Low-segment, high-rev flyers left in the cold?
#46
Join Date: Jan 2011
Location: STL/ORD/MCI/SAN
Programs: AA CK MM, AC SE100K, BA Gold, UA 1K, DL Plat, Hyatt Globalist, Hilton Diamond, Marriott Platinum
Posts: 1,989
In my opinion, it is the high segment/mileage but relatively low spend flyers getting screwed over the most. With the new program there is 0 incentive to fly more than 30 flights. Also, on upgrade lists it is far more common to find yourself lower now to someone who flys only a few flights per year but have a crazy amount of LPs via cc spend, BAAH, etc. I am at 94 segments for the year and only 150k LPs (130k from flights).
Source: https://www.dallasnews.com/business/...-into-bitcoin/
"American recently revamped AAdvantage to give those who pay more for tickets a leg up in the coveted realm of upgrades — a move that Parker defended.
“All of our customers are valuable, but those who pay us the most are the most valuable,” he said. “That’s the behavior you want to reward. You had this really perverse thing going on where we had people wanting miles so badly that they would do these mileage runs — looking for the cheapest fare they could find to go to who-knows-where and back.
“And that didn’t seem right to us. The dollar-based plan makes much more sense. We’re in the right place now.”
Parker groused that American should have called them dollars instead of miles 36 years ago. It would make it clearer now that airlines rake in so much dough from credit card partnerships."
#47
Join Date: Aug 2005
Location: SFO
Programs: Aegean (Gold) American (EP)
Posts: 150
This is the bane of the SFO based AA flyer’s existence (see relevant post here AA really has given up on SFO-based flyers)
while there have been years I’ve spent between $50k and $75k and been rewarded with CK…there are just as many years I’ve spent >$100k and was given a CK challenge to spend $Xk (usually 10-20 in 2 months) more to keep CK.there were years that I even routed. SFO-LAX-LHR (on AA)-Europe instead of SFO-LHR-Europe on BA to increase my AA metal, and lost CK.
This year, I hit the 200k LPs in June, but hit 30 segments last week
while there have been years I’ve spent between $50k and $75k and been rewarded with CK…there are just as many years I’ve spent >$100k and was given a CK challenge to spend $Xk (usually 10-20 in 2 months) more to keep CK.there were years that I even routed. SFO-LAX-LHR (on AA)-Europe instead of SFO-LHR-Europe on BA to increase my AA metal, and lost CK.
This year, I hit the 200k LPs in June, but hit 30 segments last week
#48
Join Date: Jan 2009
Location: Everywhere
Programs: AA EXP - 3.7MM, Bonv LIFETIME Titan, HH Dmd, Hyatt Glob., Priority Clb Dmd, Ntnl Exec El., Sixt PLT
Posts: 1,680
Perhaps, AA should just publish requirements for CK program to stimulate high spend flyers. But would this matter? With all the brilliance of Doug Parker and the ingenuity of LPs (which none of the competitors adopted so far), the AAL stock continues an approximately linear decline from the second half of 2019 (with a Covid dip and recovery) and is $14.03 today (-$31.97 or -69.50% in past 5 years.
#49
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,247
This is the bane of the SFO based AA flyer’s existence (see relevant post here AA really has given up on SFO-based flyers)
while there have been years I’ve spent between $50k and $75k and been rewarded with CK…there are just as many years I’ve spent >$100k and was given a CK challenge to spend $Xk (usually 10-20 in 2 months) more to keep CK.there were years that I even routed. SFO-LAX-LHR (on AA)-Europe instead of SFO-LHR-Europe on BA to increase my AA metal, and lost CK.
This year, I hit the 200k LPs in June, but hit 30 segments last week
while there have been years I’ve spent between $50k and $75k and been rewarded with CK…there are just as many years I’ve spent >$100k and was given a CK challenge to spend $Xk (usually 10-20 in 2 months) more to keep CK.there were years that I even routed. SFO-LAX-LHR (on AA)-Europe instead of SFO-LHR-Europe on BA to increase my AA metal, and lost CK.
