Jul 16, 2015, 2:58 pm
Last edit by: JDiver
This is the archived thread of older posts. The current thread is:
Post by brc757rr, July 2015:
Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB
Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
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So there you have it.
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So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
ARCHIVE: Predeparture Drinks/Beverage (PDB) - When, What and Why Not?
Sep 5, 2016, 5:11 pm
#3091
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On a 1 PM departure flight today, the FA offered water and OJ. REALLY???? ONE PM people- OJ?????
Sep 5, 2016, 5:26 pm
#3092
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First of all, how is that at all relevant? They are paid VERY well in the air to compensate and need to DO THEIR JOB while on the ground!!! Second, someone posted that FAs get $15/hour on the ground. If true, that is GOOD money!!
On a 1 PM departure flight today, the FA offered water and OJ. REALLY???? ONE PM people- OJ?????
On a 1 PM departure flight today, the FA offered water and OJ. REALLY???? ONE PM people- OJ?????
Sep 5, 2016, 7:44 pm
#3093
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Sep 5, 2016, 7:55 pm
#3094
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Join Date: May 2015
Location: BOS, YVR, ZRH
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yesterday's PHX-YVR flight had some... bad FA's.
People got nearly yelled at twice. First because he didn't respond to "would you like to keep this" right away when the FA asked him about his terminal-bought coffee and he thought the FA was pointing to my PDB water. Second when the lady behind me asked for coffee and the FA said "it's not ready yet" but because she couldn't understand English well she repeated herself and the dude just more loudly said "I SAID IT'S NOT READY YET".
sheeesh
The plane wasn't even busy during boarding, it was pretty empty so no reason to feel rushed.
People got nearly yelled at twice. First because he didn't respond to "would you like to keep this" right away when the FA asked him about his terminal-bought coffee and he thought the FA was pointing to my PDB water. Second when the lady behind me asked for coffee and the FA said "it's not ready yet" but because she couldn't understand English well she repeated herself and the dude just more loudly said "I SAID IT'S NOT READY YET".
sheeesh
The plane wasn't even busy during boarding, it was pretty empty so no reason to feel rushed.
Sep 5, 2016, 8:52 pm
#3095
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Still running FEBO. This happens relatively frequently. Pre-order is the way to go.
In addition to that the FA did her service by cart
Sep 6, 2016, 8:22 am
#3096
Join Date: Sep 2014
Posts: 361
Really? I've had this happen *many* times while in F and there's an announced substantial delay while waiting on the tarmac and the FAs serve drinks in F. A month ago during a rather long gound tour of JFK where we nearly went back to the gate due to worries on the 3 hour rule they even did a water service in Y.
Sep 6, 2016, 10:12 am
#3098
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9/6/16 AA2021 BWI-CLT full PDB offered. Went with WR rocks- laughed w/ FA as how small the drink was... next time I'll order a double.
Sep 6, 2016, 10:22 am
#3099
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09/02 - DFW-DTW AA301 - No PDB offered - On-time departure, no reason not to have PDB
0906 - DTW-DFW AA1241 - Full PDB offered
0906 - DTW-DFW AA1241 - Full PDB offered
Sep 6, 2016, 11:26 am
#3100
Join Date: Apr 2000
Location: Palm Beach/ New England
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Posts: 4,382
Yesterday, 9/5 both LAA flights on 737s included PDBs.
PBI - DFW at 1:30pm and DFW - MCI at 4:30pm.
Thumbs up to AA, as PDBs weren't happening on this route as recently as May.
While preparing the first row's PDBs in Palm Beach, I overheard a different flight attendant ask the First F/A (who was mixing the drinks), "why are you still doing those?"
Later during the meal service, I thanked the F/A for "doing pre-departure beverages even when other flight attendants don't." She smiled and thanked me for acknowledging her work.
PBI - DFW at 1:30pm and DFW - MCI at 4:30pm.
Thumbs up to AA, as PDBs weren't happening on this route as recently as May.
While preparing the first row's PDBs in Palm Beach, I overheard a different flight attendant ask the First F/A (who was mixing the drinks), "why are you still doing those?"
Later during the meal service, I thanked the F/A for "doing pre-departure beverages even when other flight attendants don't." She smiled and thanked me for acknowledging her work.
Sep 6, 2016, 12:24 pm
#3101
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Sep 6, 2016, 4:47 pm
#3102
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I really haven't noticed much of any improvement in terms of PDB on LAA. There was a short time where it seemed to get better, but I haven't gotten much more than water and OJ lately (on the few flights that carry out any kind of PDB service).
My LUS PDB percentage is still 100%. Same with DL, where they manage to serve a PDB no matter how late the aircraft is or how jam-packed the aisles are. It's a good thing I still like American...
Sep 7, 2016, 3:35 pm
#3103
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MSP-LGA
E175
Full PDB despite being 30 mins late boarding, coats hung etc.
E175
Full PDB despite being 30 mins late boarding, coats hung etc.
Sep 7, 2016, 5:26 pm
#3104
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I'm not sure if this is just a LUS CLT-ATL-CLT thing or other direct competition DL-AA hub routes but does anybody else notice how they routinely have the mini bottles of water out on the arm rest as soon as you board similar to what Delta always has? It's near 100% on CLT-ATL-CLT which i've done several times this year and on the only time I ever did ATL-PHX route as well.
this past Friday morning the LUS FA provided water bottles and orange juice cuplets on the arm rests before boarding and did a full PDB in addition to that (I got coffee). Excellent service for such a short flight, and pretty funny to have three PDBs at once
this past Friday morning the LUS FA provided water bottles and orange juice cuplets on the arm rests before boarding and did a full PDB in addition to that (I got coffee). Excellent service for such a short flight, and pretty funny to have three PDBs at once
Sep 7, 2016, 6:19 pm
#3105
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I'm not sure if this is just a LUS CLT-ATL-CLT thing or other direct competition DL-AA hub routes but does anybody else notice how they routinely have the mini bottles of water out on the arm rest as soon as you board similar to what Delta always has? It's near 100% on CLT-ATL-CLT which i've done several times this year and on the only time I ever did ATL-PHX route as well.
this past Friday morning the LUS FA provided water bottles and orange juice cuplets on the arm rests before boarding and did a full PDB in addition to that (I got coffee). Excellent service for such a short flight, and pretty funny to have three PDBs at once
this past Friday morning the LUS FA provided water bottles and orange juice cuplets on the arm rests before boarding and did a full PDB in addition to that (I got coffee). Excellent service for such a short flight, and pretty funny to have three PDBs at once