ARCHIVE: All About AA Flagship Check-In at JFK, LAX, MIA, ORD
Nov 5, 2011, 6:16 pm
#31
Join Date: Jan 2003
Location: Fairfield County, CT USA
Programs: AA PLT+2MM / DL DM+1MM / A3 *G / Fairmont LT Plat / Ritz Gold / SPG Gold
Posts: 4,077
5* agents will usually jump the queue with you at lax. AA doesn't have a strong relationship with the tsa at lax...so I doubt there is a separate flagship screening area.
At JFK they have a better rapport.
At JFK they have a better rapport.
Nov 6, 2011, 5:11 am
#32
Join Date: Dec 2003
Location: PHX
Programs: AA- Lifetime Platinum (Former EXP, CK) 6MM, Marriott - Lifetime Titanium Elite
Posts: 280
I went through the Flagship reception area Tuesday on 136 and while they were happy to see me in the reception they simply pointed me to the elevator to head to security. (I'm EXP and was on a J ticket using SWU to 1st.)
In an y case when I got out of the elevator there was a short line (5-6 people) but there was also an entrance (or what appeared to be an entrance) which I believed to be for me.........whoa...NOT FOR ME
In any case the TSA person looked at me like I stole something....told asked what I was up to, I told her that I had just come through the Flagship area and she said "Get in line with the others".....pretty embarrassing actually.
No biggie....only issue was that in that time a family with s babies, and all the resultant "Stuff" ended up in front of me and likely added 10 minutes to the one line process using the full body scan thing.....in any case I had 3 hours to kill for other reasons so I wasn't at all stressed and all was well in the end!
Cheers!
Nov 6, 2011, 9:56 pm
#33
Join Date: Oct 2000
Posts: 2,657
The entrance belongs in Dallas actually, iMHO. Red doors + carpet + faux glamour. A little over the top.
Should please the glamour seekers.
Should please the glamour seekers.
Nov 7, 2011, 1:06 am
#34
FlyerTalk Evangelist
Join Date: Feb 2005
Location: PHX & AGP
Programs: AA Lifetime PLT, Bonvoy Lifetime Titanium, Hilton Gold
Posts: 11,502
Nov 7, 2011, 7:28 am
#35
Join Date: Aug 2006
Location: DCA / WAS
Programs: DL 2+ million/PM, YX, Marriott Plt, *wood gold, HHonors, CO Plt, UA, AA EXP, WN, AGR
Posts: 9,388
Nov 7, 2011, 8:37 am
#36
FlyerTalk Evangelist
Join Date: Feb 2005
Location: PHX & AGP
Programs: AA Lifetime PLT, Bonvoy Lifetime Titanium, Hilton Gold
Posts: 11,502
Nov 8, 2011, 11:16 am
#37
Join Date: May 2007
Programs: AAdvantage, Hilton
Posts: 3,191
Not the case at LAX....at least yet.
I went through the Flagship reception area Tuesday on 136 and while they were happy to see me in the reception they simply pointed me to the elevator to head to security. (I'm EXP and was on a J ticket using SWU to 1st.)
In an y case when I got out of the elevator there was a short line (5-6 people) but there was also an entrance (or what appeared to be an entrance) which I believed to be for me.........whoa...NOT FOR ME
In any case the TSA person looked at me like I stole something....told asked what I was up to, I told her that I had just come through the Flagship area and she said "Get in line with the others".....pretty embarrassing actually.
No biggie....only issue was that in that time a family with s babies, and all the resultant "Stuff" ended up in front of me and likely added 10 minutes to the one line process using the full body scan thing.....in any case I had 3 hours to kill for other reasons so I wasn't at all stressed and all was well in the end!
Cheers!
I went through the Flagship reception area Tuesday on 136 and while they were happy to see me in the reception they simply pointed me to the elevator to head to security. (I'm EXP and was on a J ticket using SWU to 1st.)
In an y case when I got out of the elevator there was a short line (5-6 people) but there was also an entrance (or what appeared to be an entrance) which I believed to be for me.........whoa...NOT FOR ME
In any case the TSA person looked at me like I stole something....told asked what I was up to, I told her that I had just come through the Flagship area and she said "Get in line with the others".....pretty embarrassing actually.
No biggie....only issue was that in that time a family with s babies, and all the resultant "Stuff" ended up in front of me and likely added 10 minutes to the one line process using the full body scan thing.....in any case I had 3 hours to kill for other reasons so I wasn't at all stressed and all was well in the end!
Cheers!
So it seems, some fine tuning is still in progress.
Nov 9, 2011, 4:16 pm
#38
formerly gohima
Join Date: Jun 2011
Posts: 519
Flagship Check-in at LAX
Anyone know anything else about this?
Just received this email
American Airlines is pleased to introduce Flagship Check-in at Los Angeles International Airport. This new service will provide you with exclusive, personal attention right from the start.
Separate curbside entrance with drive-up and drop-off convenience
Dedicated customer service representatives to assist with your individual travel needs
An exclusive security line to expedite security clearance
The following customers are welcome to use our new, exclusive Flagship Check-in:
First Class customers departing LAX onboard an American Airlines
Three-class transcontinental flight
Three-class international flight
ConciergeKeySM Members
Five Star ServiceSM customers
Flagship Check-in is now available at Los Angeles International Airport and will expand to additional airports in 2012. For the latest information on location and hours of operation, please visit www.aa.com/flagshipcheckin.
From the comfort and amenities of the Admirals Club lounge or Flagship Lounge to VIP Five Star Service, you can you can fly better and feel better on American Airlines. Learn more at www.aa.com/flybetter.