This year, I hit the 200k LPs in June, but hit 30 segments last week
#50
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,247
Perhaps, AA should just publish requirements for CK program to stimulate high spend flyers. But would this matter? With all the brilliance of Doug Parker and the ingenuity of LPs (which none of the competitors adopted so far), the AAL stock continues an approximately linear decline from the second half of 2019 (with a Covid dip and recovery) and is $14.03 today (-$31.97 or -69.50% in past 5 years.
#51
Plus the OP stated that most of his J fares were on partners.
#52
Join Date: Jan 2009
Location: Everywhere
Programs: AA EXP - 3.7MM, Bonv LIFETIME Titan, HH Dmd, Hyatt Glob., Priority Clb Dmd, Ntnl Exec El., Sixt PLT
Posts: 1,680
Nowadays, AA invited CK based not only flying but also total LPs received (as reported by some bloggers). Once you start to acknowledge CK, you may as well to put a target number to stimulate the big spenders. AA did this in the past by sending individual offers of spending $ XX in Y months to renew CK. The "new" AA has a tendency to monetize everything from the Flagship check-in to lounge access. We know where all this is coming. Correct me if I am wrong, but in the past one could simply buy the top tier status with US Airways Dividend miles program. Someone can come with an idea to sell CK and, perhaps, will get promoted within the company.
However, all this would not make a dent in the overall downhill direction AA going in the recent years.
#53
Original Poster
Join Date: Dec 2001
Location: California, United States of America
Posts: 8
Thanks to everyone for the good discussion here.
This conversation and some introspection made me remember that you learn what relationships are made of by actions. Sometimes those actions are hard to listen to when they come after 30+ years. I appreciate the hard-nosed commentary.
I did want to clarify two points though.
First, my annual AAdvantage card spend is well north of $250K. So it’s not that.
Second, the collapse of AA’s ability to actually get me anywhere reliably out of SFO has basically forced me to partners.
Case in point: a while back I booked SFO-DFW-LHR on a Sat departure (and the corresponding return the next Fri). SFO-DFW went four hours late because … who knows … and as a result I would have mis-connected in DFW. After five-ish hours on hold for a EXP agent, the next flight they could find for me was departing that Tuesday. Tariff desk was unwilling to accommodate on any alternate routing (eg I get to PDX, SEA, or LAX on my own). You bet that flight got cancelled and rebought on a BA nonstop.
That’s the third or fourth catastrophically ....ed up DFW connection this year.
I don’t know what my long term plan is. In the short term, I have just shy of 3M redeemable miles, and that’s too many. So I’ll turn some of those in for a while, at least for personal travel, and see where I end up after that.
Thanks again!
This conversation and some introspection made me remember that you learn what relationships are made of by actions. Sometimes those actions are hard to listen to when they come after 30+ years. I appreciate the hard-nosed commentary.
I did want to clarify two points though.
First, my annual AAdvantage card spend is well north of $250K. So it’s not that.
Second, the collapse of AA’s ability to actually get me anywhere reliably out of SFO has basically forced me to partners.
Case in point: a while back I booked SFO-DFW-LHR on a Sat departure (and the corresponding return the next Fri). SFO-DFW went four hours late because … who knows … and as a result I would have mis-connected in DFW. After five-ish hours on hold for a EXP agent, the next flight they could find for me was departing that Tuesday. Tariff desk was unwilling to accommodate on any alternate routing (eg I get to PDX, SEA, or LAX on my own). You bet that flight got cancelled and rebought on a BA nonstop.
That’s the third or fourth catastrophically ....ed up DFW connection this year.
I don’t know what my long term plan is. In the short term, I have just shy of 3M redeemable miles, and that’s too many. So I’ll turn some of those in for a while, at least for personal travel, and see where I end up after that.
Thanks again!
#54
Join Date: Jul 2009
Location: BLR
Programs: AA - EXP, Bonvoy Lifetime Titanium, UK - Gold
Posts: 1,224
Agree - I do this.. Lot of US-India trips and after AA EXP done, shifted to UA and got 1k done.. the SWUs are worthless with primary flying being work related INTL J.. On an average I do one trip a month and it still wouldnt get me to 30..