Standby Clearing Procedure - When are they supposed to start?
#1
Original Poster
Join Date: Jun 2019
Location: SoCal
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Posts: 42
Standby Clearing Procedure - When are they supposed to start?
Waiting for AA1476 as a standby passenger, don’t know why I got no SDFC. Boarding 8 already still no standby cleared even though flight has free seats.
When is the AA gate agent supposed to start clearing the standby list? Missed out on boarding my group 2 by now
When is the AA gate agent supposed to start clearing the standby list? Missed out on boarding my group 2 by now
#2
FlyerTalk Evangelist




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It's all up to the gate agents. Sometimes they will do it sooner, sometimes they will do it later.
#3
Original Poster
Join Date: Jun 2019
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Ended up being very weird today...
They upgraded the 1st person on the upgrade list around boarding group 2 ... then waited all the way until final call to clear all standby's and upgrade the remaining 2 pax on upgrade list.
I took my seat in MCE that I received via standby on final call, then after boarding they upgraded two non-revs (pilots) and walked them from back to front and eventually handed me an upgrade to first as well.
I can't complain about the upgrade, but kinda not an orderly process....
They upgraded the 1st person on the upgrade list around boarding group 2 ... then waited all the way until final call to clear all standby's and upgrade the remaining 2 pax on upgrade list.
I took my seat in MCE that I received via standby on final call, then after boarding they upgraded two non-revs (pilots) and walked them from back to front and eventually handed me an upgrade to first as well.
I can't complain about the upgrade, but kinda not an orderly process....
#4


Join Date: May 2011
Location: SBA
Programs: DL Platinum, UA Silver
Posts: 328
Ended up being very weird today...
They upgraded the 1st person on the upgrade list around boarding group 2 ... then waited all the way until final call to clear all standby's and upgrade the remaining 2 pax on upgrade list.
I took my seat in MCE that I received via standby on final call, then after boarding they upgraded two non-revs (pilots) and walked them from back to front and eventually handed me an upgrade to first as well.
I can't complain about the upgrade, but kinda not an orderly process....
They upgraded the 1st person on the upgrade list around boarding group 2 ... then waited all the way until final call to clear all standby's and upgrade the remaining 2 pax on upgrade list.
I took my seat in MCE that I received via standby on final call, then after boarding they upgraded two non-revs (pilots) and walked them from back to front and eventually handed me an upgrade to first as well.
I can't complain about the upgrade, but kinda not an orderly process....
Really a crapshoot.
#5
Moderator: American AAdvantage




Join Date: May 2000
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AA Gate Agents seem to be granted a lot of latitude as long as they get flights out on time. You’ll see a lot of variation in how they manage upgrades, standby, etc.
#6
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I asked one time and the GA said “early bird gets the worm” and gave me the last seat in FC.....granted I was number 1 but it was well before 30 mins.
#7

Join Date: Jul 2018
Location: SE Wisconsin
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Posts: 359
Think of all the things you have to be thankful for on Thanksgiving!
thankful for...
Happy Thanksgiving!
thankful for...
- getting an earlier flight
- getting an upgrade
- ...and thankful for the AA crew working on the holiday!!
Happy Thanksgiving!
#8
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This sounds as though it was a quite an organized process and that it worked well. The only potential criticism is that passengers were upgraded after boarding. But, most people would prefer that to waiting at the gate until definitively upgraded or not.
Presuming a sold out flight, at T-60, all passengers must be checked in or risk being off-loaded. Thus, there may be some availability for SB created an hour out. At T-15, all confirmed passengers must be boarded, so additional availability is created then. On flights which are not sold out and there are no disrupted passengers to deal with, there may be additional space which could become available more than an hour out.
Thus, there are at least three buckets (check-in, gate, free seats) and the downside risk of clearing too many early is that confirmed passengers do show up and SB's, having been told that they have a seat are then told they don't. Best to wait and.
Thus, by leaving it with the GA's to work from what they can see on their monitors, what appears to be disorganized actually permits the GA's to confirm SB's as the situation progresses.
Presuming a sold out flight, at T-60, all passengers must be checked in or risk being off-loaded. Thus, there may be some availability for SB created an hour out. At T-15, all confirmed passengers must be boarded, so additional availability is created then. On flights which are not sold out and there are no disrupted passengers to deal with, there may be additional space which could become available more than an hour out.
Thus, there are at least three buckets (check-in, gate, free seats) and the downside risk of clearing too many early is that confirmed passengers do show up and SB's, having been told that they have a seat are then told they don't. Best to wait and.
Thus, by leaving it with the GA's to work from what they can see on their monitors, what appears to be disorganized actually permits the GA's to confirm SB's as the situation progresses.
#9
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As far as I know, it's wrong in most (domestic) situations.
Since you often post long threads with inaccurate information and/or conjecture, here's the actual requirement. It's 45 minutes for domestic flights:
https://www.aa.com/i18n/travel-info/...nd-arrival.jsp
AA gate agents basically do whatever they want, whenever they want. Trying to figure out when GAs are "supposed to start" clearing standbys is irrelevant since they will do it when they feel like it.
Last edited by Herb687; Nov 29, 2019 at 2:15 pm Reason: add actual AA guidance and multi-quote
#10




