Dec 30, 2013, 9:57 pm
Last edit by: aSiAnRiCk
See also this thread: Automating AmEx Sync registration
Wiki to track Amex Sync credit. Some merchants seem to have Amex Sync cash back post in 2 business days.
Posted:
Amazon Purchase 12/4 Credit: 2 days
Best Buy Purchase: 12/27 Credit: 2 days
Sprouts (in store) Purchase 11/30 Credit: 2 days
Zappo's Purchase 12/5 Credit: 2 days
Kohl's (in store) purchase 12/20 Credit: 2 days
BP (at station) purchase 12/8 Credit: 2 days
Lowe's (in store) purchase 3/28/15, credit: 2 days
Target in store $30 back on $100+ spend, 6/20/15: 2 days
BJ's in store purchase 7/25/15 Credit: 1 day
Still waiting for credit
Sony (in store) Purchase: 12/24 Credit: Not posted
Forever 21 (in store) Purchase: 12/24 Credit: Not posted
AMC Theaters (in store) Purchase: 11/28 Credit: Not posted
Wiki to track Amex Sync credit. Some merchants seem to have Amex Sync cash back post in 2 business days.
Posted:
Amazon Purchase 12/4 Credit: 2 days
Best Buy Purchase: 12/27 Credit: 2 days
Sprouts (in store) Purchase 11/30 Credit: 2 days
Zappo's Purchase 12/5 Credit: 2 days
Kohl's (in store) purchase 12/20 Credit: 2 days
BP (at station) purchase 12/8 Credit: 2 days
Lowe's (in store) purchase 3/28/15, credit: 2 days
Target in store $30 back on $100+ spend, 6/20/15: 2 days
BJ's in store purchase 7/25/15 Credit: 1 day
Still waiting for credit
Sony (in store) Purchase: 12/24 Credit: Not posted
Forever 21 (in store) Purchase: 12/24 Credit: Not posted
AMC Theaters (in store) Purchase: 11/28 Credit: Not posted
Amex (USA) Sync Offers 2012 - 2015
Nov 10, 2015, 2:15 pm
#796
Join Date: Oct 2009
Posts: 308
So I bought an Airbnb gift card for $100 last week but haven't received the $50 back. I chatted with Amex today and he stated that the charge didn't qualify and that he will have to send it to a different department for investigation. Then he said to check back in 7-10 business days. Ugh!
Anyone else deal with this?
Anyone else deal with this?
I was curious after reading your post. I had not received a credit for my charge which posted 5 days ago. I called and the rep told me to be patient. She said the gift card I purchased did qualify.
I suggest that you not be concerned about this unless you have not received a credit by Easter, 2016.
Nov 11, 2015, 7:27 am
#797
Join Date: Apr 2015
Posts: 309
I have also not received credit for AirBNB gift cards. If you look at terms on the website...it says gift card purchases are included. But the email that we got to confirm our registration for the deal, did not say that.
Nov 11, 2015, 9:30 am
#798
Join Date: Jul 2014
Posts: 175
Your Card Member information is included in the upper-right corner to help you recognize this as a customer service e-mail from American Express. To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. We kindly ask you not to reply to this e-mail but instead contact us via customer service.
© 2015 American Express. All rights reserved.
Offer Terms
Enrollment limited. Offer valid for approved bookings and gift cards purchased on Airbnb.com and the Airbnb mobile app.m Offer valid for a single transaction of $100 or more made by 12/31/15. Offer not valid for bookings made with gift cards. Offer valid for eligible domestic and international Airbnb locations. Must add offer to eligible American Express® Card and use same Card to redeem. Only US-issued American Express Cards are eligible for this offer. Limit 1 statement credit per American Express Card across all American Express offer channels. Statement credit will appear on your billing statement within 90 days after 12/31/15, provided that American Express receives information from the merchant about your qualifying purchase. Note that American Express may not receive information about your qualifying purchase from the merchant until all items from your qualifying purchase have been provided by the merchant. Statement credit may be reversed if qualifying purchase is cancelled. If American Express does not receive information that identifies your transaction as qualifying for the offer, you will not receive the statement credit. For example, your transaction will not qualify if it is not made directly with the merchant. In addition, in most cases, you will not receive the statement credit if your transaction is made with an electronic wallet or through a third party or if the merchant uses a mobile or wireless card reader to process it. By adding an offer to a Card, you agree that American Express may send you communications about the offer.