Just received this email
American Airlines is pleased to introduce Flagship Check-in at Los Angeles International Airport. This new service will provide you with exclusive, personal attention right from the start.
Separate curbside entrance with drive-up and drop-off convenience
Dedicated customer service representatives to assist with your individual travel needs
An exclusive security line to expedite security clearance
The following customers are welcome to use our new, exclusive Flagship Check-in:
First Class customers departing LAX onboard an American Airlines
Three-class transcontinental flight
Three-class international flight
ConciergeKeySM Members
Five Star ServiceSM customers
Flagship Check-in is now available at Los Angeles International Airport and will expand to additional airports in 2012. For the latest information on location and hours of operation, please visit www.aa.com/flagshipcheckin.
From the comfort and amenities of the Admirals Club lounge or Flagship Lounge to VIP Five Star Service, you can you can fly better and feel better on American Airlines. Learn more at www.aa.com/flybetter.
Nov 9, 2011, 4:25 pm
#39
A FlyerTalk Posting Legend
Join Date: Aug 2002
Location: NY Metro Area
Programs: AA 2MM Yay!, UA MM, Costco General Member
Posts: 49,126
Nov 9, 2011, 5:05 pm
#40
Join Date: Oct 2009
Location: Dallas, TX
Programs: AA EXP; HH GLD: SPG GLD
Posts: 33
Nov 9, 2011, 6:25 pm
#42
Join Date: Jul 2009
Location: Santa Monica and Siena
Programs: 10 MM + 2013, AA EXP,Lifetime AC ,Crown Room, Red Carpet,USAIR CLUB ,Hertz Plat, Hilton Dia, GS +++
Posts: 455
Using it tomorrow - along with
trying 5 star service.....
Nov 12, 2011, 10:44 pm
#43
Join Date: Jul 1999
Location: East Hampton/Dorado Beach
Posts: 591
Used the new entrance today.
Entry allowed as I was on Z award ticket - Premium First Class on a Trans-Con.
I would have never found it (or looked for it) unless I had read about it on Flyertalk.
Lady outside with clipboard could not find my name in all her many papers.
Doorman was great just said he would show me in.
The check-in lady again started looking at all the paperwork and finally just went to the computer.
She put a red sticker on the boarding pass and pointed to the elevator and the doorman said no....he would escort us up. He was the best.....great uniform
too !
Easy security check-in......took a visit to the Flagship Lounge.....bad food
menu Board called it Light Lunch. Breakfast two weeks ago was worse.
But yes.....much better than a regular Admirals Club.
It will be a great service soon.
Entry allowed as I was on Z award ticket - Premium First Class on a Trans-Con.
I would have never found it (or looked for it) unless I had read about it on Flyertalk.
Lady outside with clipboard could not find my name in all her many papers.
Doorman was great just said he would show me in.
The check-in lady again started looking at all the paperwork and finally just went to the computer.
She put a red sticker on the boarding pass and pointed to the elevator and the doorman said no....he would escort us up. He was the best.....great uniform
too !
Easy security check-in......took a visit to the Flagship Lounge.....bad food
menu Board called it Light Lunch. Breakfast two weeks ago was worse.
But yes.....much better than a regular Admirals Club.
It will be a great service soon.
Nov 12, 2011, 10:57 pm
#44
Join Date: Sep 2011
Programs: AA SPG Amex
Posts: 4,644
Used the new entrance today.
Entry allowed as I was on Z award ticket - Premium First Class on a Trans-Con.
I would have never found it (or looked for it) unless I had read about it on Flyertalk.
Lady outside with clipboard could not find my name in all her many papers.
Doorman was great just said he would show me in.
The check-in lady again started looking at all the paperwork and finally just went to the computer.
She put a red sticker on the boarding pass and pointed to the elevator and the doorman said no....he would escort us up. He was the best.....great uniform
too !
Easy security check-in......took a visit to the Flagship Lounge.....bad food
menu Board called it Light Lunch. Breakfast two weeks ago was worse.
But yes.....much better than a regular Admirals Club.
It will be a great service soon.
Entry allowed as I was on Z award ticket - Premium First Class on a Trans-Con.
I would have never found it (or looked for it) unless I had read about it on Flyertalk.
Lady outside with clipboard could not find my name in all her many papers.
Doorman was great just said he would show me in.
The check-in lady again started looking at all the paperwork and finally just went to the computer.
She put a red sticker on the boarding pass and pointed to the elevator and the doorman said no....he would escort us up. He was the best.....great uniform
too !
Easy security check-in......took a visit to the Flagship Lounge.....bad food
menu Board called it Light Lunch. Breakfast two weeks ago was worse.
But yes.....much better than a regular Admirals Club.
It will be a great service soon.
Nov 12, 2011, 11:08 pm
#45
Join Date: Jun 2000
Location: DFW, 3.5 MM, AA EXP, LIFETIME PLATINUM, MARRIOTT LIFETIME PLATINUM, STARWOOD AMBASSADOR 223 NIGHTS, AND LIFETIME GOLD, HILTON DIAMOND, NATIONAL EXECUTIVE ELITE
Posts: 5,847
AA used to have a dedicated check-in line for EXP only (in the days before CK) at LAX.
I don't know why it was discontinued; however I have not seen it in a long time.
Does anyone know if the EXP only check-in line still exists at ORD?
Somewhat off topic I know - just curious.
I don't know why it was discontinued; however I have not seen it in a long time.
Does anyone know if the EXP only check-in line still exists at ORD?
Somewhat off topic I know - just curious.