Join Date: Mar 2016
Programs: AA-EXP
Posts: 708
Exactly. I confirmed Same Day Stand By at the CLT AC Lounge as #1 , and started the long walk to the E gates. When i got there, #2 and #3 had been cleared, with my initials clearly at #1 . I had to wait until the aircraft had boarded an there was a no-show to finally get a seat.
#12




Join Date: Jan 2012
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Domestic First Award Standby
If one has a Domestic First Award Ticket on a 7pm flight but wants to standby for a 4pm flight, how does the upgrade list work.
I.E. Since I'm standby do they clear the Upgrade list first then clear the standby's then if there are still F seats they upgrade me? Or can I clear before the Upgrade list is upgraded.
I have no shot (if they clear upgrades before standby's) as there are only 2 seats available on the earlier flight.
Or is it possible that I can SDC if there is any seat open on departure day?
I am an AA Plat. But it is out of PHL so I assume my status won't get me any brownie points.
I.E. Since I'm standby do they clear the Upgrade list first then clear the standby's then if there are still F seats they upgrade me? Or can I clear before the Upgrade list is upgraded.
I have no shot (if they clear upgrades before standby's) as there are only 2 seats available on the earlier flight.
Or is it possible that I can SDC if there is any seat open on departure day?
I am an AA Plat. But it is out of PHL so I assume my status won't get me any brownie points.
#13

Join Date: Feb 2022
Programs: AAdvantage
Posts: 1,466
Greatly depends on the load factor. If the flight is fairly open standbys will begin to clear at T-1. If the flight is full it's a case of determining how many no shows/misconnects there are. That occurs around T-15.
#14


Join Date: Sep 2006
Location: LAX
Programs: Some more than others
Posts: 938
If one has a Domestic First Award Ticket on a 7pm flight but wants to standby for a 4pm flight, how does the upgrade list work.
I.E. Since I'm standby do they clear the Upgrade list first then clear the standby's then if there are still F seats they upgrade me? Or can I clear before the Upgrade list is upgraded.
I have no shot (if they clear upgrades before standby's) as there are only 2 seats available on the earlier flight.
Or is it possible that I can SDC if there is any seat open on departure day?
I am an AA Plat. But it is out of PHL so I assume my status won't get me any brownie points.
I.E. Since I'm standby do they clear the Upgrade list first then clear the standby's then if there are still F seats they upgrade me? Or can I clear before the Upgrade list is upgraded.
I have no shot (if they clear upgrades before standby's) as there are only 2 seats available on the earlier flight.
Or is it possible that I can SDC if there is any seat open on departure day?
I am an AA Plat. But it is out of PHL so I assume my status won't get me any brownie points.
You can try to SDC 24 hours prior to your desired flight, in my limited experience I have been unable to SDC (by AA.com/App/AC agent/telephone/kiosk) on a First Class award since they went to this new dynamic award even though my inventory was available and no change of routing.
Otherwise, yes, either agents or the new automated UpgradeTron process will clear upgrades before standbys.
#15




Join Date: Apr 2000
Location: Palm Beach/ New England
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Posts: 4,459
The GAs that wait until T-30 for upgrade clearance sometimes create unexpected opportunities for peeps who know how to game the system. There are methods to "snipe" an upgrade using an alternate instrument in that 30 minute timeframe. To jump the queue so to speak. None of this is against the rules, but it's always interesting to see the last few seats disappear and not go to the top people on the list. For those looking to prevent getting sniped: It's often worthwhile to go to the gate at T-60 and inquire with the GA as AANYC1981 did so above.

