what you told me, it is at least worth me looking into next time.
I figure I'll post some quick math that I've just done, for the sake of the thread: Prior to comps, we were at $370 for two nights on an Mlife.com "Pearl rate" booking. Delano would have been $682 from FHR, but after breakfast and the $100 resort credit, it would have been $462. So < $50/day to get into a Delano room, early check-in, and late arrival -- which Mandalay Bay was charging $40 for the option of. Of course this will also vary with the currently published rates.
Oh and I did qualify for $60 off $300 with MGM from Amex Offers
I figure I'll post some quick math that I've just done, for the sake of the thread: Prior to comps, we were at $370 for two nights on an Mlife.com "Pearl rate" booking. Delano would have been $682 from FHR, but after breakfast and the $100 resort credit, it would have been $462. So < $50/day to get into a Delano room, early check-in, and late arrival -- which Mandalay Bay was charging $40 for the option of. Of course this will also vary with the currently published rates.
Oh and I did qualify for $60 off $300 with MGM from Amex Offers
Also, FYI for everyone, I just this morning rebooked a Delano stay in October that I had booked a couple of weeks ago as I noticed the rates have gone down (the rates are down for FHR and Mlife bookings alike) -- not sure how wide a range of dates that happened for, but it is worth re-checking any existing reservations anyone has.
Jun 2, 2017, 3:49 pm
#792
Join Date: Aug 2015
Programs: Hyatt Globalist, JB Mosaic, SW AList + CP
Posts: 383
i bet you i wont be upgraded, cause the busy weekend.
what you think my chances are?
Jun 2, 2017, 6:38 pm
#793
Join Date: May 2009
Location: Boston, MA
Programs: AA Million Miler, Mosaic, Delta Platinum
Posts: 1,561
Probably better than you think. Lots of folks are already back in school so Labor Day may not be the biggest date out there; plus I think it's before NFL season starts. If not upgraded, you could always volunteer to switch rooms for Monday/Tuesday.
Jun 3, 2017, 9:49 am
#794
Join Date: Aug 2015
Programs: Hyatt Globalist, JB Mosaic, SW AList + CP
Posts: 383
Im interested in this question as well, cause I'd essentially be paying $100/night premium over a non TS room for tower pool and a "chance" of an upgrade if so
Jun 3, 2017, 12:57 pm
#795
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
I was curious for an answer so I called Wynn reservations. Breakfast is at Tableau only, and is $30. With FHR, you have $40 in value to spend at 7 different resort properties (listed in the Wiki).
Last edited by Gig103; Jun 3, 2017 at 1:17 pm