Sep 17, 2014, 10:49 am
Last edit by: VegasGambler
Reminder: you must enroll and select AS as your airline BEFORE making a reimbursable purchase. Click HERE to enroll.
As of June 2017 gift certificates are no longer reimbursed. Link to buy gift certicates
According to this thread in the Alaska forum the reimbursement of Alaska Club memberships is no longer a problem. To see how much of your annual credit you've used, log in to AmEx, select the card in question, choose "Membership->Benefits" off the menu bar, scroll down to see the travel credit benefit. (with thanks to Lumpylump76)
Tickets cancelled within 24 hours are refunded back to the card used for the purchase.Tickets for travel dates > 60 days out can be deposited to your wallet when cancelled (this has not been true for some time). Change fees may apply depending on your status. Change fees are waived for MVP Gold and MVP Gold 75k members according to this page: https://www.alaskaair.com/content/mi...ID:MileagePlan (expand "service benefits" towards the bottom of the page). The wallet funds will expire one year after the issue date of the original ticket.
As of June 2017 gift certificates are no longer reimbursed. Link to buy gift certicates
According to this thread in the Alaska forum the reimbursement of Alaska Club memberships is no longer a problem. To see how much of your annual credit you've used, log in to AmEx, select the card in question, choose "Membership->Benefits" off the menu bar, scroll down to see the travel credit benefit. (with thanks to Lumpylump76)
Tickets cancelled within 24 hours are refunded back to the card used for the purchase.
Airline fee $250/$200/$100 reimbursement reports: AS only (2011-2019)
Dec 26, 2018, 4:44 pm
#916
Join Date: Jun 2018
Location: LAX/SFO
Programs: Hyatt Explorist, Hilton Diamond, Marriott Gold, Fortune Wings Club Gold
Posts: 358
SFO-SEA 94 saver w/ seat selection posted, was reimbursed by Amex on Dec 25. No idea why. Trying again with two more SFO-SEA 94 and SFO-SEA 69 saver fares w/ seat selection, hope this works.
Dec 27, 2018, 12:38 am
#917
Join Date: Dec 2018
Posts: 1
Purchased SFO-SNA and SNA-SFO for $99.20 each in two separate transactions on December 18, using my card on significant other's MVPG account. Amex credit has still not posted, and my full $200 is still showing on the 'benefits' page.
Dec 27, 2018, 9:18 am
#918
Join Date: Jan 2005
Location: LAX_AMS_MNL
Programs: AS MVP, AA EXP - 1MM, BAEC BRZ, BVY GLD, Hilton DIA, Hyatt GLB
Posts: 749
Data point for non MVP GLD or higher. Bought SAN-SFO for $79. Cancelled at the 23:30 hour mark. Credit posted 2 days later
Dec 28, 2018, 7:28 am
#919
Join Date: Mar 2014
Posts: 6
worked for me. new card activated last week and selected Alaska Airlines. Had some airfare I needed more than $100 each. Combined gift card and AMEX Platinum to purchase tickets with charges to card around $80 each on 12/24. Charges were pending until 12/27. [posted charges indicate ticket number and flight origin/destination on online statement] Fee credits posted by this morning 12/28. Thanks AMEX and flyertalk.
Last edited by midatlantian; Dec 28, 2018 at 7:31 am Reason: provide extra detail
Dec 28, 2018, 11:02 am
#920
Join Date: Jan 2011
Location: West Hollywood
Programs: Hyatt Globalist, Hilton Diamond, Alaska MVP, Delta Gold, AA Gold
Posts: 173
AS company store purchases
I learned something interesting this month during a work trip to Seattle. If you go to the Alaska company store in person and make purchases there totaling under $100 per transaction, it will trigger the credit. However, purchases made online are run through a separate company and will NOT count towards the credit because they code as merchandise instead of travel.
Dec 28, 2018, 3:57 pm
#921
Join Date: Apr 2018
Posts: 262
I learned something interesting this month during a work trip to Seattle. If you go to the Alaska company store in person and make purchases there totaling under $100 per transaction, it will trigger the credit. However, purchases made online are run through a separate company and will NOT count towards the credit because they code as merchandise instead of travel.
Dec 28, 2018, 7:01 pm
#922
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Sounds as if it is pretty much the same merchandise as the web version:
https://companystore.alaskaair.com/asqxcompanystore
https://companystore.alaskaair.com/asqxcompanystore
Dec 28, 2018, 10:07 pm
#923
Join Date: Jun 2017
Location: QC
Programs: AS MVP G, CZ *G, UA *S, AC *S, Hilton D, Marriott T, IHG S
Posts: 23
AMEX Gold reimbursed
48.2&58.2 charged on 12/24, around midnight.
Canceled within 24 hours.
48.2&58.2 refunded on 12/27 along with credit of 48.2&51.8.