POID: BXHE:0001
© 2015 American Express. All rights reserved.
Offer Terms
Enrollment limited. Offer valid for approved bookings and gift cards purchased on Airbnb.com and the Airbnb mobile app.m Offer valid for a single transaction of $100 or more made by 12/31/15. Offer not valid for bookings made with gift cards. Offer valid for eligible domestic and international Airbnb locations. Must add offer to eligible American Express® Card and use same Card to redeem. Only US-issued American Express Cards are eligible for this offer. Limit 1 statement credit per American Express Card across all American Express offer channels. Statement credit will appear on your billing statement within 90 days after 12/31/15, provided that American Express receives information from the merchant about your qualifying purchase. Note that American Express may not receive information about your qualifying purchase from the merchant until all items from your qualifying purchase have been provided by the merchant. Statement credit may be reversed if qualifying purchase is cancelled. If American Express does not receive information that identifies your transaction as qualifying for the offer, you will not receive the statement credit. For example, your transaction will not qualify if it is not made directly with the merchant. In addition, in most cases, you will not receive the statement credit if your transaction is made with an electronic wallet or through a third party or if the merchant uses a mobile or wireless card reader to process it. By adding an offer to a Card, you agree that American Express may send you communications about the offer.
POID: BXHE:0001
Nov 11, 2015, 10:41 am
#799
Join Date: Aug 2010
Location: PHX
Posts: 380
Regardless of what the terms say it looks like the Airbnb credit is not automatically applying for gift cards since the processing is not done by Airbnb. You'll need to fight with Amex, wait 90 days, etc. Eventually you will get it but they'll make you work for the $50.
I'm staying away unless they fix the automatic credit. Which is sad b/c I could get $600 from this but it still isn't worth the hassel.
I'm staying away unless they fix the automatic credit. Which is sad b/c I could get $600 from this but it still isn't worth the hassel.
Nov 11, 2015, 10:44 am
#800
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
The terms say that the credits will post in March 2016. Why does anyone expect them to post sooner?
Statement credit will appear on your billing statement within 90 days after 12/31/15, provided that American Express receives information from the merchant about your qualifying purchase
Nov 11, 2015, 12:18 pm
#801
Join Date: Apr 2015
Posts: 309
My confirmation email sure did say they were included. Scrolling to the bottom of the email it states:
Your Card Member information is included in the upper-right corner to help you recognize this as a customer service e-mail from American Express. To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. We kindly ask you not to reply to this e-mail but instead contact us via customer service.
© 2015 American Express. All rights reserved.
Offer Terms
Enrollment limited. Offer valid for approved bookings and gift cards purchased on Airbnb.com and the Airbnb mobile app.m Offer valid for a single transaction of $100 or more made by 12/31/15. Offer not valid for bookings made with gift cards. Offer valid for eligible domestic and international Airbnb locations. Must add offer to eligible American Express® Card and use same Card to redeem. Only US-issued American Express Cards are eligible for this offer. Limit 1 statement credit per American Express Card across all American Express offer channels. Statement credit will appear on your billing statement within 90 days after 12/31/15, provided that American Express receives information from the merchant about your qualifying purchase. Note that American Express may not receive information about your qualifying purchase from the merchant until all items from your qualifying purchase have been provided by the merchant. Statement credit may be reversed if qualifying purchase is cancelled. If American Express does not receive information that identifies your transaction as qualifying for the offer, you will not receive the statement credit. For example, your transaction will not qualify if it is not made directly with the merchant. In addition, in most cases, you will not receive the statement credit if your transaction is made with an electronic wallet or through a third party or if the merchant uses a mobile or wireless card reader to process it. By adding an offer to a Card, you agree that American Express may send you communications about the offer.
POID: BXHE:0001
© 2015 American Express. All rights reserved.
Offer Terms
Enrollment limited. Offer valid for approved bookings and gift cards purchased on Airbnb.com and the Airbnb mobile app.m Offer valid for a single transaction of $100 or more made by 12/31/15. Offer not valid for bookings made with gift cards. Offer valid for eligible domestic and international Airbnb locations. Must add offer to eligible American Express® Card and use same Card to redeem. Only US-issued American Express Cards are eligible for this offer. Limit 1 statement credit per American Express Card across all American Express offer channels. Statement credit will appear on your billing statement within 90 days after 12/31/15, provided that American Express receives information from the merchant about your qualifying purchase. Note that American Express may not receive information about your qualifying purchase from the merchant until all items from your qualifying purchase have been provided by the merchant. Statement credit may be reversed if qualifying purchase is cancelled. If American Express does not receive information that identifies your transaction as qualifying for the offer, you will not receive the statement credit. For example, your transaction will not qualify if it is not made directly with the merchant. In addition, in most cases, you will not receive the statement credit if your transaction is made with an electronic wallet or through a third party or if the merchant uses a mobile or wireless card reader to process it. By adding an offer to a Card, you agree that American Express may send you communications about the offer.
