FA Charging For Liquor/Drinks in MCE
Nov 26, 2019, 11:24 pm
#481
Join Date: Jan 2017
Location: Denver
Programs: AS, AA, UA, Hilton, Marriott, Caesars DE
Posts: 2,070
That is just the way things happen, even with food, people in the back may not have an opportunity to get something offered if it runs out (even dare I say in FC this happens where you first choice isn't available). Like I said earlier, if everyone in the first rows requested a drink would you say no we have to parse out the drinks equally to all sections, or give people what they are willing to pay in that moment. If an FA is turning down people who are paying money, they are costing the business.
Nov 27, 2019, 1:54 am
#482
Join Date: Mar 2002
Location: CMI
Programs: AA EXP & 2MM, HH DIA, Hertz GLD
Posts: 954
11/15 - CLT-CMI, I'm seated in 11A, one of only three MCE seats on the flight.
me - Can I get a coke and a double of Jack Daniels
FA - Only 1 drink is free, you'll have to pay for the second Jack Daniels if you want a double
I smiled, thanked her and told her a single would be fine. Enjoyed my drink, caught up on GoT (yeah, I'm the last guy on the planet to do so) and enjoyed my short flight. I'm just sharing because I fly this route a lot, I fly a lot of Eagle in general and have never in the past year an half or so had this happen to me.
me - Can I get a coke and a double of Jack Daniels
FA - Only 1 drink is free, you'll have to pay for the second Jack Daniels if you want a double
I smiled, thanked her and told her a single would be fine. Enjoyed my drink, caught up on GoT (yeah, I'm the last guy on the planet to do so) and enjoyed my short flight. I'm just sharing because I fly this route a lot, I fly a lot of Eagle in general and have never in the past year an half or so had this happen to me.
Dec 4, 2019, 10:12 am
#483
Join Date: Apr 2005
Location: Boston, MA
Programs: SPG Plat, PC Plat, AA ExPlat, LT Gold
Posts: 1,899
I've done that myself a few times.
Dec 4, 2019, 1:46 pm
#484
Join Date: Mar 2017
Location: Chicago
Programs: AAdvantage EXP | United Silver | HH Diamond | Bonvoy Platinum | Hyatt Explorist
Posts: 718
11/15 - CLT-CMI, I'm seated in 11A, one of only three MCE seats on the flight.
me - Can I get a coke and a double of Jack Daniels
FA - Only 1 drink is free, you'll have to pay for the second Jack Daniels if you want a double
I smiled, thanked her and told her a single would be fine. Enjoyed my drink, caught up on GoT (yeah, I'm the last guy on the planet to do so) and enjoyed my short flight. I'm just sharing because I fly this route a lot, I fly a lot of Eagle in general and have never in the past year an half or so had this happen to me.
me - Can I get a coke and a double of Jack Daniels
FA - Only 1 drink is free, you'll have to pay for the second Jack Daniels if you want a double
I smiled, thanked her and told her a single would be fine. Enjoyed my drink, caught up on GoT (yeah, I'm the last guy on the planet to do so) and enjoyed my short flight. I'm just sharing because I fly this route a lot, I fly a lot of Eagle in general and have never in the past year an half or so had this happen to me.
Dec 5, 2019, 2:48 pm
#485
Join Date: Feb 2017
Location: Austin, TX
Programs: BAEC Gold, HHonors Diamond, Marriott Titanium, UA Gold (*G), DL Silver, Makers Mark Ambassador
Posts: 4,643
Have you ever had to actually reach out to CS to get it removed?
Dec 5, 2019, 5:33 pm
#486
Join Date: Oct 2003
Location: Traveling the World
Posts: 6,075
In your case I would politely say that per your website and internal memos all Liquor Beer and Wine is complimentary to anyone seated in MCE please confer with your pursuer.
Dec 17, 2019, 5:38 pm
#487
FlyerTalk Evangelist
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,033
Today I was in 23A--great seat on the 321. Anyway, the drink cart came for the service and the guy in front and to the right 22B (row with two seats and nothing in front of their legs) ordered a double tito and soda. The drink car moved it's way as service was completed. I watched the guy after he finished his doubles and could see he was looking for a flight attendant to order again. He hit the f/a button and a flight attendant was all rushed and said "what's up??". Passenger said "nothing, I would just like another double please" and the flight attendant didn't say a thing (or charge). I guess the bottom line of this post is if one wants a drink refill in coach the only way to get it is via the button.
Dec 17, 2019, 7:21 pm
#488
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
Today I was in 23A--great seat on the 321. Anyway, the drink cart came for the service and the guy in front and to the right 22B (row with two seats and nothing in front of their legs) ordered a double tito and soda. The drink car moved it's way as service was completed. I watched the guy after he finished his doubles and could see he was looking for a flight attendant to order again. He hit the f/a button and a flight attendant was all rushed and said "what's up??". Passenger said "nothing, I would just like another double please" and the flight attendant didn't say a thing (or charge). I guess the bottom line of this post is if one wants a drink refill in coach the only way to get it is via the button.
Mar 1, 2020, 11:46 am
#489
Join Date: Sep 2005
Location: Dallas
Programs: AA Executive Platinum
Posts: 591
This past Friday on my SAN-DFW flight in MCE, I ordered a double Tito’s and soda. The FA obliged, but informed me (in a very friendly manner) that they just got an email that soon they will no longer be allowed to serve doubles. She said she’s letting all the passengers know just in case any FAs decide to implement immediately.
Mar 1, 2020, 12:59 pm
#490
Join Date: Aug 2009
Location: ILM/STT
Programs: AA Exp, Admirals Club
Posts: 192
This past Friday on my SAN-DFW flight in MCE, I ordered a double Tito’s and soda. The FA obliged, but informed me (in a very friendly manner) that they just got an email that soon they will no longer be allowed to serve doubles. She said she’s letting all the passengers know just in case any FAs decide to implement immediately.
Mar 1, 2020, 1:10 pm
#491
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
This past Friday on my SAN-DFW flight in MCE, I ordered a double Tito’s and soda. The FA obliged, but informed me (in a very friendly manner) that they just got an email that soon they will no longer be allowed to serve doubles. She said she’s letting all the passengers know just in case any FAs decide to implement immediately.
Mar 1, 2020, 1:27 pm
#493
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,664
The plural is because there are indeed beverages to choose from but it is meant to mean only one. It's only a matter of time until a bean counter updates the wording.
Mar 1, 2020, 1:32 pm
#495
Join Date: Mar 2014
Programs: Choice Hotels
Posts: 762
This could be interpreted that way. But it's not clear, and one could rightly interpret it as more than one beverage.