Rant: AA non revs seem to regularly take the good seats and overheads on my flights
Oct 10, 2021, 7:12 pm
#166
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Oct 10, 2021, 7:22 pm
#168
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-FlyerBeek
Oct 10, 2021, 7:42 pm
#169
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In my opinion, the scenario you describe (a broken premium cabin seat) is quite different than a NRSA who is assigned to a "preferred" economy seat that was previously available for selection for any revenue passenger who either had the status or wanted to pay to get it assigned beforehand.
-FlyerBeek
-FlyerBeek
The key question for the OP is whether they were MCE to begin with.
Oct 11, 2021, 2:22 am
#170
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Before the flight we asked to move to better seats and the GSP gate attendant said all seats are full.
Yet two non revs sat in seats 9C and 9 D on AA flight 2407 GSP to DFW ie extra legroom, main cabin ? And to add to the insult, the non revs take the best overhead bin space which is usually 4 plus bags per non rev. I asked the AA FA why are two nonrevs sitting in main cabin and why did they take revenue seats? No answer, just the classic AA (angry airline) look.
Does AA realize paying passengers see this behavior regularly ? Thank goodness there are options.
Yet two non revs sat in seats 9C and 9 D on AA flight 2407 GSP to DFW ie extra legroom, main cabin ? And to add to the insult, the non revs take the best overhead bin space which is usually 4 plus bags per non rev. I asked the AA FA why are two nonrevs sitting in main cabin and why did they take revenue seats? No answer, just the classic AA (angry airline) look.
Does AA realize paying passengers see this behavior regularly ? Thank goodness there are options.
If the seats were already assigned when you asked for better seats, did you expect them to unassign the seats to those 2 people who you think were nonrevs? Not everyone who travels in an airline uniform is a non rev.
Last edited by mvoight; Oct 11, 2021 at 2:29 am
Oct 11, 2021, 2:45 am
#172
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In my opinion, the scenario you describe (a broken premium cabin seat) is quite different than a NRSA who is assigned to a "preferred" economy seat that was previously available for selection for any revenue passenger who either had the status or wanted to pay to get it assigned beforehand.
-FlyerBeek
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Oct 11, 2021, 3:39 am
#173
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While not normally a defender of AA service standards, declining to provide a free upgrade to MCE is not IMO legitimate grounds for complaint. The answer would almost certainly have been the same on UA or DL.
Oct 11, 2021, 8:50 am
#174
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Oct 11, 2021, 8:51 am
#175
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Before the flight we asked to move to better seats and the GSP gate attendant said all seats are full.
Yet two non revs sat in seats 9C and 9 D on AA flight 2407 GSP to DFW ie extra legroom, main cabin ? And to add to the insult, the non revs take the best overhead bin space which is usually 4 plus bags per non rev. I asked the AA FA why are two nonrevs sitting in main cabin and why did they take revenue seats? No answer, just the classic AA (angry airline) look.
Yet two non revs sat in seats 9C and 9 D on AA flight 2407 GSP to DFW ie extra legroom, main cabin ? And to add to the insult, the non revs take the best overhead bin space which is usually 4 plus bags per non rev. I asked the AA FA why are two nonrevs sitting in main cabin and why did they take revenue seats? No answer, just the classic AA (angry airline) look.
~Moderator
Oct 11, 2021, 11:41 am
#176
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So, as in the original thread, the question remains the same. Did OP get the seat he had paid for. What prevented OP from getting 9CD? Was it booked when he selected his seat?
Had they already been assigned when he asked if there were better seats available? Which seats did OP and his companion have? Were they also MCE seats? (In case GA believes MCE seats are equal on an aircraft)
Had they already been assigned when he asked if there were better seats available? Which seats did OP and his companion have? Were they also MCE seats? (In case GA believes MCE seats are equal on an aircraft)
Last edited by Microwave; Oct 12, 2021 at 8:52 am Reason: Removed quote of deleted post
Oct 11, 2021, 12:02 pm
#177
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There are two kinds of frequent travelers. The kind that sees the airport / lounge / cabin as a shared community improved by generosity, and the kind that sees the environment as a death-match competition for perks and special treatment. For some of the latter, it is not enough merely to get the elite treatment; they must also observe others not getting it.
There is one aspect of the OP that could be reiterated (for everyone, not only non-revs): please don't slam the overhead bin doors. They latch just fine at regular speed.
Oct 11, 2021, 1:23 pm
#178
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If the OP had any kind of status he could have chosen MCE seats at T-24 (I think that's the gold window) if it had been available, and not waited until they got to the airport.
Either way, it seems from their post history that they take issue when any airline employee sits in any seat the OP deems unfit for an employee.
Either way it seems that OP has kind of ghosted us when they didn't get the response they thought they would.
YMMV
Oct 11, 2021, 1:43 pm
#179
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Re-reading his OP, it looks like the OP got the seats they paid for. Given that he says he approached the GA and tried to get better seating, I'm guessing that he may have wanted to pay for MCE but it was full.
If the OP had any kind of status he could have chosen MCE seats at T-24 (I think that's the gold window) if it had been available, and not waited until they got to the airport.
If the OP had any kind of status he could have chosen MCE seats at T-24 (I think that's the gold window) if it had been available, and not waited until they got to the airport.
Oct 11, 2021, 1:52 pm
#180
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Also the first row on the right side of Y is often blocked until shortly before departure (maybe T-24) on the oasis/kodak aircraft, those are great seats
