Last edit by: mia
New Seattle Centurion Lounge is scheduled to open by August 2022. [Employee response from late May 2022]
From SEA Volunteer Newsletter (Nov. 9 '22): estimated to open in 2023.
Denied Entry/waitlist Date/Day of week/Time:
WAITLIST: May 17, 2019 Friday, 9AM, 10-15 minutes waiting time.
WAITLIST: Oct 9, 2019 Wednesday, 230PM, 15 minutes waiting time.
From SEA Volunteer Newsletter (Nov. 9 '22): estimated to open in 2023.
Denied Entry/waitlist Date/Day of week/Time:
WAITLIST: May 17, 2019 Friday, 9AM, 10-15 minutes waiting time.
WAITLIST: Oct 9, 2019 Wednesday, 230PM, 15 minutes waiting time.
Centurion Lounge SEA (Opened 30 June 2015; Expanded 22 March 2017; Again in 2022)
#406
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
The agents were working the whole time- apparently lots of training was accomplished.
#407
Join Date: Feb 2012
Posts: 371
Friday
I stopped by Friday afternoon and they said they were not taking more members for 15-20 mins .When I came back 30 mins later, now they said there was a waiting list of 20 (there were about 10 people outside waiting to be called I just gave up at that point
#408
Join Date: Aug 2014
Location: Kirkland, WA, USA
Programs: Marriott Gold; LEGO VIP, Amex Platinum, HHonors Gold
Posts: 563
#409
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
While American Express practice often deviates from policy, the published rules do not permit outside food, and some have been denied entry:
https://thecenturionlounge.com/info/faq
We ask that all guests observe the following house rules. We reserve the right to deny entry to any guest, or require any guest to leave, due to conduct that is inappropriate or disruptive to other guests, at the discretion of the staff.
Alcoholic beverages will not be served to anyone under 21 years of age or to anyone who appears to be intoxicated.
Food and alcoholic beverages may not be brought into, or removed from, the premises.
Smoking, chewing tobacco, smokeless tobacco and electronic cigarette use are not permitted.
While visiting The Centurion Lounge, all guests must wear attire that is appropriate for a family environment.
Airline, airport and industry employees are not permitted to enter while in uniform or while wearing branded apparel or company/airport identification badges. This includes employees of private and corporate aircraft and charter carriers.
Alcoholic beverages will not be served to anyone under 21 years of age or to anyone who appears to be intoxicated.
Food and alcoholic beverages may not be brought into, or removed from, the premises.
Smoking, chewing tobacco, smokeless tobacco and electronic cigarette use are not permitted.
While visiting The Centurion Lounge, all guests must wear attire that is appropriate for a family environment.
Airline, airport and industry employees are not permitted to enter while in uniform or while wearing branded apparel or company/airport identification badges. This includes employees of private and corporate aircraft and charter carriers.
#410
Join Date: Aug 2014
Location: Kirkland, WA, USA
Programs: Marriott Gold; LEGO VIP, Amex Platinum, HHonors Gold
Posts: 563
While American Express practice often deviates from policy, the published rules do not permit outside food, and some have been denied entry:
https://thecenturionlounge.com/info/faq
https://thecenturionlounge.com/info/faq
#411
Join Date: Nov 2017
Programs: AS 100K, HH Diamond, SPG/Marriott Gold
Posts: 189
Totally packed lounge today - waitlist to get in even with the new access restrictions, and didn't care that I was on a connecting flight
Hope they expand SEA Cent again soon!
Hope they expand SEA Cent again soon!
#412
#414
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
Packed with waiting list @ 9AM. Texted me for entry after 5 minutes waiting outside.
#415
Join Date: Feb 2012
Posts: 371
6:30am
The airport was a zoo this morning so I was surprised to not see a waiting list. About 85% capacity when I left at 7am
#416
Join Date: Mar 2011
Programs: Delta Skymiles
Posts: 1,982
Visited today. Have visited the LAS Centurion lounge. Found this one very disappointing. A bit of a shall we say “express” operation. One thing I like about the Centurion lounge is the food options, was very surprised that they would not have smoked Salmon to put on the bagels, particularly being in Seattle.
That said, I shouldn’t complain, the food is fresher and more nuanced than the DL SkyClubs I usually frequent. So maybe I shouldn’t complain too much. Not very crowded during my visit, but it was Saturday.
That said, I shouldn’t complain, the food is fresher and more nuanced than the DL SkyClubs I usually frequent. So maybe I shouldn’t complain too much. Not very crowded during my visit, but it was Saturday.
#417
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
Seattle was originally branded Centurion Studio. It was rebranded Lounge when it was enlarged, but it still does not have a full kitchen.
#418
FlyerTalk Evangelist
Join Date: Mar 2000
Posts: 17,421
My daughter had a bad experience trying to get into the SEA lounge today. She had come off an early morning transcon and was headed to a job in Alaska with about an hour and twenty minute layover. She was obviously looking for a quick bite to eat. At 10 am, there was a waitlist. It took her 40 minutes to clear. When she finally got in (with 5 minutes to scarf down some food), the lounge was pretty empty! Thanks AMEX. I had a similar problem last year at SEA and ANC when the Alaska lounges were still in Priority Pass and the staff wouldn't let me in because of "overcrowding." I peaked in 45 minutes later and the lounges were half empty. They were still waiting for the Alaska member hordes that never came.
An unreliable lounge is almost worse than no lounge at all. If it's a hassle to get in, the benefit is nearly worthless..
An unreliable lounge is almost worse than no lounge at all. If it's a hassle to get in, the benefit is nearly worthless..
#419
Join Date: Mar 2011
Programs: Delta Skymiles
Posts: 1,982
What I want to know is who is allowed to “reserve” a table, and how can I do that. That to me is a big part of the problem. I have never heard of this in the DL SkyClub for example. I also have not heard of people who are actual members (not buying day passes in one way or another) being turned away from DL lounges.
I love the Centurion concept, but Amex seems to still be struggling with the operational aspects of running a lounge network.
I love the Centurion concept, but Amex seems to still be struggling with the operational aspects of running a lounge network.
#420
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,695