How AA is taking EXP Executive Platinum members for granted
#31
FlyerTalk Evangelist
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,033
Irregular operations? If I’m paying F fares I can afford to book whatever airline and/flight to accommodate me. When I have had a canceled flight being an EXP hasn’t done anything. I don’t understand this logic. An EXP today is what a gold was 5 or 7 years ago.
#32
Join Date: Sep 2000
Location: DCA/IAD
Programs: AA EXP; 1W Emerald; HHonors Diamond; Marriott Gold; UA dirt
Posts: 7,816
Except for irrops. I greatly value the priority received during irrops. J or F fares don’t come with that on most airlines, to my knowledge.
As someone who often buys last-minute seats in premium cabins, selfishly that works out for me. I realize there’s two sides to the coin, however.
As someone who often buys last-minute seats in premium cabins, selfishly that works out for me. I realize there’s two sides to the coin, however.
#33
Join Date: Sep 2000
Location: DCA/IAD
Programs: AA EXP; 1W Emerald; HHonors Diamond; Marriott Gold; UA dirt
Posts: 7,816
#34
Join Date: Aug 2008
Location: San Francisco
Programs: AA EXP; Marriott BonVoy Titanium Elite, Marriott LT Plat.
Posts: 1,717
Let's face it... We're at the mercy of AA. I'm banking on cashing in on F for as many family/friends willing to travel on my bucket-list trip when cashing out.
#35
Join Date: Nov 2000
Location: ATL/TLV/SDF
Programs: AA EXP, UA LT Ag, Marriott LT Ti, Hyatt Glob, Avis PC, Busted-Knuckles Club Grand Poobah.
Posts: 2,590
its always greener on the other side.. until you go to the other side... me after 15yesrs plus of being EXP... have thought about a change..
but being based out of ATL.. the upgrades for DL would never happen...
I will stay with AA.... only because.. well actually I dont know..
but being based out of ATL.. the upgrades for DL would never happen...
I will stay with AA.... only because.. well actually I dont know..
FWIW I was able to use two SWUs to upgrade MIA/TLV then TLV/JFK, though I suspect the only reason the latter cleared at the last possible moment was due to some unlucky J pax stuck in the monstrous TLV queues who could not make it to the gate in time. So SWUs do on occasion clear. At least AA does not force you to up-fare a coach ticket to be eligible to use a SWU like UA does, or did back then. I also used an EXP benefit to add 20,000 LPs to my account, so re-qualifying for EXP is within reach, as I did not anticipate needing any more SWUs for the near future.
I think now AA/UA are pretty much equivalent. When AA did the loyalty points thing I was temped to see about a UA match, but their FF scheme isn't any less based on spend and credit cards.
Last edited by born sleepy; Aug 27, 2022 at 9:10 pm Reason: Splleing errs
#36
Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Bonvoy LT Titan, Avis PC, Hilton Gold
Posts: 9,658
#37
Join Date: Apr 2002
Location: MHT/BOS <--> World
Programs: AA Plat 2.8MM
Posts: 4,629
Also I am able to reach AA much easier even as a PLT member than with no status. While status is not what it used to be, the difference still matters.
#38
A FlyerTalk Posting Legend
Join Date: Jun 2005
Posts: 57,613
#39
formerly rt23456p
Join Date: May 2017
Posts: 1,210
Maybe this is a strategy AA copied from their good son CZ? CZ will only push generous /cash options for upgrade if you meet these criterias, 1) you haven't flown J/F with them in the last 24 months 2) you are a non-elite(not even sliver)
#41
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,256
#42
Join Date: May 2008
Location: PHL (kinda, no airport is really close)
Programs: AA Exp, but not sure for how long. Enterprise Platinum woo-hoo!
