FA Charging For Liquor/Drinks in MCE
Dec 13, 2018, 10:04 pm
#376
Moderator: Avis and Rental Cars
Join Date: Oct 2006
Posts: 8,032
Or require the FA to put in the seat number when running a charge. If they try to charge a MCE seat, throw up an error message. Or better yet, show an alert that they just received a strike for not knowing policy. 3 strikes, you're out 😂
Dec 13, 2018, 10:08 pm
#377
FlyerTalk Evangelist
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
6 months later, they should know this. How many MCE customer does the average FA serve in 6 months?
Dec 14, 2018, 4:48 am
#379
Join Date: Jun 2008
Location: PHL
Programs: AA EXP / HH Diamond
Posts: 592
Much as when I am upgraded, a LUS crew will almost certainly give PDB, my experience in Y shows they are much more likely to prompt seatmates about the benefit.
I've also noticed that LUS crews tend to do 2 full beverage services on 2:30+ flights (and usually continue the comp) where the LAA crews... Well, don't. Of course, there are exceptions on both sides, but I know where most of my above & beyond certs went this year...
I've also noticed that LUS crews tend to do 2 full beverage services on 2:30+ flights (and usually continue the comp) where the LAA crews... Well, don't. Of course, there are exceptions on both sides, but I know where most of my above & beyond certs went this year...
Dec 14, 2018, 5:32 am
#380
Suspended
Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
Or hire FAs that will actually read the hand held. Seems they have no problem understanding the apps on their own phone.
Dec 14, 2018, 9:40 am
#381
Suspended
Join Date: Nov 2015
Posts: 1,808
I think they should just flat out reupholster the seats in MCE. Make them a totally different bright color. That way the FA's will know what damn section they are in for a change.
Dec 14, 2018, 9:56 am
#383
Join Date: Nov 2012
Location: BHM
Programs: AA Executive Platinum
Posts: 70
Much as when I am upgraded, a LUS crew will almost certainly give PDB, my experience in Y shows they are much more likely to prompt seatmates about the benefit.
I've also noticed that LUS crews tend to do 2 full beverage services on 2:30+ flights (and usually continue the comp) where the LAA crews... Well, don't. Of course, there are exceptions on both sides, but I know where most of my above & beyond certs went this year...
I've also noticed that LUS crews tend to do 2 full beverage services on 2:30+ flights (and usually continue the comp) where the LAA crews... Well, don't. Of course, there are exceptions on both sides, but I know where most of my above & beyond certs went this year...
Dec 14, 2018, 10:54 am
#384
Join Date: Feb 2017
Location: Austin, TX
Programs: BAEC Gold, HHonors Diamond, Marriott Titanium, UA Gold (*G), DL Silver, Makers Mark Ambassador
Posts: 4,642
Dec 14, 2018, 11:14 am
#385
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 6,087
Dec 14, 2018, 12:23 pm
#386
Join Date: Nov 2013
Posts: 4,374
Dec 14, 2018, 12:46 pm
#387
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Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
From a visual standpoint DL's seats look nicer. But really? How hard is it to know the seat numbers colored blue get free drinks, particularly since they are the few rows and exit rows. You could make them pink but some FAs refuse to take on any new learning or want to implement their own policy.
Dec 14, 2018, 1:02 pm
#388
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,315
None of the suggestions will make a difference without training, which is going to be something new in 2019. A few hours of it. Doubt this will be covered!
Last edited by beachfan; Dec 14, 2018 at 1:11 pm
May 14, 2019, 12:29 am
#389
Join Date: Nov 2018
Posts: 1,285
I was flying SFO DFW yesterday on LUS a321 with LAA crew in row 10 MCE. After the first round of drinks I went back to the galley and asked for another drink. Nice lady FA said she will bring it to me. I go back for my seat and wait a couple of minutes. She comes back with a drink and a credit card reader. I told her that I’m in MCE and she was like this plane doesn’t have MCE. I told her to look up at the overhead bin seat sign where it clearly says MCE. She shrugged and went away. 🙄🙄
It’s almost been a year since free drinks were introduced and some FAs still don’t bother to learn a little bit of aircraft seat map.
It’s almost been a year since free drinks were introduced and some FAs still don’t bother to learn a little bit of aircraft seat map.
May 14, 2019, 5:10 am
#390
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Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
I was flying SFO DFW yesterday on LUS a321 with LAA crew in row 10 MCE. After the first round of drinks I went back to the galley and asked for another drink. Nice lady FA said she will bring it to me. I go back for my seat and wait a couple of minutes. She comes back with a drink and a credit card reader. I told her that I’m in MCE and she was like this plane doesn’t have MCE. I told her to look up at the overhead bin seat sign where it clearly says MCE. She shrugged and went away. 🙄🙄
It’s almost been a year since free drinks were introduced and some FAs still don’t bother to learn a little bit of aircraft seat map.
It’s almost been a year since free drinks were introduced and some FAs still don’t bother to learn a little bit of aircraft seat map.