AAdvantage Segment Counter?
Mar 25, 2022 | 11:58 am
#17
Join Date: Mar 2012
Location: PHL
Programs: AA ExP, Marriott Amb, National EAE, Hilton Diamond, SPG Plat (RIP), US CP (RIP)
Posts: 2,433
Just flew my first flight under new LP program. Segment counter ticked up one segment but nothing listed specifically on my activity log other than the details on Loyalty Points and Award Miles earned. Looks like it will be difficult to audit if you cant look back and see what segments were or were not captured on the counter.
Mar 25, 2022 | 1:39 pm
#18
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,906
Just flew my first flight under new LP program. Segment counter ticked up one segment but nothing listed specifically on my activity log other than the details on Loyalty Points and Award Miles earned. Looks like it will be difficult to audit if you cant look back and see what segments were or were not captured on the counter.
It should not be that difficult to audit since every segment gets a single entry. Just count them.
Mar 25, 2022 | 4:26 pm
#19
Join Date: Mar 2012
Location: PHL
Programs: AA ExP, Marriott Amb, National EAE, Hilton Diamond, SPG Plat (RIP), US CP (RIP)
Posts: 2,433
Yes. My point was with the prior system the entry showed EQM/EQS/EQD. Even though each segment posted individually.
Now there is no EQS showing blatantly in the activity log.
Now there is no EQS showing blatantly in the activity log.
Mar 26, 2022 | 12:30 am
#20
Join Date: Jan 2009
Programs: Bonvoy Titanium, Hyatt Explorist, Hilton Diamond, UA 1K, AA Exec. Plat., DL DM, National E.E.
Posts: 254
My segment counter is showing me one segment short of what I've actually flown.
I did not receive a credit for the second leg of a one way ticket. The first leg posted properly, earning me the 75,000 mile maximum for one ticket. The second leg posted as well, showing 0 reward miles, as expected. However I did not receive a segment credit for that leg. Does that sound legit or should I complain?
I did not receive a credit for the second leg of a one way ticket. The first leg posted properly, earning me the 75,000 mile maximum for one ticket. The second leg posted as well, showing 0 reward miles, as expected. However I did not receive a segment credit for that leg. Does that sound legit or should I complain?
Mar 26, 2022 | 12:46 am
#21
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,906
My segment counter is showing me one segment short of what I've actually flown.
I did not receive a credit for the second leg of a one way ticket. The first leg posted properly, earning me the 75,000 mile maximum for one ticket. The second leg posted as well, showing 0 reward miles, as expected. However I did not receive a segment credit for that leg. Does that sound legit or should I complain?
I did not receive a credit for the second leg of a one way ticket. The first leg posted properly, earning me the 75,000 mile maximum for one ticket. The second leg posted as well, showing 0 reward miles, as expected. However I did not receive a segment credit for that leg. Does that sound legit or should I complain?
Mar 26, 2022 | 6:24 am
#22
Join Date: Sep 2009
Location: Midwest USA
Programs: AA EXP, HH Diamond, Hyatt Globalist
Posts: 591
My segment counter is showing me one segment short of what I've actually flown.
I did not receive a credit for the second leg of a one way ticket. The first leg posted properly, earning me the 75,000 mile maximum for one ticket. The second leg posted as well, showing 0 reward miles, as expected. However I did not receive a segment credit for that leg. Does that sound legit or should I complain?
I did not receive a credit for the second leg of a one way ticket. The first leg posted properly, earning me the 75,000 mile maximum for one ticket. The second leg posted as well, showing 0 reward miles, as expected. However I did not receive a segment credit for that leg. Does that sound legit or should I complain?
Apr 11, 2022 | 11:01 am
#23
Original Poster
Join Date: Aug 2005
Location: DFW
Posts: 1,280
FWIW, I flew AA metal on a BA award ticket and had the BA FF # replaced with my AA. I know that BA award flights don't count as a segment but the flight appears in my AA activity with a ticket method of ineligible.
I'm mentioning this since it something to look for while reconciling segments.
I'm mentioning this since it something to look for while reconciling segments.
Apr 25, 2022 | 10:40 pm
#24
Join Date: Jan 2009
Programs: Bonvoy Titanium, Hyatt Explorist, Hilton Diamond, UA 1K, AA Exec. Plat., DL DM, National E.E.
Posts: 254
My segment counter is showing me one segment short of what I've actually flown.
I did not receive a credit for the second leg of a one way ticket. The first leg posted properly, earning me the 75,000 mile maximum for one ticket. The second leg posted as well, showing 0 reward miles, as expected. However I did not receive a segment credit for that leg. Does that sound legit or should I complain?
I did not receive a credit for the second leg of a one way ticket. The first leg posted properly, earning me the 75,000 mile maximum for one ticket. The second leg posted as well, showing 0 reward miles, as expected. However I did not receive a segment credit for that leg. Does that sound legit or should I complain?
I finally received a response from an executive liaison saying this was an error and that I have been credited with one additional segment. Regardless, it doesnt look like I will be able to hit 30 segments with Oneworld this year, so Im taking my $60-100K worth of business elsewhere.
Apr 26, 2022 | 12:14 am
#25
Join Date: Nov 2012
Location: USA
Programs: American airlines
Posts: 90
From counting my segments it seems that flights on JetBlue (with AA number used) as well as award flights on AA both count toward the segments?
Counted multiple times but couldve missed something. Just hoping to confirm so I dont spread any misinformation!
Counted multiple times but couldve missed something. Just hoping to confirm so I dont spread any misinformation!
Apr 26, 2022 | 1:09 am
#26
Join Date: Jan 2006
Location: SFO, CLT
Programs: AA Bonsai EXP (2.9 MM), AS Atmos Ag
Posts: 1,562
Correct on both counts - paid segments on B6 count if credited to one's AAdvantage account. Award segments on flights marketed and operated by AA count if one's AAdvantage number is in the record.
Apr 26, 2022 | 1:13 am
#27
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,906
Just an update:
I finally received a response from an executive liaison saying this was an error and that I have been credited with one additional segment. Regardless, it doesnt look like I will be able to hit 30 segments with Oneworld this year, so Im taking my $60-100K worth of business elsewhere.
I finally received a response from an executive liaison saying this was an error and that I have been credited with one additional segment. Regardless, it doesnt look like I will be able to hit 30 segments with Oneworld this year, so Im taking my $60-100K worth of business elsewhere.