Posts: 4,551
I'm a pure leisure flyer and have gone overseas once in my life (on DL/AF). I made EXP in 2019 for the 2020 year by a combination of credit card bonus EQM's and buying some F tickets, and since the CC bonuses when down and the EQM requirement up, I thought it would be my only year. Of course we know what happened and it became easy to keep it for 2021 and 2022, and for the 1/1/2022-2/28/2023 period I'm flying a bit less and using award tickets more, but a few premium fares and lots of gift card purchases will keep me at EXP for 2023-24. After that I don't know. While F is far more comfortable than Y, I don't miss the free drinks (I rarely drink and anyway I guess I can get booze in MCE if I want) and I often don't eat on planes. I could stand to lose more than a few pounds, so a Y seat is a bit cramped, but I'm always in MCE and usually the best MCE seats so MCE isn't so bad, but I'm about 70% on upgrades this year. That said, I have one SWU from last year and I'll get five more this year and I'm really not sure how I'll use them. I probably won't burn them the way someone else did in another thread on a 90-minute flight. Anyway, I'm not frightfully upset at bad treatment as an EXP, but I might be if I were flying overseas a lot and wasn't able to sit in J or at least PE.
#43
Join Date: Nov 2002
Location: Boston, MA
Programs: AA EXP, B6 Mosaic, UA Plat, Bonvoy Plat, Hyatt Globalist
Posts: 1,777
MY SIL has had increasing flying, and they just bought a vacation get away out of the country, and he put all the expenses of making it livable on his AA branded CC. To his surprise since he does not research this like I do, he discovered he was PLT and has had 7/7 AA flights upgraded out of NYC in the past 4 months.
#44
Join Date: Sep 2016
Posts: 1,159
If they're offering the premium cabin as a "good deal" buy-up offer on the app, chances are the cabin is wide open enough that your upgrade might eventually clear. The folks at RM are just trying to monetize the seats as much as possible before releasing them for upgrades, since upgrades bring in very little or zero additional revenue.
#45
Join Date: Sep 2010
Location: Western Europe
Programs: Yeah, well, don’t really care anymore
Posts: 845
With just a smidgen of schadenfreude, one could well rewrite the headline of this post to read “How I expect to fly in a class I didn’t pay for, and how I got upset about it when it didn’t happen”.
Said it before, will continue repeating it until blue in the face: The practice of US “full service” carriers to fill every vacant premium seat by upgrading people who didn’t pay to sit there, is one of the most counterproductive things they ever did. It only breeds entitlement, which quickly devolves into resentment, pettiness and jealousy. Particularly in this day and age, where entitlement is quickly becoming a disease quite a few frequent travellers are suffering from. I call them Gold Karen’s.
Just for clarity, I also include the SWUs (or whichever name they go by) in the category of “of the million stupid things airlines have done, which one ranks the highest”. They don’t breed loyalty, they breed resentment when it doesn’t work as advertised.
PS
I can only recommend being a “free agent” and not giving a toss about “loyalty”. You can be damn sure no airline has any loyalty towards you as a customer, but very much expect you to be loyal to them. I haven’t paid the slighest attention to miles and programs the last 10 years, and am so much the happier for it. Not least because I don’t have hundreds of thousands of miles I don’t know what to do with; when you’re on the road for 100 to 150 days a year, about the last thing you want to see on your time off is another bloody airport/airline/hotel combo.
Said it before, will continue repeating it until blue in the face: The practice of US “full service” carriers to fill every vacant premium seat by upgrading people who didn’t pay to sit there, is one of the most counterproductive things they ever did. It only breeds entitlement, which quickly devolves into resentment, pettiness and jealousy. Particularly in this day and age, where entitlement is quickly becoming a disease quite a few frequent travellers are suffering from. I call them Gold Karen’s.
Just for clarity, I also include the SWUs (or whichever name they go by) in the category of “of the million stupid things airlines have done, which one ranks the highest”. They don’t breed loyalty, they breed resentment when it doesn’t work as advertised.
PS
I can only recommend being a “free agent” and not giving a toss about “loyalty”. You can be damn sure no airline has any loyalty towards you as a customer, but very much expect you to be loyal to them. I haven’t paid the slighest attention to miles and programs the last 10 years, and am so much the happier for it. Not least because I don’t have hundreds of thousands of miles I don’t know what to do with; when you’re on the road for 100 to 150 days a year, about the last thing you want to see on your time off is another bloody airport/airline/hotel combo.