Rant: AA non revs seem to regularly take the good seats and overheads on my flights
#1
Original Poster
Join Date: Aug 2007
Posts: 129
Rant: AA non revs seem to regularly take the good seats and overheads on my flights
A non rev in AA premium economy ? We so we pay extra for “premium economy“ from DFW to PEK and not only is a nonrev in a Premium Economy seat which could be for a paying customer, the nonrev takes the bin over my seat. So, yes the nonrev boards before a paying customer and takes a premiums bin space? And then on this 13 hour flight the AA nonrev is accessing the overhead bin every few hours banging into me and slamming the overhead bin when we try to sleep ?
Southwest NEVER treats us like this. We hope Southwest starts flying International soon so we get avoid the arrogance, rudeness and condescension of AA nonrevs.
Southwest NEVER treats us like this. We hope Southwest starts flying International soon so we get avoid the arrogance, rudeness and condescension of AA nonrevs.
#2
Join Date: Mar 2018
Location: PHL
Programs: AA EXP, HH Diamond, Owner of 2,000 TWA shares
Posts: 812
A non rev in AA premium economy ? We so we pay extra for “premium economy“ from DFW to PEK and not only is a nonrev in a Premium Economy seat which could be for a paying customer, the nonrev takes the bin over my seat. So, yes the nonrev boards before a paying customer and takes a premiums bin space? And then on this 13 hour flight the AA nonrev is accessing the overhead bin every few hours banging into me and slamming the overhead bin when we try to sleep ?
Southwest NEVER treats us like this. We hope Southwest starts flying International soon so we get avoid the arrogance, rudeness and condescension of AA nonrevs.
Southwest NEVER treats us like this. We hope Southwest starts flying International soon so we get avoid the arrogance, rudeness and condescension of AA nonrevs.
#4
Join Date: Jun 2009
Location: London, United Kingdom
Programs: British Airways Gold
Posts: 2,636
Non-revs can be all classes
The space in the bin over your seat does not belong to you
Please explain what aspects of the advertised premium economy experience AA failed to deliver for you?
The space in the bin over your seat does not belong to you
Please explain what aspects of the advertised premium economy experience AA failed to deliver for you?
#5
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
A few questions:
1. How do you compare the AA PE product on TPAC flights to WN's? Better, the same, or worse?
2. Where do nonrev's on WN put their bags?
3. What did the on-duty FA say when you advised her that someone had taken your assigned overhead space?
4. How do you know there was a passenger willing to pay for the PE seat assigned to the employee?
Bottom line here is that you got the seat and all of the associated hard & soft product features you paid for (else I presume you would have said so). Why do you care what AA does with some other seat?
1. How do you compare the AA PE product on TPAC flights to WN's? Better, the same, or worse?
2. Where do nonrev's on WN put their bags?
3. What did the on-duty FA say when you advised her that someone had taken your assigned overhead space?
4. How do you know there was a passenger willing to pay for the PE seat assigned to the employee?
Bottom line here is that you got the seat and all of the associated hard & soft product features you paid for (else I presume you would have said so). Why do you care what AA does with some other seat?
#6
Join Date: May 2018
Posts: 314
You do realize that non-revs only get seats after it becomes obvious that no paying customer is going to take that seat, right? That non-rev was probably assigned that seat 20 minutes before departure, 30 minutes max, once upgrades were cleared (paying pax cannot yet upgrade into PE, but someone may have upgraded out of it into business), and once reservations for that flight were closed. The entire point of non-rev travel is that you take the seats that paying customers have not taken at the very last minute.
#7
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Not necessarily. Depending on seniority, job, and why they are flying, they may also be allotted positive space in F, J, or PE.
The sole issue for a passenger is whether the passenger got the service he paid for. This one seems to have.
The sole issue for a passenger is whether the passenger got the service he paid for. This one seems to have.
#8
Join Date: May 2018
Posts: 314
Fair enough. I was playing the probability game, based on the fact that the majority of AA employees travelling don't have access to positive space, either because they lack the rank or they're travelling for pleasure instead of business. Any random AA non-rev you meet is most likely not travelling positive space, though it's certainly possible.
#9
Join Date: Nov 2007
Location: Los Angeles
Programs: AA LT Gold
Posts: 3,646
Fair enough. I was playing the probability game, based on the fact that the majority of AA employees travelling don't have access to positive space, either because they lack the rank or they're travelling for pleasure instead of business. Any random AA non-rev you meet is most likely not travelling positive space, though it's certainly possible.
#11
Join Date: Nov 2018
Location: DFW
Posts: 311
Wait till @biztraveler2007 finds out about the SIX times I flew AA International F to and from HKG this year! The champagne! The caviar (er...tartlet)! All while thinking fondly about how poor loyal paying customers like bt2007 (who NEVER fly Delta) have to slum it out in the back and don't all get free auto-upgrades to the highest available cabin like arrogant non-revs do.
Cue outrage/jealousy/whatever the heck bt2007's problem is.
Cue outrage/jealousy/whatever the heck bt2007's problem is.
#12
Join Date: Jun 2013
Location: NYC
Programs: UA
Posts: 444
Wait till @biztraveler2007 finds out about the SIX times I flew AA International F to and from HKG this year! The champagne! The caviar (er...tartlet)! All while thinking fondly about how poor loyal paying customers like bt2007 (who NEVER fly Delta) have to slum it out in the back and don't all get free auto-upgrades to the highest available cabin like arrogant non-revs do.
Cue outrage/jealousy/whatever the heck bt2007's problem is.
Cue outrage/jealousy/whatever the heck bt2007's problem is.
#13
Join Date: Nov 2007
Location: Los Angeles
Programs: AA LT Gold
Posts: 3,646
It is a nice perk, yes.
It requires some patience and flexibility to get the nice seats though. A friend of mine at UA can get seats in the front on TATL or TPAC flights but has never been able to visit me on a summer weekend (SFO-SAN/LAX) as flights are always full.
#15
Join Date: Aug 2004
Location: Kansas City, USA
Programs: AA Gold, Delta Platinum, Marriott Titanium, IHG Plat, AVIS Preferred, Hilton Diamond
Posts: 2,066
Wait till @biztraveler2007 finds out about the SIX times I flew AA International F to and from HKG this year! The champagne! The caviar (er...tartlet)! All while thinking fondly about how poor loyal paying customers like bt2007 (who NEVER fly Delta) have to slum it out in the back and don't all get free auto-upgrades to the highest available cabin like arrogant non-revs do.
Cue outrage/jealousy/whatever the heck bt2007's problem is.
Cue outrage/jealousy/whatever the heck bt2007's problem is.