POID: BXHE:0001
Nov 11, 2015, 12:19 pm
#802
Join Date: Apr 2015
Posts: 309
I think people expect them to post sooner because most of these AmEx offers credit posts within couple of days of charge posting, regardless of the timeline it states in the terms.
Nov 11, 2015, 12:46 pm
#803
Join Date: Aug 2010
Location: PHX
Posts: 380
I've done hundreds of these offers and they usually post within a couple of days. The few times the offers have not posted, I've had to follow up with Amex months later and it was a PITA.
Nov 11, 2015, 1:18 pm
#804
Join Date: Jul 2014
Posts: 175
How much of a pain, I don't know.
Nov 11, 2015, 1:40 pm
#805
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
I think that when the terms reference a specific date (after 12/31/15) it indicates that the merchant intends to process all of the credits in a single batch run. It may be done sooner than "90 days" after the end of the year, but I think it is unlikely to be done in 2015.
Nov 11, 2015, 2:18 pm
#806
Used to be 'g_leyser'
Join Date: Jul 2002
Location: Brandon Johnson International Airport (expect delays)
Programs: AA PlatPro, HH Gold, Bonvoy Gold, IHG Plat, Reno Air MEGA Platinum
Posts: 10,039
Am I missing something, or did Newegg remove the AA gift cards from their site? 
Nov 11, 2015, 2:24 pm
#807
Community Director Emerita
Join Date: Oct 2000
Location: Anywhere warm
Posts: 33,756
Another thread spoke of them being gone two days ago and back again yesterday. This is purely conjecture from me, but perhaps they have sold out from their allocation. Continuing to conjecture, if so, it's worth checking tomorrow to see if they get more.
Nov 11, 2015, 3:23 pm
#808
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
IIRC I've had several offers that reference a specific date for the credit and they've all credited in the 2-3 day timeline. I could, of course, be remembering incorrectly.
Nov 12, 2015, 8:49 am
#809
Join Date: Jul 2013
Posts: 27
I still haven't seen the gift card $50 credit but something interesting happened...
I used my DH's amex card to buy a $100 gift card. Then used the gift card to book an AirBnb place and used my amex card for the remaining total. Today a $50 credit posted to my account despite the fact that I used a gift card to book the property. The terms clearly state that the credit won't be applied if a gift card is used.
So if and when I finally get the gift card $50 credit, then I will have received $100 off my booking.
I used my DH's amex card to buy a $100 gift card. Then used the gift card to book an AirBnb place and used my amex card for the remaining total. Today a $50 credit posted to my account despite the fact that I used a gift card to book the property. The terms clearly state that the credit won't be applied if a gift card is used.
So if and when I finally get the gift card $50 credit, then I will have received $100 off my booking.
Nov 12, 2015, 9:23 am
#810
Join Date: May 2013
Posts: 288
I still haven't seen the gift card $50 credit but something interesting happened...
I used my DH's amex card to buy a $100 gift card. Then used the gift card to book an AirBnb place and used my amex card for the remaining total. Today a $50 credit posted to my account despite the fact that I used a gift card to book the property. The terms clearly state that the credit won't be applied if a gift card is used.
So if and when I finally get the gift card $50 credit, then I will have received $100 off my booking.
I used my DH's amex card to buy a $100 gift card. Then used the gift card to book an AirBnb place and used my amex card for the remaining total. Today a $50 credit posted to my account despite the fact that I used a gift card to book the property. The terms clearly state that the credit won't be applied if a gift card is used.
So if and when I finally get the gift card $50 credit, then I will have received $100 off my booking.
Was the charge still over $100 after the gift card balance was applied? If so this would seem logical since AMEX still sees a charge over $100. Typically those terms are there just to note that if you book, and use a gift card to pay the entire balance, or have less than $100 after the giftcard, then it wont apply.