Originally Posted by
bigsaabowski
Just an update:
I finally received a response from an executive liaison saying this was an error and that I have been credited with one additional segment. Regardless, it doesn’t look like I will be able to hit 30 segments with Oneworld this year, so I’m taking my $60-100K worth of business elsewhere.
I would have asked the executive liason if they are really going to deny customers who spend at your level the awards. It just seems so bizarre to me...