FA Charging For Liquor/Drinks in MCE
May 14, 2019, 5:41 am
#391
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 6,087
I was flying SFO DFW yesterday on LUS a321 with LAA crew in row 10 MCE. After the first round of drinks I went back to the galley and asked for another drink. Nice lady FA said she will bring it to me. I go back for my seat and wait a couple of minutes. She comes back with a drink and a credit card reader. I told her that I’m in MCE and she was like this plane doesn’t have MCE. I told her to look up at the overhead bin seat sign where it clearly says MCE. She shrugged and went away. ����
It’s almost been a year since free drinks were introduced and some FAs still don’t bother to learn a little bit of aircraft seat map.
It’s almost been a year since free drinks were introduced and some FAs still don’t bother to learn a little bit of aircraft seat map.
But this is not unique to AA. There is a thread on the BA Forum where they introduced couple of Brew Dog craft beers made specifically for them, and they have FA's charging CE (intra-european business) pax for them, even though all other drinks are free a la AA First.
https://www.flyertalk.com/forum/brit...d-100-ipa.html
May 14, 2019, 8:58 am
#392
Join Date: Nov 2018
Posts: 1,285
I think blue means that seat is occupied. I think MCE is marked with the black bar. But still she could just look at the seat number at the overhead bin.
May 14, 2019, 9:43 am
#393
Suspended
Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
I mean the seat markers over the actual row. If it's blue it's MCE. The FA just needs to look up. I think there is a small fraction of FAs that are resistant to any change even something that is truly common sense and involves little effort on their part.
May 14, 2019, 9:48 am
#394
Join Date: Nov 2018
Posts: 1,285
agree. And the crew on that flight yesterday were really nice and friendly. I was a little disappointed that they don’t know the plane layout. I mean how many domestic mainline planes aa has - very few. It’s not that hard to learn where is MCE
May 14, 2019, 10:52 am
#396
Join Date: Nov 2018
Posts: 1,285
last week on my flight to SFO everyone who asked for snacks in MCE got it for free. Turned out FA was not familiar with MCE rules and thought it was free snack and drinks. She said she always works in F and is not familiar with economy 🙈🙈🙈
May 14, 2019, 11:24 am
#397
Join Date: Mar 2017
Location: Chicago
Programs: AAdvantage EXP | United Silver | HH Diamond | Bonvoy Platinum | Hyatt Explorist
Posts: 718
May 14, 2019, 11:26 am
#398
Join Date: Nov 2018
Posts: 1,285
haha except I was the last MCE passenger to be served and I was starving so ordered 3 snacks. And she asked another FA how to process free snack and the other 2. Other FA was like you have to charge for all 3 cuz snack is only free for EXP. So I got charged for it which I didn’t mine cuz I have Barclays silver and it was free
May 14, 2019, 12:03 pm
#399
Join Date: Dec 2004
Posts: 5,632
May 14, 2019, 12:16 pm
#400
Suspended
Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
When you go to book them they are marked green (preferred), not orange (MCE). I take it that AA doesn't consider them MCE despite the extra legroom. Recently when I booked MIA/PHX other than middle seats MCE was full with 23A on the LUS321 showing green. I took that. It's a morning flight so I can go without the free drink.
May 14, 2019, 12:24 pm
#401
Join Date: Jan 2017
Location: Denver
Programs: AS, AA, UA, Hilton, Marriott, Caesars DE
Posts: 2,070
When you go to book them they are marked green (preferred), not orange (MCE). I take it that AA doesn't consider them MCE despite the extra legroom. Recently when I booked MIA/PHX other than middle seats MCE was full with 23A on the LUS321 showing green. I took that. It's a morning flight so I can go without the free drink.
May 14, 2019, 3:23 pm
#402
Join Date: Sep 2005
Location: Dallas
Programs: AA Executive Platinum
Posts: 591
Around the time AA rolled out free alcohol in MCE, they specifically changed these seats from MCE to Preferred. My guess is that they want each row to all be MCE or not, rather than the window MCE and the middle and aisle preferred.
May 14, 2019, 3:28 pm
#403
Join Date: Dec 2004
Posts: 5,632
May 14, 2019, 6:42 pm
#404
Join Date: Jun 2011
Location: I 35 south bound, finally stopped
Programs: LT Plt, 4mm, *A GLD, burned out medical provider, executing our estate plan
Posts: 1,665
I was watching a really good FA sitting in the jump seat in Y, LAX to AUS a few weeks ago. The Samsung 5 tablet she was using to look at individuals in the manifest was very interesting, except upside down for me. Apparently some FAs still have these and can see the status of who is sitting where. I know it is also printed off, but I think few ever use the resources they have to know who is flying where. Fortunately she did and I benefited from it. Perhaps they will upgrade their hardware for the FAs.
May 14, 2019, 6:55 pm
#405
Join Date: Nov 2018
Posts: 1,285
I was watching a really good FA sitting in the jump seat in Y, LAX to AUS a few weeks ago. The Samsung 5 tablet she was using to look at individuals in the manifest was very interesting, except upside down for me. Apparently some FAs still have these and can see the status of who is sitting where. I know it is also printed off, but I think few ever use the resources they have to know who is flying where. Fortunately she did and I benefited from it. Perhaps they will upgrade their hardware for the FAs.