I did the same thing with the Aspire Card, but before receiving the airline selection confirmation email, so no reimbursement. Trying now again.
Canceled within 24 hours.
48.2&58.2 refunded on 12/27 along with credit of 48.2&51.8.
I did the same thing with the Aspire Card, but before receiving the airline selection confirmation email, so no reimbursement. Trying now again.
Dec 30, 2018, 3:44 am
#924
Join Date: Jun 2018
Location: LAX/SFO
Programs: Hyatt Explorist, Hilton Diamond, Marriott Gold, Fortune Wings Club Gold
Posts: 358
Follow up: neither Alaska refund (did after 23.5 hours) nor Amex credit has posted on statement, but it shows full 250 Aspire credit was consumed on the benefits page so I think it worked.
Dec 30, 2018, 2:14 pm
#925
Join Date: Dec 2018
Location: San Diego
Programs: Alaska MVP Gold; AMEX Platinum and Gold; Marriott Platinum Elite
Posts: 4
Amex Platinum and Gold Credit
Used my AMEX Platinum and purchased two one way Alaska flights on 12/26 - San Diego to San Francisco for $73.20 each. Charge posted on 12/29 and Amex Credit posted today 12/30.
I used my new AMEX Gold Card on 12/27 (day later than my platinum purchases) and purchased a one way Alaska flight for 93.20 - San Diego to SFO. Charge is still pending. Will follow up with this if something happens. Hopefully by by tomorrow December 31st!
I used my new AMEX Gold Card on 12/27 (day later than my platinum purchases) and purchased a one way Alaska flight for 93.20 - San Diego to SFO. Charge is still pending. Will follow up with this if something happens. Hopefully by by tomorrow December 31st!
Jan 3, 2019, 9:14 am
#926
Join Date: Aug 2018
Programs: AA Exec Plat, Bonvoy Platinum, Hilton Diamond
Posts: 621
If I'm trying to do the book-and-cancel to use up the credit, can I cancel immediately after booking it, or do I need to let the charge post first?
Jan 3, 2019, 10:08 am
#927
Join Date: Dec 2018
Location: San Diego
Programs: Alaska MVP Gold; AMEX Platinum and Gold; Marriott Platinum Elite
Posts: 4
I am an MVP Gold with Alaska so I did not have to cancel within 24 hours like others did. No cancellation/change fees for MVP Gold or 75K. Looks like others cancelled just before 24 hour mark and it worked for them.
Jan 3, 2019, 12:18 pm
#928
Join Date: Aug 2018
Programs: AA Exec Plat, Bonvoy Platinum, Hilton Diamond
Posts: 621
Speaking of, I still don't get why they got rid of the 60+ day cancellation, since you had to take My Wallet funds and not a straight refund you were committing the money to Alaska, with a possibility of breakage if you didn't redeem the funds on time...it made it way easier to justify trying to always go with Alaska even as a non-MVPG/75K.
Jan 3, 2019, 6:26 pm
#929
Join Date: Dec 2018
Location: San Diego
Programs: Alaska MVP Gold; AMEX Platinum and Gold; Marriott Platinum Elite
Posts: 4
Used my AMEX Platinum and purchased two one way Alaska flights on 12/26 - San Diego to San Francisco for $73.20 each. Charge posted on 12/29 and Amex Credit posted today 12/30.
I used my new AMEX Gold Card on 12/27 (day later than my platinum purchases) and purchased a one way Alaska flight for 93.20 - San Diego to SFO. Charge is still pending. Will follow up with this if something happens. Hopefully by by tomorrow December 31st!
I used my new AMEX Gold Card on 12/27 (day later than my platinum purchases) and purchased a one way Alaska flight for 93.20 - San Diego to SFO. Charge is still pending. Will follow up with this if something happens. Hopefully by by tomorrow December 31st!
Jan 3, 2019, 6:27 pm
#930
Join Date: Dec 2018
Location: San Diego
Programs: Alaska MVP Gold; AMEX Platinum and Gold; Marriott Platinum Elite
Posts: 4
Yeah, last year I just booked a ticket 60+ days out and then canceled at >24 hours with a deposit to My Wallet funds. So it's my first time having to try to navigate this without the more straightforward option of just waiting for >24 hours.
Speaking of, I still don't get why they got rid of the 60+ day cancellation, since you had to take My Wallet funds and not a straight refund you were committing the money to Alaska, with a possibility of breakage if you didn't redeem the funds on time...it made it way easier to justify trying to always go with Alaska even as a non-MVPG/75K.
Speaking of, I still don't get why they got rid of the 60+ day cancellation, since you had to take My Wallet funds and not a straight refund you were committing the money to Alaska, with a possibility of breakage if you didn't redeem the funds on time...it made it way easier to justify trying to always go with Alaska even as a non-MVPG/75K.